Tub did not have a plug. Was t clean someone's hair left in the tub.
DO NOT STAY HERE!!!!!
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酒店回复: Dear Guest, We are very sorry to hear that your visit did not meet expectations and that you encountered several cleanliness concerns in your room and throughout the property. Every room should be thoroughly inspected and cleaned before being assigned, and we are addressing this lapse with our housekeeping team to help ensure it does not happen again. Your comments are valuable, and this matter will be reviewed to reinforce proper standards and attention to detail for all future guests. We regret that your visit was so disappointing and hope you will allow us another opportunity to provide you with a significantly improved experience.Sincerely,Hotel Management
2.0分
其他
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Stains all over the carpet and chair seats. Also a really weird smell in the room like stale smoke. Looked really nice on the outside but inside was really run down.
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酒店回复: Dear Guest, Thank you for staying with us and for taking the time to leave your comments. Please accept our apologies if your room was not spotless. Our housekeeping staff works hard; therefore, we regret not catching the concerns you described. We have shared your remarks and will use them as an opportunity to improve our guest experience. Our front desk is always here to assist you. We hope you will revisit the next time you are in the area to show you our commitment to exceptional hospitality. Sincerely,Hotel Management
5.0分
其他
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The reception employee was really friendly and made us feel welcome.
We didn't use the kitchen.
The air conditioning was working excellent.
The room was clean however the furnitures are really old and give an old kind of vibe to the room.
1.0分
家庭亲子
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The staff was friendly, but the hotel is in desperate need of updating. Didn’t seem clean or kept up. Quite loud throughout the day/night. Wouldn’t stay here again.
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酒店回复: Dear Guest, We’re sorry to hear that the overall experience fell short of expectations. Your comments have been noted, as we continue working to improve both our property and guest comfort. On a positive note, we’re pleased to know our team made a positive impact during your visit. We appreciate your patience and wish you all the best in your future travels.Sincerely,Hotel Management
1.0分
其他
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TV didn’t work, we were told it the WiFi, wasn’t offered another room. We had plans to watch Dodgers game and didn’t see the final game. Ice machine wasn’t working, water leak outside of hotel (water everywhere) possibly fall risk, toilet extremely nasty. Request refund
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酒店回复: Dear Guest, Thank you for sharing your experience. We’re sorry to hear your visit did not fully meet expectations. Missing the Dodgers game you were looking forward to must have been especially disappointing, and we understand how frustrating that situation can be. Your comments regarding maintenance concerns have been noted and will be reviewed appropriately. We appreciate your feedback and hope to have another opportunity to provide you with a more comfortable and enjoyable stay.Sincerely,Hotel Management
5.0分
其他
Room was fine. Sarah at reception couldn't have been more accommodating and helpful - much appreciated.
1.0分
家庭亲子
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If you’ve ever wanted to pay premium prices to experience life inside a paper-thin shoebox, this is your spot. From the moment I arrived, I knew I was in for a treat — if that treat was sleep deprivation, barking dogs, and a symphony of footsteps from the room above that sounded like a tap dance recital at 3 a.m.
The “room” came with a portable bed that looked like it was borrowed from a summer camp, and room service was a fantasy that died with my first phone call to the front desk. Trash cans throughout the property were stacked higher than my expectations (which wasn’t saying much) — looked like a real-life game of garbage Jenga.
And let’s not forget the 24-hour river of wasted water flowing through the parking lot — impressive in a state where water is basically gold. Bravo, hotel management, for single-handedly destroying the environment and my weekend.
Prestige location? Sure. Prestigious experience? Not even close. Highly not recommended unless you enjoy paying for misery wrapped in noise and neglect.
房间很好，卫生很好，推荐
服务友好
我对这家酒店感到很困惑……首先，工作人员很棒！非常友好，乐于助人。但是，房间很脏。陈旧、廉价、破旧的家具，只有一条床单（除非你要毯子），而且地板脏得你的脚和鞋底都黑了。我敢说，你用湿巾擦地板，溅起的黑色污渍会让你吐出来。我们还不得不换了两次房间——一次是因为冰箱坏了，另一次是因为第二个房间的厕所堵塞了，满是粪便！这意味着客人之间的清洁过程甚至不包括打开马桶盖，更不用说清洁了。太恶心了！经理为了弥补房间的麻烦，给了我们一晚五折的优惠。我不明白他们是如何留住这么优秀的前台员工的，因为这栋楼太恶心了。他们需要去更好的酒店工作，这样这个地方才能被谴责……至少没有虫子，我想……
Horrible do not stay here.
Lobby, elevators floors dirty.
Room run totally stained.
Toilet was GROSS I'll try to post a picture
Tub did not have a plug. Was t clean someone's hair left in the tub.
DO NOT STAY HERE!!!!!
Stains all over the carpet and chair seats. Also a really weird smell in the room like stale smoke. Looked really nice on the outside but inside was really run down.
The reception employee was really friendly and made us feel welcome.
We didn't use the kitchen.
The air conditioning was working excellent.
The room was clean however the furnitures are really old and give an old kind of vibe to the room.
The staff was friendly, but the hotel is in desperate need of updating. Didn’t seem clean or kept up. Quite loud throughout the day/night. Wouldn’t stay here again.
TV didn’t work, we were told it the WiFi, wasn’t offered another room. We had plans to watch Dodgers game and didn’t see the final game. Ice machine wasn’t working, water leak outside of hotel (water everywhere) possibly fall risk, toilet extremely nasty. Request refund
Room was fine. Sarah at reception couldn't have been more accommodating and helpful - much appreciated.
If you’ve ever wanted to pay premium prices to experience life inside a paper-thin shoebox, this is your spot. From the moment I arrived, I knew I was in for a treat — if that treat was sleep deprivation, barking dogs, and a symphony of footsteps from the room above that sounded like a tap dance recital at 3 a.m.
The “room” came with a portable bed that looked like it was borrowed from a summer camp, and room service was a fantasy that died with my first phone call to the front desk. Trash cans throughout the property were stacked higher than my expectations (which wasn’t saying much) — looked like a real-life game of garbage Jenga.
And let’s not forget the 24-hour river of wasted water flowing through the parking lot — impressive in a state where water is basically gold. Bravo, hotel management, for single-handedly destroying the environment and my weekend.
Prestige location? Sure. Prestigious experience? Not even close. Highly not recommended unless you enjoy paying for misery wrapped in noise and neglect.