I haven't stayed here but giving this review for the food that I order ,service & staff behaviour. one of the terrible experience that I've ever experienced in my life ever . If you guys don't have the items kindly put it out of stock in the swiggy)Zomato app pls . They accept my swiggy order & deliver me something else and some items they didn't deliver. There was no bill given to us when we asked for the money for the food which they didn't deliver they said to come n collect from their hotel what kind of service is this ??? When I complaint about the items that I didn't receive they deliver it next day afternoon what's the purpose of giving it next day guys ? Lastly it's not about money, it's about the time that we waste to wait for the food which was terrible. You guys made me n my family dinner of that night horrible. And at last if you guys are working into hospitality have basic knowledge how to deal with customers & have basic knowledge into language also. Don't make people fool by serving old foods.
5.0分
情侣出游
The staff were very friendly and had a great experience, It's a bit offbeat from gangtok main town but totally worth it,
2.0分
其他
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Overall experience of the first day the hotel is good but the service and the food quality is very bad and one more thing the distance between the gangtok market and the hotel is approximately 05 km and the hotel location is not very good because near the hotel no medical store no restorent etc so as per my experience is not really good. Thank you
5.0分
其他
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Two nights stayed with homely atmosphere and staffs are friendly and good .Rooms are neat and clean.From room we can see the whole Gangtok city. Foods are very delicious and good.the drawing room is very good.
I haven't stayed here but giving this review for the food that I order ,service & staff behaviour. one of the terrible experience that I've ever experienced in my life ever . If you guys don't have the items kindly put it out of stock in the swiggy)Zomato app pls . They accept my swiggy order & deliver me something else and some items they didn't deliver. There was no bill given to us when we asked for the money for the food which they didn't deliver they said to come n collect from their hotel what kind of service is this ??? When I complaint about the items that I didn't receive they deliver it next day afternoon what's the purpose of giving it next day guys ? Lastly it's not about money, it's about the time that we waste to wait for the food which was terrible. You guys made me n my family dinner of that night horrible. And at last if you guys are working into hospitality have basic knowledge how to deal with customers & have basic knowledge into language also. Don't make people fool by serving old foods.
The staff were very friendly and had a great experience, It's a bit offbeat from gangtok main town but totally worth it,
Overall experience of the first day the hotel is good but the service and the food quality is very bad and one more thing the distance between the gangtok market and the hotel is approximately 05 km and the hotel location is not very good because near the hotel no medical store no restorent etc so as per my experience is not really good. Thank you
Two nights stayed with homely atmosphere and staffs are friendly and good .Rooms are neat and clean.From room we can see the whole Gangtok city. Foods are very delicious and good.the drawing room is very good.