Fantastic hotel, friendly staff and great value for money within easy reach of Glasgow. Will definitely stay again
5.0分
家庭亲子
Hotel and staff were great although it is a little further to the airport than it states on the website
5.0分
商务出差
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Great hotel, can't really fault it.
I booked very late on the same day for work purposes and they called to let me know a wedding was on and my room was directly over it, they offered to waive any fees if i were to cancel which I appreciated.
I went anyway but it's great communication by the hotel to call and mention the wedding,
The noise in the room was crazy, but it died down at 10:30 and stopped completely at 11pm so not bad and I was warned so no complaints there.
The room itself was very comfortable and spacious, had a great night's sleep in the bed and the rain shower was great.
I had dinner and breakfast here and both were very good.
Overall, highly recommended and I will be back!
5.0分
其他
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Outstanding in every way.
Rooms were very comfortable; food was interesting, varied and well presented. Afternoon tea - outstanding!
The grounds are beautiful and well kept. Excellent place to stay - though a bit overwhelming with weddings on both the days we were there!!
5.0分
其他
Beautiful bedroom , outstanding staff and top notch food
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酒店回复: Thank you so much for the lovely feedback! We’re thrilled you enjoyed the bedroom, our team, and the food. Your kind words mean a lot to us, and we’d love to welcome you back in the future. Kind Regards, Anais Dalmeny Park Hotel Reception
房间很棒,干净整洁,应有尽有。房间打扫过了,但牛奶和咖啡没有补充,所以不得不去前台要。前台没人,只好去了餐厅的酒吧,在那里要了一些。
早餐选择很多,女服务员(我记得她叫特里)非常热情,有求必应。熟食早餐还可以——感觉是提前做好再加热的,尝起来不像以前那样是现做的。
酒店装修得很漂亮,但感觉那些雅座让这里更像酒吧,而不是餐厅。我还觉得整体员工配置太少,酒店更像是三星级,而不是四星级。
尽管如此,这里会是一个不错的婚礼场地,因为它坐落在优美的环境中——也许现在他们更侧重于接待这类客人了。
通用汽车对顾客的尊重太差了
最近几次我去的时候,他们允许非电动汽车停放在公共充电桩上。
我和总经理谈过,但他对此漠不关心,还把责任推到业主身上。
我指出,这些是公共充电桩,他根本不知道。
我问他们能不能监控一下,然后要求顾客换个地方,他说不行,但我会写信给业主,表达我的意见。🤔顺便说一句,其他员工都非常好!!!
这家高档酒店更像是一栋大房子改建的酒店,设施和设施都不值这个价。住宿体验很差,因为没有电梯,不得不把所有行李搬上楼梯,差点把我的背压断。房间里没有冰箱,浴室没有淋浴把手,也没有浴帘。洗完澡后,浴室感觉像个游泳池,因为没有合适的浴帘,狭窄的浴缸里的水洒满了浴室的地板。房间钥匙也时好时坏,换了好几次都没用。没有空调,天气这么热,也没有风扇,总之很失望。
位置优越,酒店环境优美,停车方便,房间也很棒。酒店整体清洁度也很好。但这次入住体验完全被毁了,浴缸塞子坏了,电视信号也差到根本看不清。我向前台投诉,她说我出去的时候会有人来查看问题。几个小时后我回到房间,发现没有任何变化,所以我不知道到底有没有人在处理这些问题。离开时,我向前台投诉,要求经理给我打电话,但六个小时后我仍然在等电话。房间宣传说有浴缸和电视,我付了钱,但很遗憾,我什么都没用——简直不够好!
这是一个可爱的住宿场所。尽管一些工作人员非常友好和热情,但我觉得有些人对待我有点不便。另外,半夜有人在房间之间奔跑,发出很大的噪音。我在结账时向工作人员提到了这一点,他们似乎并不介意,也没有道歉。
Fantastic hotel, friendly staff and great value for money within easy reach of Glasgow. Will definitely stay again
Hotel and staff were great although it is a little further to the airport than it states on the website
Great hotel, can't really fault it.
I booked very late on the same day for work purposes and they called to let me know a wedding was on and my room was directly over it, they offered to waive any fees if i were to cancel which I appreciated.
I went anyway but it's great communication by the hotel to call and mention the wedding,
The noise in the room was crazy, but it died down at 10:30 and stopped completely at 11pm so not bad and I was warned so no complaints there.
The room itself was very comfortable and spacious, had a great night's sleep in the bed and the rain shower was great.
I had dinner and breakfast here and both were very good.
Overall, highly recommended and I will be back!
Outstanding in every way.
Rooms were very comfortable; food was interesting, varied and well presented. Afternoon tea - outstanding!
The grounds are beautiful and well kept. Excellent place to stay - though a bit overwhelming with weddings on both the days we were there!!
Beautiful bedroom , outstanding staff and top notch food