Great staff. Quiet and comfortable room. Reasonably priced. I would recommend this hotel to anyone. Nice and accessible location.
5.0分
商务出差
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Best affordable stay! The full kitchen with all appliances was nice. Clean and spacious room. Has a guest laundry service room available 24 hours. The location was near restaurants and shopping centers within walking distance. A quiet place to rest after a long day. I definitely recommend this hotel!
1.0分
其他
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Kitchenette in idea only
The room has a kitchenette but they do no have plates or cutlery, they have zero items in the room, no rag or soap even, all cabinets were empty, the front desk man said I could buy plates if I wanted to. Their was a lot of very curly black hairs stuck to the wall and ceiling in the bathroom, I am not even sure how they got SO MUCH hair up there.
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酒店回复: Thank you for your feedback from your stay with us. We will have housekeeping double check the ceiling and the walls in the room from your stay. A manager did look through the room when you brought your concerns to us, and we could not find any hairs in the room. We do not provide free dishes for guests, but they are for sale at the front desk or guests are welcome to bring their own dishes.
4.0分
商务出差
Only complaint was people staying above us had kids that were very loud all day long.
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酒店回复: Thank you for choosing Suburban Studios Louisville East. We sincerely apologize on behalf of the guest. If we had known, we would have done our best to address the concern to accommodate you the best we could. We look forward to seeing you again soon.
2.0分
其他
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Good enough for the price
It was kind of gross😆. But for the price it would work. Maybe bring your own sheets, pillows, etc.
The people up front were nice and helpful. Its a long term stay kind of place so the rooms are Very Used. Also a lot of "tennants" hanging out in the parking lot, smoking, etc.
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酒店回复: Sorry about any inconveniences. We do our best to accommodate any guest. We hope you choose Suburban Studios on your next stay. Thank you.
2.0分
其他
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We booked two rooms, and ended up with one right above the other. The shower from the top room leaked water into the bottom, and the hotel staff promised a repairman would be there in the morning, and he mever showed up for the two days we stayed.
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酒店回复: The maintenance had came by the room the next morning but the guest was not in room. Also, the guest was contacted in the evening but front desk staff did not get a response. I assure you maintenance had looked into the matter and made suggestions. Sorry for any inconveniences.
1.0分
其他
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Should shut down
Hotels like this should be removed from all rental search engines and their city license to operate revoked until they fix the property. It is a shame that places like this advertise because they do not meet the basic standards of comfort, cleanliness, safety, and customer service.
The room was smelly, furniture was old, no breakfast, only coffee.
The least I can say, HORRIBLE, spend you $ in a place that is worth your pennies; don't trust the good reviews, I don't doubt that they pay someone to write something positive
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酒店回复: Sorry for any inconveniences you had. We are not aware of any issues stated and could have come to speak with someone at the front desk. We wish you well with your travels.
5.0分
其他
The price was perfect, staff was friendly and very knowledgeable of the area. Very safe and quiet. I would definitely recommend to anyone.
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酒店回复: Thank you for staying with us. We appreciate your feedback. See you soon.
4.0分
其他
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Very good value for your money. The place was clean smelled good and it's in a great area. Very satisfied. The front desk was a little rude at times but they pulled through it like a trooper and did their job. Would definitely recommend for friends four out of five stars
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酒店回复: Thank you for staying with us. Your feedback is important. We hope to see you again.
5.0分
其他
Slept like a baby
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酒店回复: We appreciate you staying with us. Thank you for choosing Suburban Studios Louisville East.
Great staff. Quiet and comfortable room. Reasonably priced. I would recommend this hotel to anyone. Nice and accessible location.
Best affordable stay! The full kitchen with all appliances was nice. Clean and spacious room. Has a guest laundry service room available 24 hours. The location was near restaurants and shopping centers within walking distance. A quiet place to rest after a long day. I definitely recommend this hotel!
Kitchenette in idea only
The room has a kitchenette but they do no have plates or cutlery, they have zero items in the room, no rag or soap even, all cabinets were empty, the front desk man said I could buy plates if I wanted to. Their was a lot of very curly black hairs stuck to the wall and ceiling in the bathroom, I am not even sure how they got SO MUCH hair up there.
Only complaint was people staying above us had kids that were very loud all day long.
Good enough for the price
It was kind of gross😆. But for the price it would work. Maybe bring your own sheets, pillows, etc.
The people up front were nice and helpful. Its a long term stay kind of place so the rooms are Very Used. Also a lot of "tennants" hanging out in the parking lot, smoking, etc.
We booked two rooms, and ended up with one right above the other. The shower from the top room leaked water into the bottom, and the hotel staff promised a repairman would be there in the morning, and he mever showed up for the two days we stayed.
Should shut down
Hotels like this should be removed from all rental search engines and their city license to operate revoked until they fix the property. It is a shame that places like this advertise because they do not meet the basic standards of comfort, cleanliness, safety, and customer service.
The room was smelly, furniture was old, no breakfast, only coffee.
The least I can say, HORRIBLE, spend you $ in a place that is worth your pennies; don't trust the good reviews, I don't doubt that they pay someone to write something positive
The price was perfect, staff was friendly and very knowledgeable of the area. Very safe and quiet. I would definitely recommend to anyone.
Very good value for your money. The place was clean smelled good and it's in a great area. Very satisfied. The front desk was a little rude at times but they pulled through it like a trooper and did their job. Would definitely recommend for friends four out of five stars
Slept like a baby