酒店回复: Dear Darryl, Thank you for sharing your thoughts. We’re sorry to hear that your stay didn’t meet expectations, particularly with the view and noise impacting your visit. Your feedback is important, and we’ll use it to improve the experience for future guests. We’d love the chance to provide a better experience should you decide to stay with us again in the future. Kind regards, Guest Services, Curtis Central Apartments

酒店回复: Dear Chris,Thanks for your feedback regarding your recent stay at Curtis Central Apartments.We apologise that the office wasn't open when you arrived, despite the stated hours on the Wotif email. We understand this must have been frustrating. We are currently looking into why the office was closed early that day and will take appropriate action to prevent this from happening again.We appreciate you bringing this to our attention and hope you otherwise enjoyed your stay with us.Travel safely to your next destination, and we hope to see you again soon!Kind regards,Guest Services,Curtis Central Apartments

酒店回复: Dear Nicole,Thank you for sharing your feedback. We're sorry that noise from the nearby pub and bed comfort impacted your stay. It's good to know that the apartment had everything you needed for a long stay. Thanks for letting us know and travel safe.Kind regards, Guest Services Curtis Central Apartments

酒店回复: Dear Carol,Thank you for sharing your experience at Curtis Central Apartments. We're glad you enjoyed the spacious unit and the views, as well as the convenient location next to the restaurant and close to the park and river. We apologize for any confusion regarding office hours and the lack of clear directions for accessing the building in poor weather. We'll review our communication materials to ensure clearer instructions are provided. We also appreciate your feedback on the air conditioning and will look into this matter. Thank you for acknowledging our friendly receptionist! We hope to see you again soon, under better weather conditions!Kind regards,Guest Services, Curtis Central Apartments

酒店回复: Dear Kenneth,Thank you for staying with us and sharing your feedback. We’re glad you had a good stay overall, though we’re sorry the cleanliness wasn’t up to standard on this occasion. Thanks for bringing it to our attention — we’ll be following up with the team to ensure improvements are made.We hope to welcome you back again soon for a more polished experience.Kind regards, Guest Services Curtis Central Apartments

酒店回复: Dear Chris,Thank you for choosing to stay at Curtis Central Apartments and for sharing your feedbackWe apologise for the issues you encountered with the air conditioning and the outdated information provided. We take your feedback seriously and will work to ensure that our systems and information are up-to-date for future guests.We hope that despite these issues, you had a pleasant stay with us and enjoyed your holiday season. We wish you a wonderful year ahead and safe travels to your next destination. Should your travels bring you back to our area, we would be delighted to have the opportunity to provide you with an improved experience.Kind Regards,Guest ServicesCurtis Central Apartments

酒店回复: Dear Brodie,Thank you for your recent review. We sincerely apologise for the issues you experienced during your stay.We appreciate your feedback, and we are committed to addressing these concerns to ensure a higher level of service and a more enjoyable stay for our guests.We value your patronage and hope you will give us another opportunity to provide you with an improved experience in the future.Best regards,Curtis Central Apartments

酒店回复: Dear Mark,Thank you for your feedback. We are delighted that you gave us a perfect rating out of 5. We are thrilled that you enjoyed your stay at our hotel and we appreciate your kind words and your support.We hope to see you again soon and make your next stay even more enjoyable. Please travel safely to your next destination.Kind regards,Guest ServicesCurtis Central Apartments