酒店回复: Good afternoonWe thank you so much for choosing to stay with us and to take your time to give us your honest review. We are extremely happy to see you enjoyed your stay and we hope to welcome you again, soon. Have a fantastic day.Kind RegardsReservations
酒店回复: Hello, We're glad to hear that you appreciated the modern style of the hotel, the cleanliness and quietness of your room, and the friendliness of our reception staff. We also appreciate your mention of the convenient parking nearby.We're very sorry, however, that your dining experience didn’t meet expectations. Your comments regarding the dinner quality, particularly the tortellini and haddock, as well as the sides, are concerning and will be passed directly to our kitchen team for review. We’re always working to improve, and honest feedback like yours is essential to that process.Regarding breakfast, we’ll take your suggestions into consideration as we look at ways to enhance variety and satisfaction.Thank you again for your honest review, and we hope to have the opportunity to provide a better overall experience in the future.Kind RegardsReservations Team
酒店回复: Thank you for sharing your feedback with us! We’re delighted to hear that you enjoyed the spacious room, convenient location near TECA, and the easy transport connections to both the airport and city center. It’s also wonderful to know you appreciated the nearby walking and jogging trails.We’ve noted your comment regarding breakfast and the lack of fresh vegetables — your suggestion is very valuable, and we’ll certainly look into ways to improve this offering. We hope to welcome you back soon for an even better stay next time!Kind RegardsReservations Team
酒店回复: Thank you for taking the time to share your feedback with us. We’re glad to hear you enjoyed our pool and found the breakfast acceptable. We’re sorry, however, that our location and the arrival experience did not fully meet your expectations. We also regret that our team did not make you feel more warmly welcomed upon arrival, as hospitality is something we take very seriously. Your comments will be shared with our staff to ensure we improve in this area. We appreciate your honest review and hope to have the opportunity to provide you with a warmer, more engaging stay in the future.Kind RegardsReservations Team
距机场不远 环境很好。下次继续住
我闻到了窗帘上的灰尘味,呛得直咳嗽。
很不错的住处
酒店位置:开车去市中心都很方便
房间景观:开扬
房间衞生:干净
服务:差!有一名前台职员Prathmesh态度恶劣
现代化的酒店,友好的接待员。
停车:TG Hotel Aloft 每晚 15 英镑(步行 2 分钟)。
标准间,两张大床:干净、现代、安静
晚餐:还有很大的改进空间。蘑菇意大利饺子淋在油腻腻的酱汁里。黑线鳕裹着一层湿漉漉的白色面包屑,好像没完全烤熟。豌豆是袋装的,旁边还配着油腻腻的速溶蛋黄酱。我不会再来这里吃了。
早餐:黑面包和水果酸奶本来不错,但太饱了。
非常不满意
令人失望的经历。酒店餐厅供应的汉堡中发现异物,导致客人受伤。事件发生后立即上报,虽然酒店工作人员承认了此事,但在承诺的时间范围内并未采取任何实质性的后续行动。如此严重的食品安全问题,酒店却没有以应有的重视程度和紧迫感来处理,这与该档次的酒店应有的水准不符。
房间宽敞舒适。地理位置优越,紧邻TECA。乘坐巴士前往机场和市中心都很方便。适合散步/慢跑,有漂亮的徒步小径。早餐缺少新鲜蔬菜
我们抵达时,之前住过的客人客房服务人员送来的香槟和酒杯就放在我们房间外面,走廊上还有其他几个房间。我们退房时,它们都还在那里。
晚上只有一家酒吧营业,导致我们看完演出回来后,酒吧里排起了长队,总的来说,体验相当糟糕👎
餐厅之行让整个用餐体验蒙上了阴影
由于第二天早上要早点离开,我们在苏格兰的最后一晚住在机场酒店。
我们到的时候打算快速吃顿晚餐然后睡觉。
餐厅关门前还有充足的时间,我们走进了餐厅。餐厅里大约有3-4张桌子,包括我们在内,服务员和客人的比例大约是1:1。为我们服务的年轻女孩似乎觉得一切都非常麻烦。她一副我们来就是为了让她原本不忙的夜晚变成一场噩梦的表情。我们点了一份开胃菜,只是想尝尝哈吉斯,主菜是炸鱼薯条。我们还点了一份奶酪拼盘,并要求他们把奶酪拼盘和主菜一起上,因为这样厨房可能会因为客人不多而提前出故障。鱼上桌时,配的豌豆是冷的。我们好奇地问这是否是常态,因为我们以前从未遇到过这种情况,得到的回复很疲惫,问我们是否需要热的。我们回答是的,结果却被她翻白眼,并发出清晰可闻的叹气声。两分钟后,她拿着豌豆回来了,让我们坐下。之后我们就再也没见过她。没有人来问我们的情况,我们半个晚餐时间都空着杯子坐着。最后,酒吧招待员来帮我们一把。他发现了三个服务员疏忽的地方。我们这桌人加起来,拥有来自世界各地50年的餐饮和酒店从业经验。真是震惊。
不算奢华,但还不错
酒店干净漂亮。泳池不错。早餐还可以。算不上奢华酒店,位置比较偏僻,而且抵达时工作人员对你很冷漠。