酒店回复: Thank you for taking the time to share your experience. We're sorry to hear that your recent visit wasn't up to your expectations. We take all feedback seriously, and we appreciate your honest feedback.
5.0分
其他
原文
翻译提供方:Google
非常好
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酒店回复: Dear Guest, Thank you for taking the time to leave us such a great review! Our team is glad we were able to help you enjoy your stay and will use your feedback to improve even better for the future! We hope to host you again next time you are in the area.
2.0分
其他
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The towels were stained, the building was rundown and smells like cigarettes, and everything was just kind of dirty.
The linens seemed fine but I didn't want to risk it so I slept on the covers. The front desk worker was nice.
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酒店回复: Dear Mitchell, Thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately.
1.0分
其他
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They didn’t have up to date rooms available, we stayed in a room that was scheduled for maintenance. Sink did t drain in kitchenette, cupboards were falling off the wall, refrigerator was solid with ice and quit working day three. We were in a non-smoking room and floor but the two adjacent room guests were smoking anyway including hallway and staircase. The above had children that were running until 1244 am making it unable to sleep.
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酒店回复: dear Karen Skelton, Thank you for taking the time to leave a review and for the generous rating! We truly appreciate your feedback, and we're sorry to hear that there were aspects of your experience that didn’t meet your expectations.
1.0分
家庭亲子
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The staff was horrible and rude nothing at all matched the descriptions of the rooms or the stay. Very dirty and not provided what was needed. Don't go to this place.
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酒店回复: Thank you for taking the time to share your experience. We're sorry to hear that your recent visit wasn't up to your expectations. We take all feedback seriously, and we appreciate your feedback.
4.0分
情侣出游
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The room was amazing very clean, heat/air unit worked amazing, staff was helpful, and caring, their breakfast only had cereal, and a few bread items, very limited.
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酒店回复: Dear guest ,I’m delighted to hear that you enjoyed your stay! We thank you for your compliments. Each member of our team strives daily to deliver a positive guest experience; your feedback serves as encouragement to our associates. We appreciate having you as our guest, and we hope you’ll visit us again soon.
3.0分
商务出差
Staff had trouble with English. No coffee in the lobby in the morning. Coffee pot in the room leaked
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酒店回复: dear henry,Thank you for sharing your feedback. We're very sorry to hear your experience didn't meet your expectations. We're looking into this and hope you'll give us another chance to make things right
4.0分
其他
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The room was clean, comfortable and other than just having one trash can, accommodating. The breakfast was fresh but very basic and not a lot of choices. The man who checked us in was professional but not very friendly.
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酒店回复: dear guest,Dear guest ,I’m delighted to hear that you enjoyed your stay! We thank you for your compliments. Each member of our team strives daily to deliver a positive guest experience; your feedback serves as encouragement to our associates. We appreciate having you as our guest, and we hope you’ll visit us again soon.
5.0分
情侣出游
The best place every things are wonderful here they have so much respect and so much more
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酒店回复: dear guest, Thank you so much for your kind words! We’re so happy to hear that you had a great experience with our service. Our team strives to provide exceptional service, and knowing that we’ve met your expectations truly means a lot to us. We appreciate your support and look forward to serving you again in the future.
我入住期间服务总体还行,唯一的问题是每天房价都不一样。
粗鲁的
非常好
The towels were stained, the building was rundown and smells like cigarettes, and everything was just kind of dirty.
The linens seemed fine but I didn't want to risk it so I slept on the covers. The front desk worker was nice.
They didn’t have up to date rooms available, we stayed in a room that was scheduled for maintenance. Sink did t drain in kitchenette, cupboards were falling off the wall, refrigerator was solid with ice and quit working day three. We were in a non-smoking room and floor but the two adjacent room guests were smoking anyway including hallway and staircase. The above had children that were running until 1244 am making it unable to sleep.
The staff was horrible and rude nothing at all matched the descriptions of the rooms or the stay. Very dirty and not provided what was needed. Don't go to this place.
The room was amazing very clean, heat/air unit worked amazing, staff was helpful, and caring, their breakfast only had cereal, and a few bread items, very limited.
Staff had trouble with English. No coffee in the lobby in the morning. Coffee pot in the room leaked
The room was clean, comfortable and other than just having one trash can, accommodating. The breakfast was fresh but very basic and not a lot of choices. The man who checked us in was professional but not very friendly.
The best place every things are wonderful here they have so much respect and so much more