酒店回复: Sehr geehrter Gast,Wir freuen uns, dass Sie sich die Zeit genommen haben, Ihre Erfahrungen mit dem Red Roof Inn Clyde zu teilen. Es freut uns sehr, dass Sie von der Aufmerksamkeit unseres Personals, insbesondere von Errol, beeindruckt waren. Wir freuen uns sehr, dass sein proaktiver Service Ihr Frühstückserlebnis bereichert hat.Ihre freundlichen Worte sind eine große Ermutigung für unser Team, und ich habe Ihr Feedback an alle anderen im Team weitergeleitet. Vielen Dank, dass Sie sich für Red Roof entschieden haben. Wir würden uns freuen, wenn Sie Ihre Erfahrung in Zukunft wiederholen würden.Mit freundlichen Grüßen,YnnaRed Roof ManagementRediResponse-Spezialistin
4.0分
家庭亲子
原文
翻译提供方：Google
交通方便，经济安静；我推荐它
3.0分
其他
原文
翻译提供方：Google
好的
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酒店回复: Dear Valued Guest, Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Clyde. Thank you for your brief feedback. We appreciate you taking the time to share your experience, even though it was simply "Ok." We strive for excellence in all aspects of our hotel and are always looking for ways to improve. If there is anything specific that we could have done better, please do not hesitate to let us know. We hope to have the opportunity to exceed your expectations in the future. At Red Roof we always try to provide all our guest with the best experience.Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you for leaving your review and we hope to see you again in the future.Sincerely,AnthonioRed Roof Management RediResponse Specialist
4.0分
情侣出游
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Great value, very quiet property!. Only complaint is that the beds lack any meaningful bed blanket, so we were feeling cold all night...just very thin bed coverings.
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酒店回复: Dear Valued Guest,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Clyde. We appreciate you highlighting the great value and quiet atmosphere of our property. I am, however, sorry that the bed did not meet your expectations. Thank you for sharing your experience with us. We would appreciate the opportunity to welcome you again at Red Roof and provide you with an improved experience during your future travels.Sincerely,ErikaRed Roof Management RediResponse Specialist
4.0分
其他
Comfortable stay
Staff was excellent, breakfast was average,parking area was safe.
Bathtub and bathrooms probably need to be updated.
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酒店回复: Dear Valued Guest,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Clyde. We're delighted to hear you found our staff to be excellent and appreciated the safe parking area. We acknowledge your comments regarding the breakfast and the need for bathroom updates.We hope to continue to provide great experiences for you. Thank you for choosing Red Roof. We hope to see you again soon.Sincerely,ReyRed Roof ManagementRediResponse Specialist
2.0分
家庭亲子
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Bathrooms need updating and locks on doors didn't work well. Had to change rooms because the door sensor didn't work. Tub looked like it hadn't been cleaned in years. Kept a towel on the tub floor for showers.
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酒店回复: We regret to hear about the issues you experienced with the bathroom, door locks, and cleanliness. Please accept our apologies for the inconvenience this caused. We are committed to ensuring all our rooms are properly maintained and cleaned. Your feedback is valuable and will be used to improve our services.
3.0分
其他
The staff was excellent! Very friendly and inviting.
Our room #107 is in need of a complete renovation.
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酒店回复: Dear Valued Guest,Thank you for taking the time to tell us about your experience at the Red Roof Inn Clyde. We're so glad you enjoyed the friendliness and welcoming nature of our staff. I'm sorry to hear that the room did not meet your expectations in terms of its condition.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area.Very truly yours,LeahRed Roof ManagementRediResponse Specialist
4.0分
家庭亲子
The room was nice, clean, lots of outlets. It was very noisy though. Trains going by, could hear showers and flushing toilets from other rooms
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酒店回复: Dear Valued Guest, Thank you for taking the time to share your experience at Red Roof Inn Clyde. We are glad you appreciated the cleanliness, ample outlets, and overall appeal of your room. However, we apologize for the noise disturbances you experienced. We are reviewing these aspects to ensure a better guest experience. Thank you for choosing Red Roof. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.Sincerely,ViktorRed Roof Management RediResponse Specialist
4.0分
其他
Staff is always great! Bath tub is scary tho lol… not dirty but the floor feels like it might fall in
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酒店回复: Dear Valued Guest,Thank you for taking the time to share your feedback about your experience at the Red Roof Inn Clyde. We're so glad you appreciate our amazing staff. I understand your concerns about the bathtub; it's not pleasant to feel uneasy while trying to relax. We want to ensure all our facilities meet high standards and provide a safe and enjoyable experience.We would love to continue to provide great experiences for you. We hope you'll give Red Roof the opportunity to provide you with an improved experience the next time your travel plans bring you our way.Sincerely,JMRed Roof Management RediResponse Specialist
虽然设施一般，但酒店职员非常有礼和友善，早餐算是不错，虽然种类不多。是一间不错的酒店。
细心的员工
我在美国很少见到如此细心的员工。Errol 一直在留意早餐，快速打扫卫生、擦拭桌子并补充食材。
交通方便，经济安静；我推荐它
好的
Great value, very quiet property!. Only complaint is that the beds lack any meaningful bed blanket, so we were feeling cold all night...just very thin bed coverings.
Comfortable stay
Staff was excellent, breakfast was average,parking area was safe.
Bathtub and bathrooms probably need to be updated.
Bathrooms need updating and locks on doors didn't work well. Had to change rooms because the door sensor didn't work. Tub looked like it hadn't been cleaned in years. Kept a towel on the tub floor for showers.
The staff was excellent! Very friendly and inviting.
Our room #107 is in need of a complete renovation.
The room was nice, clean, lots of outlets. It was very noisy though. Trains going by, could hear showers and flushing toilets from other rooms
Staff is always great! Bath tub is scary tho lol… not dirty but the floor feels like it might fall in