It was a weekend stay. Rooms on the ground floor are well maintained. Food can be of better quality. Service is good. Property itself is amazing but needs heavy maintenance
2.0分
家庭亲子
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If you are travelling a single family, this place is not for you. There are very less things to do within property and absolute nothing outside property. The food quality was below average and you do not have any choice outside. We asked for extra mattress , and that was hard enough to add to discomfort. Rooms were not equipped when basic dental and other kits, and also no hot water kettle also provided. When thought to contact, there was no one at reception desk till 7:30 am. I am reviewing it honestly, one of the worst experience ever. The price point to experience are negatively correlated.
1.0分
朋友出游
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Food not good , hospitality is not good , staff behaviour was bad they are not so cooperative prefer baghaan over fort if you want good hospitality and enjoyment
5.0分
情侣出游
The under appreciated property that has been our go to place for over a decade. The staff is nice and it always feels great.
1.0分
其他
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I'm flabbergasted at the four star reviews, which prompted me to write one. The Fort is a MOST interesting place, heritage listed. The place is filled by the current Raj's personal inherited stuff- stuffed tigers, old camera's saddles, bric a brac, old photos and more. Several photos show a previous maharaja in his Roll's Royce. The village market outside the gates of the Fort bustling dirty and fun. The current Raj inherited the place in 1927- its a time warp and all development and maintenance stopped at that time. Our room, up several flights of stairs was pretty DISGUSTING, the toilet area dirty and revolting, the bed and room smelt of cement dust, the dining table and serving mats un-wiped. The place is filthy, but interesting. To give them the benefit of the doubt, perhaps the other rooms had been renovated, but ours certainly wasn't. I wouldn't dream of staying there again, BUT it's a shame, the venue has HUGE potential, but would need massive upgrading and investment, tender love and care and customers.
我们在这里度过了结婚纪念日,我觉得这是一次好坏参半的体验。虽然服务人员真的很好,但这个地方的管理并不是这个价位的酒店所应有的。由于主楼已满,我们被安排在了二楼,但这是整个酒店中最不想住的地方。虽然房间还可以,但家具上甚至没有除尘,椅子、桌子和走道上的 TT 桌上都积了一英寸厚的灰尘。破损的床垫靠墙躺在走道上,家具随意摆放在随意的地方。他们有一个陶艺活动,我不知道它为什么在那里。工作人员也不确定应该如何向客户提供它。我想看看描述中提到的芒果园(顺便说一下,芒果园不在酒店内),经理说不确定我们去参加陶艺活动时是否会包括在内,这是另一件没人真正关心的事情。食物还可以,没什么可抱怨的,但同样不是你应该以这个价位享用的东西。如果你不是素食主义者,你肯定会失望,因为每顿饭(午餐/晚餐)只有一道主菜,其余 3-4 道菜都是素食。如果你不是一大群人,在酒店里也没什么可做的。对于管理这家酒店的人——我敢肯定你们处理事情的方式有问题。绝对不应该这样维护如此美丽的遗产酒店。对于想要预订这家酒店的人——如果你觉得在这个价格范围内没有其他遗产酒店可供选择,那就去那里吧,否则最好避免
感谢谦逊而热情的地勤人员,我们的住宿非常舒适。他们热情好客的举止为我们的体验增添了一丝真诚的热情好客。每位员工都竭尽全力确保满足我们的需求,在我们整个住宿期间营造出积极而难忘的氛围。从亲切的问候到周到的帮助,员工致力于提供优质服务的精神在每个环节都显而易见。遇到一支如此自豪的团队,确保客人不仅感到舒适,而且感到真正受到关怀,这令人耳目一新。这种卓越的服务水平极大地提高了我们整体的享受,我们非常感谢员工对我们的住宿产生的积极影响。
一家不错的酒店,但管理不善,维护不善。虽然是传统度假村,但整个酒店却脏乱不堪,污秽不堪。员工虽然彬彬有礼,但看起来却非常粗鲁,没有受过培训。酒店内没有一位员工穿制服,给人一种管理层完全不专业的印象。最好避免入住。
联系时工作人员彬彬有礼,但需要四处寻找。物业没有维护。房间缺乏基本设施,没有地方放衣服。提供的加热器太小。经常断电。白天没有 16 安培的备用电源。食物很贵,附近没有其他餐厅。一家餐厅早已关闭
酒店环境好,绿化好。员工服务好。食物也不错。游泳池维护得很好。玩得很开心
It was a weekend stay. Rooms on the ground floor are well maintained. Food can be of better quality. Service is good. Property itself is amazing but needs heavy maintenance
If you are travelling a single family, this place is not for you. There are very less things to do within property and absolute nothing outside property. The food quality was below average and you do not have any choice outside. We asked for extra mattress , and that was hard enough to add to discomfort. Rooms were not equipped when basic dental and other kits, and also no hot water kettle also provided. When thought to contact, there was no one at reception desk till 7:30 am. I am reviewing it honestly, one of the worst experience ever. The price point to experience are negatively correlated.
Food not good , hospitality is not good , staff behaviour was bad they are not so cooperative prefer baghaan over fort if you want good hospitality and enjoyment
The under appreciated property that has been our go to place for over a decade. The staff is nice and it always feels great.
I'm flabbergasted at the four star reviews, which prompted me to write one. The Fort is a MOST interesting place, heritage listed. The place is filled by the current Raj's personal inherited stuff- stuffed tigers, old camera's saddles, bric a brac, old photos and more. Several photos show a previous maharaja in his Roll's Royce. The village market outside the gates of the Fort bustling dirty and fun. The current Raj inherited the place in 1927- its a time warp and all development and maintenance stopped at that time. Our room, up several flights of stairs was pretty DISGUSTING, the toilet area dirty and revolting, the bed and room smelt of cement dust, the dining table and serving mats un-wiped. The place is filthy, but interesting. To give them the benefit of the doubt, perhaps the other rooms had been renovated, but ours certainly wasn't. I wouldn't dream of staying there again, BUT it's a shame, the venue has HUGE potential, but would need massive upgrading and investment, tender love and care and customers.