At check in they say i have to $100 deposit. Never did that in any hotel I have stayed in. The room was not nice. I won't recommend or stay again
展开
酒店回复: Hello Jean,Thank you for your feedback. Many hotels require a deposit for incidental charges, which can vary by location. We strive to provide a comfortable experience for all our guests, and we're sorry to hear that your expectations were not met regarding the room condition. Your comments will be noted as we continuously work to improve our services and facilities in order to enhance future stays for our guests.
1.0分
其他
展开
It was not up dated and smelled moldy the little fridge was over heating so had to turn off they charged me for a stay and I paid on line if I didn’t say anything they would have charged me double the sofa was so nasty you couldn’t sit on it the ceiling had water spots and they tried fixing and did not so good patch work
展开
酒店回复: Dear Guest,Thank you for sharing your feedback regarding your recent stay. We appreciate your comments as they help us understand areas where we can improve. It’s important for us to maintain high standards for our accommodations, and we will take your observations into account. We hope future guests have a more pleasant experience while staying with us, as we always strive for improvement in our services and facilities.
3.0分
家庭亲子
展开
Location is great, only the inconvenient was, we found ants in the room, when I requested to change the room they give me a dirty room and I go back to front desk to requested for another room, which need more maintenance.
展开
酒店回复: Hello Rita,Thank you for sharing your feedback about your recent stay. We're pleased to hear you enjoyed our prime location. Your comments regarding the cleanliness and maintenance of the rooms have been noted, and we will share them with our management team for consideration. We aim to provide a comfortable stay and appreciate your insights that help us improve. Thank you again for your review.
2.0分
其他
Disgusting
There was literally hair in the bedroom when I came in. Absolutely flipping disgusting
展开
酒店回复: Hello Eric,Thank you for sharing your feedback. We take cleanliness very seriously and will be addressing your comments with our team to ensure our standards are upheld. We appreciate you bringing this to our attention, and hope to provide a better experience in the future.
4.0分
商务出差
Located very close to the expanse of corn fields, quiet, clean rooms, everything is neat, the bathroom is also very clean. Friendly receptionist.
展开
酒店回复: Hello Yan Robby,Thank you for taking the time to share your positive experience! We’re thrilled to hear you enjoyed the quiet atmosphere and found our rooms to be clean and tidy. It's wonderful that our friendly receptionist made a lasting impression on you. We hope you had a great stay and look forward to welcoming you back in the future. Safe travels!
5.0分
其他
Big rooms
We stay here a lot. It is conveniently located. We like the nice big rooms.
展开
酒店回复: Hello Jim,Thank you for your feedback! We're glad to hear that you enjoy our convenient location and spacious rooms. We appreciate your loyalty and look forward to welcoming you back for another stay in the future. Your continued support means a lot to us!
5.0分
其他
展开
Comfort and peace
Arriving late evening they booked us in quickly with no issue. We were tired and requests a room we could park in front of and the change our room to a unit in the front. The room included a refrigerator and microwave. The area was quite and safe.
展开
酒店回复: Hello Robert, Thank you for your feedback regarding your recent stay. We're glad to hear that the check-in process was smooth and that you appreciated the amenities in your room. It's also great to know that you felt safe and found the area quiet. We value your insights and hope to welcome you back on your next visit for another pleasant stay in a location that suits your needs.
1.0分
其他
展开
Walked hallway after finishing where our room was, the air conditioner was very loud and noisy, stunk of cigarettes smoke, room smelled moldy, paint was peeling on the ceiling, there was water damage on the ceiling and wall. We left
展开
酒店回复: Hello Carla,Thank you for sharing your feedback regarding your recent stay. We appreciate your observations and will ensure they are communicated to the appropriate departments for review. Guest comfort and satisfaction are important to us, and your comments will help us improve our facilities. We hope you might consider staying with us again in the future to experience the updates we are making.
2.0分
商务出差
展开
Bathroom was clean air conditioning worked very well however the room was in overall poor condition; ceiling was stained and peeling paint on the ceiling, the bed sheets had cigarette Burns in them right in plain view on top, and there was no breakfast available except for watered down coffee. Probably won't stay at this property again and we have stayed at this location several times in the past.
展开
酒店回复: Hello Mark, Thank you for sharing your feedback regarding your recent stay. We are glad to hear that you found the bathroom clean and the air conditioning effective. However, we take note of your concerns about the room's condition and the breakfast options offered during your visit. Your input is invaluable in helping us to enhance the guest experience, and we appreciate you bringing these matters to our attention. We hope you will consider giving us another chance in the future, as we aim to improve based on guest feedback.
1.0分
其他
展开
Disgusting
This place was TERRIBLE. It was absolutely FILTHY. I can understand dated, but our room and bathroom were straight up GRIMY. Suspicious stain on a chair, bathroom floor gross, substance on the wall by the toilet paper holder. Mold in the bathroom near the ceiling, ceiling was broken in places. The shower curtain was nice, but dirty.
We only had 2 towels for 3 people, and when I asked for a 3rd—they didn’t have any. Anywhere. The room had a capacity for 4 people. How is it possible for a hotel to run out of towels? They weren’t even full.
Breakfast was a joke. Nothing like pictures in the profile.
Beds were comfortable, and the bedding was clean. Staff was friendly, even if unable to help with anything.
展开
酒店回复: Dear Guest, Thank you for sharing your feedback regarding your recent stay. We appreciate your comments about the comfort of the beds and the friendliness of our staff. We strive to maintain high standards, and your insights regarding cleanliness and amenities are noted. Your experience is important to us, and we will share your feedback with the appropriate team for future improvements. We hope you will consider giving us another chance to provide a better experience in the future.
At check in they say i have to $100 deposit. Never did that in any hotel I have stayed in. The room was not nice. I won't recommend or stay again
It was not up dated and smelled moldy the little fridge was over heating so had to turn off they charged me for a stay and I paid on line if I didn’t say anything they would have charged me double the sofa was so nasty you couldn’t sit on it the ceiling had water spots and they tried fixing and did not so good patch work
Location is great, only the inconvenient was, we found ants in the room, when I requested to change the room they give me a dirty room and I go back to front desk to requested for another room, which need more maintenance.
Disgusting
There was literally hair in the bedroom when I came in. Absolutely flipping disgusting
Located very close to the expanse of corn fields, quiet, clean rooms, everything is neat, the bathroom is also very clean. Friendly receptionist.
Big rooms
We stay here a lot. It is conveniently located. We like the nice big rooms.
Comfort and peace
Arriving late evening they booked us in quickly with no issue. We were tired and requests a room we could park in front of and the change our room to a unit in the front. The room included a refrigerator and microwave. The area was quite and safe.
Walked hallway after finishing where our room was, the air conditioner was very loud and noisy, stunk of cigarettes smoke, room smelled moldy, paint was peeling on the ceiling, there was water damage on the ceiling and wall. We left
Bathroom was clean air conditioning worked very well however the room was in overall poor condition; ceiling was stained and peeling paint on the ceiling, the bed sheets had cigarette Burns in them right in plain view on top, and there was no breakfast available except for watered down coffee. Probably won't stay at this property again and we have stayed at this location several times in the past.
Disgusting
This place was TERRIBLE. It was absolutely FILTHY. I can understand dated, but our room and bathroom were straight up GRIMY. Suspicious stain on a chair, bathroom floor gross, substance on the wall by the toilet paper holder. Mold in the bathroom near the ceiling, ceiling was broken in places. The shower curtain was nice, but dirty.
We only had 2 towels for 3 people, and when I asked for a 3rd—they didn’t have any. Anywhere. The room had a capacity for 4 people. How is it possible for a hotel to run out of towels? They weren’t even full.
Breakfast was a joke. Nothing like pictures in the profile.
Beds were comfortable, and the bedding was clean. Staff was friendly, even if unable to help with anything.