酒店回复: We truly appreciate your recent visit to Baymont by Wyndham Fremont and your excellent rating! It’s fantastic to know that you enjoyed your experience at our hotel.Thank you for your review! We can’t wait to welcome you back for another unforgettable stay.
4.0分
家庭亲子
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Says comes with complimentary breakfast but was never told about it. And room references to the dinner next door should be revised because the place in under staffed and full of bugs. So didn’t eat there. Otherwise all good.
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酒店回复: Dear Pamala,Thank you for your feedback. We regret that your dining experience did not meet expectations and have shared your concerns with the team. We hope to welcome you back for a smoother stay in the future.
4.0分
其他
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We checked in late. Service was great. Had an issue with the toilet and called for a plunger. They were right up. Price was good. Nice little diner right next door that serves 24/7.
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酒店回复: Dear Jacque,Thank you for your review. We're glad you had an enjoyable visit with us overall here at Baymont by Wyndham Fremont, and it's wonderful our team was so accommodating. We're also delighted you could indulge in a meal or two at the on-site 24/7 Penny's Diner. We look forward to welcoming you back for another pleasant stay.
5.0分
情侣出游
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We were greeted by a friendly hostess who went out of her way to check us in early. She was efficient and had us on our way through the rest of our day. Our room was very clean and ready, when we reached it. The closet area was a spacious surprise with a wide bench, hangers, & a shelf. The fridge, microwave, and alarm clock were appreciate.
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酒店回复: Dear Dusti,Thank you for sharing your experience. It’s wonderful to hear that your early check-in and warm hospitality set a positive tone for your day. Also, knowing that your room’s cleanliness and thoughtful amenities added to your comfort is truly rewarding. Feedback like yours highlights the details that make a stay at Baymont by Wyndham Fremont convenient and enjoyable for our guests. We look forward to welcoming you back again soon.
5.0分
其他
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Spotlessly clean, very friendly staff, great location on the edge of town, very quiet area,.
Comfortable bed, super water pressure for the shower.
They accommodated my request for a room in the quietest part of the building: top floor, corner room. A very cool old school looking 24 hour diner right next door. I will be coming back!
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酒店回复: Thank you so much for your wonderful review! We’re delighted to hear that you enjoyed your stay. From the spotless room and comfortable bed to the quiet location and strong shower pressure, we are thrilled you enjoyed it all. It’s great to know our team was able to accommodate your request for a top-floor corner room. We love being able to make those little details happen for our guests. We love that you enjoyed the diner next door, but we also want you to know Penny’s Diner is right on-site and perfect for a classic breakfast or a late-night bite. We’re thrilled you plan on coming back and can’t wait to welcome you again for another great stay.
1.0分
商务出差
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The ceiling in the bathroom was covered in black mold, the tub had a big crack/hole in it, and there was peeling paint by the sink. It was evident they knew about these issues because they have tried to just cover them up and have not used proper material to actually fix it. They are still willing giving this room out for people to stay in knowing there are these issues!!! When we asked for a refund we were told she was not a manager and couldn’t do anything.
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酒店回复: Again I wanted to apologize for you being placed in that room. It was supposed to be out of order for repairs and unfortunately it became available in the system. I'm glad I was able to speak with you over the phone and get this issue squared away. This is definitely not the type of rooms we rent out. Thank you again for working with me and letting me know everything else was great with your stay. Hopefully we'll see you again and we can prove this isn't how we run our hotel.
4.0分
其他
Staff friendly. Room clean and comfy bed. Soap and shampoo dispensers were low but otherwise all good.
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酒店回复: Dear Shelley,Thank you for your review. It’s wonderful to hear that our team's hospitality made a positive impression and that your room provided comfort during your stay. Your comments regarding bathroom amenities are appreciated and will help guide improvements for a more seamless experience for future guests. We look forward to welcoming you back to Baymont by Wyndham Fremont again soon.
5.0分
商务出差
The staff were very nice. The room was nice and clean. Great value for the money
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酒店回复: Dear Kaylynn,A perfect ten rating is what we like to see! Thank you for sharing your experience and kind words about our staff. They will be thrilled to know that you complimented them in your review, especially our housekeeping team and their efforts to make sure our rooms are clean for every guest. We hope that you enjoyed your stay in Fremont. The next time you are traveling back this way in the future, you can count on us for a great stay at a great value. Come back soon!
3.0分
其他
Great location, no towels replaced
We overall enjoyed our stay but were very disappointed we had not a single visit from housekeeping on our 5 day stay.
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酒店回复: Dear Drew,Thank you for taking the time to share your experience. It’s wonderful to hear that our location contributed to an enjoyable stay. Not receiving housekeeping service during your visit is certainly concerning, and your comments about the towels have been taken seriously to ensure improvements are made. Your feedback is valuable in helping enhance our guest experience, and we hope to have the chance to provide a seamless stay in the future.
这家酒店就像一所没有早餐、没有清洁工却收着大学学费的中学。
不错的商店
Says comes with complimentary breakfast but was never told about it. And room references to the dinner next door should be revised because the place in under staffed and full of bugs. So didn’t eat there. Otherwise all good.
We checked in late. Service was great. Had an issue with the toilet and called for a plunger. They were right up. Price was good. Nice little diner right next door that serves 24/7.
We were greeted by a friendly hostess who went out of her way to check us in early. She was efficient and had us on our way through the rest of our day. Our room was very clean and ready, when we reached it. The closet area was a spacious surprise with a wide bench, hangers, & a shelf. The fridge, microwave, and alarm clock were appreciate.
Spotlessly clean, very friendly staff, great location on the edge of town, very quiet area,.
Comfortable bed, super water pressure for the shower.
They accommodated my request for a room in the quietest part of the building: top floor, corner room. A very cool old school looking 24 hour diner right next door. I will be coming back!
The ceiling in the bathroom was covered in black mold, the tub had a big crack/hole in it, and there was peeling paint by the sink. It was evident they knew about these issues because they have tried to just cover them up and have not used proper material to actually fix it. They are still willing giving this room out for people to stay in knowing there are these issues!!! When we asked for a refund we were told she was not a manager and couldn’t do anything.
Staff friendly. Room clean and comfy bed. Soap and shampoo dispensers were low but otherwise all good.
The staff were very nice. The room was nice and clean. Great value for the money
Great location, no towels replaced
We overall enjoyed our stay but were very disappointed we had not a single visit from housekeeping on our 5 day stay.