酒店回复: Dear MILLY,Thank you for your detailed feedback. We apologize for the cleanliness issues you encountered during your stay. Rest assured, we're addressing this with our cleaning staff to ensure such lapses don't recur. We're pleased to hear you appreciated our customer service and continental breakfast. Your satisfaction is our priority, and we hope to exceed your expectations on your next visit.Sincerely, Hotel Manager
4.0分
其他
原文
翻译提供方：Google
品质酒店始终是一个好地方。
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酒店回复: Dear Elius,Thank you for your positive feedback! We're delighted to hear that you consistently find Quality Inn to be a good place. Providing a comfortable and enjoyable experience for our guests is our priority. If there's anything specific you appreciate about your stays or any suggestions for improvement, feel free to share. We look forward to welcoming you back for another great stay!Sincerely, Hotel Manager
5.0分
家庭亲子
原文
翻译提供方：Google
优秀的喜欢
2.0分
其他
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our shoes were sticking to the floor when we walked in the room. bathroom was falling apart. conditioner bottle was completely empty.
whole place was kinda gross but was cheap and last minute - only place available
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酒店回复: Dear Carrie ,Thank you for sharing your experience. We sincerely apologize for the cleanliness and maintenance issues you encountered during your stay. Your feedback is very valuable, and we will address these concerns with our housekeeping and maintenance teams to ensure a cleaner and more comfortable environment for future guests.Sincerely, Hotel Manager
2.0分
家庭亲子
Front staff are ver nice, however the room is very dirty, the curtains and air conditioning have mod, dusts on the floor
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酒店回复: Dear Guest,Thank you for sharing your experience. We appreciate your kind words about our front staff and value your comments regarding cleanliness. Your feedback will be shared with our housekeeping team to ensure our rooms meet the high standards our guests expect. We hope to provide you with a better stay next time.Sincerely, Hotel Manager
3.0分
其他
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I found some bugs in the bathtub. Towels were worn out. On one of the lamps n outlet didn't work. The lamps need to be replaced. The walls of the bathroom were completely dirty, to many stains, that was disgusting. The breakfast was not how it was showed on the pictures.
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酒店回复: Dear Guest,Thank you for taking the time to share your detailed feedback. Your observations are important and will be reviewed with our team to strengthen our housekeeping and maintenance standards. We appreciate your input regarding breakfast as well, as it helps us improve the overall experience for our future guests.Sincerely, Hotel Manager
2.0分
家庭亲子
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The rooms smelled like cigarettes and pee. The sliding door never locked properly and the main hallway entrance was duct tapped open which was a security risk. I was constantly concerned about safety and if that hotel was bugged for cameras. My husband was forced into a different room bc the number of kids we have and overall the safety of this place was was really low. I do really appreciate the pool though, that was the only saving grace.
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酒店回复: Dear Guest,Thank you for sharing your experience. Your detailed feedback is valuable and will be carefully reviewed with our team to strengthen both safety and maintenance standards. We are glad to know you enjoyed the pool area, and your comments will help us work toward creating a more secure and comfortable stay for all guests.Sincerely, Hotel Manager
4.0分
商务出差
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It was a nice hotel, the pool was clean and refreshing. breakfast was ok, and the usual.. was pretty quiet, and clean.. unfortunately, their was rif raf sunday am 530 that felt they needed to talk loud and not have any consideration for others paying to stay there. Maybe signs should be posted "Please be quiet till 9am", for those that are disrespectful and selfish and can't figure it out for themselves..
1.0分
其他
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Flew in for a funeral and came in to find active mold all over the walls and lamp. The bed was filled with stains. Went to ask for a different room and they wouldn’t accommodate. Booked another room at a different hotel. The next morning the manager refused to give me a refund until threatened with the health inspector to visit their hotel. Waiting 5-10 business for a refund. Be weary of booking a room here.
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酒店回复: Dear Guest,Thank you for sharing your experience. Your feedback regarding the condition of the room and the challenges you faced is taken seriously. It helps guide careful review of our procedures and standards. We value your perspective and appreciate the opportunity to address concerns to improve the experience for future guests.Sincerely, Hotel Manager
2.0分
其他
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When we booked our stay, we told them we were gonna swim. They never told us that the pool is shut down because it failed inspection and when we asked when we got there, they said we can cancel your reservation instead of helping.!
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酒店回复: Dear Michael,We apologize for the inconveniences you had. We are inspecting the issue you have mentioned and will take strict actions to resolve it. I request your understanding and appreciate your patience. Your feedback is important to us, and you will have a seamless stay next time. I look forward to welcoming you again.Sincerely,Hotel Manager
他们需要永久的清洁人员，我们的房间地板很脏，浴缸里有头发。
早餐是欧陆式的，不是很丰盛。
非常好的客户服务。
品质酒店始终是一个好地方。
优秀的喜欢
our shoes were sticking to the floor when we walked in the room. bathroom was falling apart. conditioner bottle was completely empty.
whole place was kinda gross but was cheap and last minute - only place available
Front staff are ver nice, however the room is very dirty, the curtains and air conditioning have mod, dusts on the floor
I found some bugs in the bathtub. Towels were worn out. On one of the lamps n outlet didn't work. The lamps need to be replaced. The walls of the bathroom were completely dirty, to many stains, that was disgusting. The breakfast was not how it was showed on the pictures.
The rooms smelled like cigarettes and pee. The sliding door never locked properly and the main hallway entrance was duct tapped open which was a security risk. I was constantly concerned about safety and if that hotel was bugged for cameras. My husband was forced into a different room bc the number of kids we have and overall the safety of this place was was really low. I do really appreciate the pool though, that was the only saving grace.
It was a nice hotel, the pool was clean and refreshing. breakfast was ok, and the usual.. was pretty quiet, and clean.. unfortunately, their was rif raf sunday am 530 that felt they needed to talk loud and not have any consideration for others paying to stay there. Maybe signs should be posted "Please be quiet till 9am", for those that are disrespectful and selfish and can't figure it out for themselves..
Flew in for a funeral and came in to find active mold all over the walls and lamp. The bed was filled with stains. Went to ask for a different room and they wouldn’t accommodate. Booked another room at a different hotel. The next morning the manager refused to give me a refund until threatened with the health inspector to visit their hotel. Waiting 5-10 business for a refund. Be weary of booking a room here.
When we booked our stay, we told them we were gonna swim. They never told us that the pool is shut down because it failed inspection and when we asked when we got there, they said we can cancel your reservation instead of helping.!