This motel has almost everything under renovation including the pool and breakfast.
My room and bed was comfortable, but could not get the TV to work.
Overall, I would compare this motel with a Motel 6 experience.
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酒店回复: Dear Guest,We appreciate your feedback and are pleased to hear you found comfort in our renovated rooms and beds. We apologize for any inconvenience with the TV and assure you that we'll address this issue promptly. We hope to welcome you back for an improved stay in the future.
2.0分
其他
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We stay there twice a year, it was always okay but over our xmas stay when visiting family there was a Roku remote in between our fitted sheet and regular sheets which means they never changed the sheets from the last people who stayed and there is glass on the floor chunks of glass. We told the front counter and the front counter guy told us that he would take care of it. Just look for an email. None of it never happened. No email. All of this is unfortunate because we actually like the place but that was our last stay there.
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酒店回复: Dear Guest,Thank you for reaching us. We apologize for the cleanliness issues you experienced during your stay. This falls below our standards, and we are investigating this incident to prevent it from happening again. Your feedback is crucial, and we deeply regret any inconvenience caused. Please consider this an isolated incident, and we hope you'll reconsider staying with us in the future, allowing us the chance to provide you with the quality stay you deserve.
2.0分
其他
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Basic, dated hotel
Very basic and very dated hotel. Just needed a bed for a couple hours, so it served that purpose. Couldn't find TV remote. No breakfast although post says it is included.
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酒店回复: Dear Guest,Thank you for your feedback. We appreciate your understanding of our basic accommodations. We apologize for the inconvenience with the TV remote and the confusion about breakfast. We'll address these issues to enhance the guest experience, and we hope to have the opportunity to welcome you again.
1.0分
家庭亲子
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Lets start with, if you are booking because the property has a free breakfast listed, they don't actually do breakfast and you will get no refund from them despite them advertising a breakfast.
Now for the rest. The huge hole in the wall where it looks like someone drove into the building that they arent trying to fix should be the first sign to leave, but the hotel lobby looks fine when you walk in. The moment you turn the corners to the room you are in the 80s. The bathroom at the beginning of the hall is broken and flooding the hallway which no one tells you.
The room itself looked recently redone, but there was no trash can inside, the window was broken. There was hair all over the shower. The top sheet was just that, another sheet.
Spend the extra money and go else where because you will be spending more on breakfast and a blanket to get by if you stay.
Only positive was there were no bed bugs that we could see.
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酒店回复: Dear Guest,Thank you for sharing your experience with us. We apologize for any inconvenience you encountered during your stay. We appreciate your feedback and take it seriously. Rest assured, we are addressing the issues raised to enhance our services. We value your input and hope to have the opportunity to provide you with a much-improved experience in the future.
3.0分
家庭亲子
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The hot water knob on jacuzzi tube was not connected. But they did give us a card to room next door. So I could use the one in the other room. There was trash & a bed frame blocking the outside . Outlet troubles, no light bulb in one of the lampsdoot.
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酒店回复: Dear Guest,Thank you for taking the time to submit this review. We apologize for the inconvenience you encountered during your stay. Your feedback is valuable, and we'll address the issues with the jacuzzi tub, trash, and room amenities promptly to enhance our guests' experience. Thank you for bringing these concerns to our attention, and we hope to have the opportunity to provide a more satisfactory stay in the future.
3.0分
其他
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Nice staff isn't enough.
Nice room but skimpy on some basics: No cups, no Kleenex, no liner bag for ice bucket. Early morning loud truck idling engines. Electronic room key expired before check out time. Nice people.
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酒店回复: Dear Guest,Thank you for your feedback. We appreciate your insights and apologize for the oversights with room essentials and the noise disturbance. We'll address these issues promptly to enhance our guest experience. We're glad to hear you found our staff to be nice and hope to have the opportunity to provide an improved stay in the future.
4.0分
商务出差
The room was clean and bright, and the room service was always on time. Will be coming back! Thank you so much.
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酒店回复: Dear Guest,Thank you for your kind words! We're pleased to hear you enjoyed a clean, bright room and prompt room service. We look forward to welcoming you back for another delightful stay. Thank you for choosing us!
2.0分
其他
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Ive been to many hotels and places, the last thing i want to do is be rude or hurtful, more helpful. The place is in a good location, off the highway and close to some restaurants. The help was very nice. The room was incredibly cold, single plane window does not keep the cold out. The sheet were dirty and stained. The shower was hot, but the light in the bathroom is connected to a bathroom fan, made the room colder. You do get what you paid for.....
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酒店回复: Dear Guest,Thank you for your feedback. We appreciate your constructive feedback and your kind words about our location and helpful staff. We apologize for the issues you faced with the room temperature and cleanliness. Rest assured, we'll address these concerns promptly to improve the overall experience. We value your input and hope to have the chance to provide a more comfortable stay in the future.
5.0分
商务出差
The room was beautiful and the location was just great. We would certainly stay there again next time.
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酒店回复: Dear Guest,Thank you for your kind words! We're thrilled to hear that you found the room beautiful and enjoyed the great location. We look forward to welcoming you again on your next visit.
1.0分
商务出差
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This place is terrible and I would not recommend it to anyone. The sheets on the bed are about as thin as a sheet of paper, you can see right through them. It almost looks like they’re a curtain made into a bedspread. My daughters bed was sunken in the middle. It look like it could’ve been a bathtub lol. Then when we went to breakfast, I was making a waffle, but there were no forks to eat it with then I went to get a cup of coffee the coffee machine was broken and that’s the only place you could get coffee from. They had a jug of milk sitting out for cereal or to drink I’m not sure which, but it was unrefrigerated for several hours. Their breakfast is from 6:30 to 9:30. The person working at the front Desk was very unhelpful about any of the issues.
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酒店回复: Dear Guest,Thank you for the time to share your feedback. We regret for any inconvenience caused during your stay. Your feedback is invaluable, and we will take immediate steps to address these concerns to ensure a better stay for our guests. Please consider giving us another chance in the future to provide the experience you rightfully expected.
This motel has almost everything under renovation including the pool and breakfast.
My room and bed was comfortable, but could not get the TV to work.
Overall, I would compare this motel with a Motel 6 experience.
We stay there twice a year, it was always okay but over our xmas stay when visiting family there was a Roku remote in between our fitted sheet and regular sheets which means they never changed the sheets from the last people who stayed and there is glass on the floor chunks of glass. We told the front counter and the front counter guy told us that he would take care of it. Just look for an email. None of it never happened. No email. All of this is unfortunate because we actually like the place but that was our last stay there.
Basic, dated hotel
Very basic and very dated hotel. Just needed a bed for a couple hours, so it served that purpose. Couldn't find TV remote. No breakfast although post says it is included.
Lets start with, if you are booking because the property has a free breakfast listed, they don't actually do breakfast and you will get no refund from them despite them advertising a breakfast.
Now for the rest. The huge hole in the wall where it looks like someone drove into the building that they arent trying to fix should be the first sign to leave, but the hotel lobby looks fine when you walk in. The moment you turn the corners to the room you are in the 80s. The bathroom at the beginning of the hall is broken and flooding the hallway which no one tells you.
The room itself looked recently redone, but there was no trash can inside, the window was broken. There was hair all over the shower. The top sheet was just that, another sheet.
Spend the extra money and go else where because you will be spending more on breakfast and a blanket to get by if you stay.
Only positive was there were no bed bugs that we could see.
The hot water knob on jacuzzi tube was not connected. But they did give us a card to room next door. So I could use the one in the other room. There was trash & a bed frame blocking the outside . Outlet troubles, no light bulb in one of the lampsdoot.
Nice staff isn't enough.
Nice room but skimpy on some basics: No cups, no Kleenex, no liner bag for ice bucket. Early morning loud truck idling engines. Electronic room key expired before check out time. Nice people.
The room was clean and bright, and the room service was always on time. Will be coming back! Thank you so much.
Ive been to many hotels and places, the last thing i want to do is be rude or hurtful, more helpful. The place is in a good location, off the highway and close to some restaurants. The help was very nice. The room was incredibly cold, single plane window does not keep the cold out. The sheet were dirty and stained. The shower was hot, but the light in the bathroom is connected to a bathroom fan, made the room colder. You do get what you paid for.....
The room was beautiful and the location was just great. We would certainly stay there again next time.
This place is terrible and I would not recommend it to anyone. The sheets on the bed are about as thin as a sheet of paper, you can see right through them. It almost looks like they’re a curtain made into a bedspread. My daughters bed was sunken in the middle. It look like it could’ve been a bathtub lol. Then when we went to breakfast, I was making a waffle, but there were no forks to eat it with then I went to get a cup of coffee the coffee machine was broken and that’s the only place you could get coffee from. They had a jug of milk sitting out for cereal or to drink I’m not sure which, but it was unrefrigerated for several hours. Their breakfast is from 6:30 to 9:30. The person working at the front Desk was very unhelpful about any of the issues.