Check in was rough. 3 rooms and had to have the office change them 3 different times. Lobby and inside hall way smelt like a skunk, which was coming into our room
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酒店回复: Hello Linda,Thank you for sharing your feedback regarding your recent stay. We understand that the check-in process and the odor you encountered were not ideal. Our team appreciates your comments as we continuously strive to improve the guest experience. Your insights will be shared with management for consideration in our ongoing efforts to enhance our hotel environment and services. We hope you consider staying with us again in the future.
1.0分
商务出差
I stayed in room 110. I woke up itching from bite of bed bug. Bed bug was on my pillow.
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酒店回复: Hello Eugene,Thank you for taking the time to share your experience. We take reports of any pest-related issues seriously and have processes in place to ensure our rooms meet high cleanliness standards. Your feedback is valuable, and we will share it with our management team to ensure all concerns are addressed appropriately. We appreciate your input and hope you may consider visiting us again in the future.
4.0分
其他
Breakfast
The breakfast was lacking There was juice and fruit bars and apples I was disappointed,
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酒店回复: Hello Bruce,Thank you for sharing your thoughts on the breakfast offerings. We appreciate your feedback, as it helps us to continuously evaluate and enhance our menu options. We understand that breakfast is an important part of the guest experience and will ensure your comments are considered for future improvements. Thank you for choosing to stay with us, and we hope you will give us another chance in the future.
2.0分
商务出差
At check in they say i have to $100 deposit. Never did that in any hotel I have stayed in. The room was not nice. I won't recommend or stay again
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酒店回复: Hello Jean,Thank you for your feedback. Many hotels require a deposit for incidental charges, which can vary by location. We strive to provide a comfortable experience for all our guests, and we're sorry to hear that your expectations were not met regarding the room condition. Your comments will be noted as we continuously work to improve our services and facilities in order to enhance future stays for our guests.
1.0分
其他
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It was not up dated and smelled moldy the little fridge was over heating so had to turn off they charged me for a stay and I paid on line if I didn’t say anything they would have charged me double the sofa was so nasty you couldn’t sit on it the ceiling had water spots and they tried fixing and did not so good patch work
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酒店回复: Dear Guest,Thank you for sharing your feedback regarding your recent stay. We appreciate your comments as they help us understand areas where we can improve. It’s important for us to maintain high standards for our accommodations, and we will take your observations into account. We hope future guests have a more pleasant experience while staying with us, as we always strive for improvement in our services and facilities.
3.0分
家庭亲子
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Location is great, only the inconvenient was, we found ants in the room, when I requested to change the room they give me a dirty room and I go back to front desk to requested for another room, which need more maintenance.
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酒店回复: Hello Rita,Thank you for sharing your feedback about your recent stay. We're pleased to hear you enjoyed our prime location. Your comments regarding the cleanliness and maintenance of the rooms have been noted, and we will share them with our management team for consideration. We aim to provide a comfortable stay and appreciate your insights that help us improve. Thank you again for your review.
2.0分
其他
Disgusting
There was literally hair in the bedroom when I came in. Absolutely flipping disgusting
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酒店回复: Hello Eric,Thank you for sharing your feedback. We take cleanliness very seriously and will be addressing your comments with our team to ensure our standards are upheld. We appreciate you bringing this to our attention, and hope to provide a better experience in the future.
4.0分
商务出差
Located very close to the expanse of corn fields, quiet, clean rooms, everything is neat, the bathroom is also very clean. Friendly receptionist.
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酒店回复: Hello Yan Robby,Thank you for taking the time to share your positive experience! We’re thrilled to hear you enjoyed the quiet atmosphere and found our rooms to be clean and tidy. It's wonderful that our friendly receptionist made a lasting impression on you. We hope you had a great stay and look forward to welcoming you back in the future. Safe travels!
5.0分
其他
Big rooms
We stay here a lot. It is conveniently located. We like the nice big rooms.
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酒店回复: Hello Jim,Thank you for your feedback! We're glad to hear that you enjoy our convenient location and spacious rooms. We appreciate your loyalty and look forward to welcoming you back for another stay in the future. Your continued support means a lot to us!
5.0分
其他
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Comfort and peace
Arriving late evening they booked us in quickly with no issue. We were tired and requests a room we could park in front of and the change our room to a unit in the front. The room included a refrigerator and microwave. The area was quite and safe.
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酒店回复: Hello Robert, Thank you for your feedback regarding your recent stay. We're glad to hear that the check-in process was smooth and that you appreciated the amenities in your room. It's also great to know that you felt safe and found the area quiet. We value your insights and hope to welcome you back on your next visit for another pleasant stay in a location that suits your needs.
Check in was rough. 3 rooms and had to have the office change them 3 different times. Lobby and inside hall way smelt like a skunk, which was coming into our room
I stayed in room 110. I woke up itching from bite of bed bug. Bed bug was on my pillow.
Breakfast
The breakfast was lacking There was juice and fruit bars and apples I was disappointed,
At check in they say i have to $100 deposit. Never did that in any hotel I have stayed in. The room was not nice. I won't recommend or stay again
It was not up dated and smelled moldy the little fridge was over heating so had to turn off they charged me for a stay and I paid on line if I didn’t say anything they would have charged me double the sofa was so nasty you couldn’t sit on it the ceiling had water spots and they tried fixing and did not so good patch work
Location is great, only the inconvenient was, we found ants in the room, when I requested to change the room they give me a dirty room and I go back to front desk to requested for another room, which need more maintenance.
Disgusting
There was literally hair in the bedroom when I came in. Absolutely flipping disgusting
Located very close to the expanse of corn fields, quiet, clean rooms, everything is neat, the bathroom is also very clean. Friendly receptionist.
Big rooms
We stay here a lot. It is conveniently located. We like the nice big rooms.
Comfort and peace
Arriving late evening they booked us in quickly with no issue. We were tired and requests a room we could park in front of and the change our room to a unit in the front. The room included a refrigerator and microwave. The area was quite and safe.