酒店回复: Thank you for taking the time to share your feedback. While we're pleased to hear that you enjoyed our breakfast, we're truly sorry to learn that your overall stay did not meet your expectations.We want to assure you that we do not assign rooms based on the booking channel used. All guests are equally important to us, and we strive to provide everyone with a comfortable and enjoyable experience. In fact, the room you were assigned is part of our recently renovated collection, designed with guest comfort in mind.That said, we understand that perception plays a key role in guest satisfaction, and we regret that your experience did not reflect the quality we aim to provide. Your comments have been noted and shared with our team for further review.We do hope you'll consider staying with us again in the future so we can provide you with a stay that better reflects our high standards.
酒店回复: Thank you for your wonderful 10/10 review! We’re delighted to hear our staff made a positive impression and that you enjoyed the early check-in, comfortable beds, and quiet room. Your kind words truly brighten our day!We look forward to welcoming you back soon. Thank you again! 😊
房间很干净整洁。不过，我住的那个房间淋浴设施有点差强人意。
非常基础，但是很干净。
这个地方很干净，而且离我亲戚家很近。早餐是个额外的惊喜。
早餐唯一优点。我觉得*******的预订优先级最低。我用过Travelocity和*******，但两次都被安排到最差的房间。我再也不会用这种服务了。
住宿体验不佳
这是我们第三次入住这家酒店，参加我们在这一地区的年度活动。我们的家人都很喜欢这里，因为早餐很棒，我们通常睡得很舒服，而且酒店还有游泳池供他们玩耍。游泳池关闭了（事先没有通知我们）。大堂里挤满了社交的人，这本来不是什么大问题，直到晚上11点多才有人大声喧哗。我很惊讶前台竟然没有强制执行晚上10点的安静时间。其中一部电梯坏了，所以大家都整晚都在用楼梯间，而我们恰好就在楼梯间旁边，门整晚都砰的一声关着。我的床垫用得很旧，很不舒服，所以我们根本没睡好。之前两次入住都没有这种情况，所以我只给三星。可惜的是，我们不会再来了。
泳池不开放
入住很方便，但房间里的空调噪音太大了。我们预订是因为酒店有室内泳池，但我打电话到前台询问泳池关闭时间时，被告知泳池没有开放。这是我第一次来Temple，这家酒店附近有很多热门商店和餐厅。
靠近医院
我和妈妈住在Temple，因为我爸爸在Scott & White医院做了手术。所以在医院度过了疲惫的一天后，这里便利的地理位置真是完美！干净的房间和舒适的床最受欢迎。
工作人员非常友善且乐于助人。我可以提前入住。我们睡得很好。床很舒服，房间很安静，谢谢😁
好的
我们的住宿体验还不错，也很干净，但考虑到价格，床应该舒适一些，不要太硬。早餐不太好。
酒店正在装修，但没什么问题。早餐吧很棒，但第二天煎饼机坏了。工作人员友好且乐于助人。