酒店回复: Dear Jorge,Gracias por compartir su experiencia con nosotros. Nos alegra saber que disfrutó del desayuno, el ambiente tranquilo y la limpieza general del hotel. También agradecemos sus amables palabras sobre nuestro equipo.Lamentamos sinceramente que el servicio de limpieza no haya cumplido con sus expectativas y que haya tenido que solicitar toallas. Ya estamos revisando nuestros procedimientos para asegurarnos de que esto no vuelva a ocurrir.Su opinión es muy valiosa y nos ayuda a mejorar. Esperamos tener la oportunidad de recibirle nuevamente y brindarle una estadía aún más cómoda y completa.
4.0分
其他
原文
翻译提供方：Google
我喜欢这里的一切，我每次来这家酒店都喜欢住在这里，但是淋浴间里有头发，床单感觉很痒
展开
酒店回复: Dear Isabel,Thank you so much for your continued loyalty and for sharing your experience. We’re thrilled to hear you love staying with us—it truly means a lot. I’m very sorry about the issues you encountered with the shower and linens. That’s not the standard we aim to uphold, and I’ll be following up with our housekeeping team to ensure this is addressed.Esperamos poder ofrecerte una experiencia aún más cómoda y libre de inconvenientes en tu próxima visita. ¡Gracias por confiar en nosotros!
5.0分
家庭亲子
原文
翻译提供方：Google
好地方，安静，服务好。
展开
酒店回复: Dear YamiledNos alegra saber que disfrutaste de un lugar tranquilo y de nuestra atención. ¡Gracias por calificarnos con un 10/10! Esperamos darte la bienvenida nuevamente muy pronto.
3.0分
其他
展开
This was a perfect location for me to visit Fort Benning to see my son. It’s a bit run down but still had a very comfy clean bed to sleep in. Staff was very friendly. Great spot for the price and location.
展开
酒店回复: Dear Heidi,Thank you for staying with us and for sharing your thoughtful feedback. We're glad our location made it easy for you to visit your son at Fort Benning, and that you found the bed comfortable and our team welcoming. We understand there’s room for improvement, and we appreciate your honesty, it helps us continue making upgrades while keeping our value strong. We hope to welcome you back again soon!
4.0分
家庭亲子
Clean rooms, friendly staff, check in and out were easy and efficient. Shopping close by as well as eateries. I would stay here again.
展开
酒店回复: Sounds like you had a great stay! That kind of smooth check-in, friendly service, and convenient location can really make a trip feel effortless. If you ever want help finding similar places for your next getaway or even want to leave a polished review I’ve got you covered. Want me to turn your experience into a short review or recommendation? Thank You
2.0分
其他
I have stayed at the hotel a couple times and this has been the worse weekend. Around 9pm there were cops
展开
酒店回复: Dear Shyla,Thank you for your feedback, we’re sorry this stay didn’t reflect your past experiences with us. There was an unforeseen incident involving one of our guests that required police presence, and we understand how disruptive that can be. Please know that the safety and comfort of our guests remain our top priority, and we’re committed to maintaining a welcoming environment. We appreciate your continued support and hope to provide a better experience next time.
5.0分
其他
The staff was very friendly and helpful. It is located very close to the base, which was very nice.
5.0分
家庭亲子
展开
The staff was very friendly and there when you needed them. On the day we checked out the elevator was out so we had to carry our stuff down from the 3rd floor, which was fine. They were working on it when we left at 6 am. It was very convenient to the base, took us around 5 minutes to get there.
展开
酒店回复: Dear Jane,Thank you so much for your thoughtful review and perfect rating! We're thrilled to hear our team was friendly and ready to help whenever needed. We truly appreciate your patience with the elevator situation during checkout, our maintenance crew had it up and running by 10 a.m., just in time to spare the next round of guests from their morning workout! We're also glad our location near Fort Moore made your visit easy and efficient. It was a pleasure having you, and we hope to welcome you back soon preferably with all elevators fully operational!
2.0分
商务出差
展开
Room smelled and had to purchase febreze air and spray several times before bed
Room seems to be updated with new furnishings and paint but still remnants of old remain (AC chord, smell, etc.)
Looks like they've done work on the property but attention to detail missing
展开
酒店回复: Dear Raisa,Thank you for sharing your experience. While we’re glad you noticed some updates, we’re sorry the room didn’t feel fresh and that you had to purchase air freshener just to get comfortable. Lingering odors and overlooked details aren’t acceptable, and we appreciate you bringing this to our attention.Your feedback helps us improve, and we’d love the opportunity to provide a seamless, more comfortable stay next time.
3.0分
商务出差
展开
Not enough chairs for 4 people to sit in the room. Elevator will shake when in operation. Bathroom with a lot of condensation. No enough tower to cover 4 people in the room.
展开
酒店回复: Dear Alejandro,Thank you for your feedback. We're sorry to hear the room setup didn’t meet expectations for your group, and we regret the issues with seating, towels, and bathroom comfort. We’re reviewing these concerns with our team and working on improvements. Your input is appreciated and helps us do better.
我喜欢早餐，工作人员非常友好、安静、干净。我不喜欢他们没有打扫我的房间。我不得不向他们要毛巾，但仅此而已。其他一切都很好。
我喜欢这里的一切，我每次来这家酒店都喜欢住在这里，但是淋浴间里有头发，床单感觉很痒
好地方，安静，服务好。
This was a perfect location for me to visit Fort Benning to see my son. It’s a bit run down but still had a very comfy clean bed to sleep in. Staff was very friendly. Great spot for the price and location.
Clean rooms, friendly staff, check in and out were easy and efficient. Shopping close by as well as eateries. I would stay here again.
I have stayed at the hotel a couple times and this has been the worse weekend. Around 9pm there were cops
The staff was very friendly and helpful. It is located very close to the base, which was very nice.
The staff was very friendly and there when you needed them. On the day we checked out the elevator was out so we had to carry our stuff down from the 3rd floor, which was fine. They were working on it when we left at 6 am. It was very convenient to the base, took us around 5 minutes to get there.
Room smelled and had to purchase febreze air and spray several times before bed
Room seems to be updated with new furnishings and paint but still remnants of old remain (AC chord, smell, etc.)
Looks like they've done work on the property but attention to detail missing
Not enough chairs for 4 people to sit in the room. Elevator will shake when in operation. Bathroom with a lot of condensation. No enough tower to cover 4 people in the room.