酒店回复: Sehr geehrter Gast,Wir freuen uns, dass Sie sich die Zeit genommen haben, Ihre Erfahrungen mit dem Red Roof Inn Clyde zu teilen. Es freut uns sehr, dass Sie von der Aufmerksamkeit unseres Personals, insbesondere von Errol, beeindruckt waren. Wir freuen uns sehr, dass sein proaktiver Service Ihr Frühstückserlebnis bereichert hat.Ihre freundlichen Worte sind eine große Ermutigung für unser Team, und ich habe Ihr Feedback an alle anderen im Team weitergeleitet. Vielen Dank, dass Sie sich für Red Roof entschieden haben. Wir würden uns freuen, wenn Sie Ihre Erfahrung in Zukunft wiederholen würden.Mit freundlichen Grüßen,YnnaRed Roof ManagementRediResponse-Spezialistin
4.0分
家庭亲子
原文
翻译提供方：Google
交通方便，经济安静；我推荐它
3.0分
其他
原文
翻译提供方：Google
好的
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酒店回复: Dear Valued Guest, Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Clyde. Thank you for your brief feedback. We appreciate you taking the time to share your experience, even though it was simply "Ok." We strive for excellence in all aspects of our hotel and are always looking for ways to improve. If there is anything specific that we could have done better, please do not hesitate to let us know. We hope to have the opportunity to exceed your expectations in the future. At Red Roof we always try to provide all our guest with the best experience.Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you for leaving your review and we hope to see you again in the future.Sincerely,AnthonioRed Roof Management RediResponse Specialist
4.0分
其他
Staff is always great! Bath tub is scary tho lol… not dirty but the floor feels like it might fall in
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酒店回复: Dear Valued Guest,Thank you for taking the time to share your feedback about your experience at the Red Roof Inn Clyde. We're so glad you appreciate our amazing staff. I understand your concerns about the bathtub; it's not pleasant to feel uneasy while trying to relax. We want to ensure all our facilities meet high standards and provide a safe and enjoyable experience.We would love to continue to provide great experiences for you. We hope you'll give Red Roof the opportunity to provide you with an improved experience the next time your travel plans bring you our way.Sincerely,JMRed Roof Management RediResponse Specialist
3.0分
其他
The staff was great, the room was outdated, the tub and shower were old and appeared dirty or stained because of that.
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酒店回复: Dear Hotel Guest,Thank you for taking the time to share your feedback about your experience at the Red Roof Inn Clyde. We appreciate your feedback. It's wonderful to hear that you found our staff to be great. I am sorry to hear that the room's condition, particularly the tub and shower, did not meet your expectations due to their outdated appearance. We are constantly working to improve our guest experience. Red Roof is committed to earning your trust through our demonstrated capacity to mitigate comparable issues moving forward. I understand your concerns and want to assure you of our commitment to providing exceptional service to all customers. We would appreciate the chance to show you our high-quality service standards on your next visit.Sincerely,JMRed Roof Management RediResponse Specialist
5.0分
其他
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We had my son's 12th birthday at the hotel so he could swim with his friends. The front desk never complained about them being kids (loud) they offered milk with thier cookies! We will def be doing it again!
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酒店回复: Dear Valued Guest,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Clyde. It’s wonderful to hear that your son's 12th birthday celebration at our location was a success! Knowing that you appreciated our staff's service is really awesome. We can't wait to welcome you back.We hope to continue to provide great experiences for you. Thank you again for sharing your experience with us at Red Roof. We would love to see you again, should your travels bring you back to our area.Sincerely,DevineRed Roof ManagementRediResponse Specialist
1.0分
家庭亲子
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was in room 315 and the headboard on the bed fell off. was going to be moved to a different room but then was told that there was already a reservation for that room and that was the last room they had available. so i was told there would be no charge for the room it would be free if we just stayed in the room and was still charged for the room. messaged the hotel and never receive a response.
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酒店回复: Dear Esteemed Guest,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Clyde. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience, resulting your 2/10 score. You indicated that you were unsatisfied with being charged fr the room. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,ChirellRed Roof ManagementRediResponse Specialist
1.0分
其他
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Lazy cleaners and the room wasn't even clean
The workers at the desk were nice but when we checked out the room cleaners told the front desk the room was a mess which is crazy considering the room was clean and all that was there was a box of pizza that was empty and needed thrown out a trashcan full and some wet towels which is the cleaners job and very clearly they expect those of us that stay to do THEIR job that we very clearly don't get paid to do especially considering WERE THE ONES THAT PAY FOR THE ROOM WHICH MEANS WE PAY TO GET THE ROOM CLEANED. Just crazy
4.0分
其他
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We had 1 overnight stay on Aug 16, 2025 on the 1st floor. Around 11:30p there was an issue with a really bad water leak. The desk staff Earl, notified us that water was in our room. He was wonderful in helping. This morning during breakfast he was doing everything by himself. He needs a raise! He is a very hard worker.
虽然设施一般，但酒店职员非常有礼和友善，早餐算是不错，虽然种类不多。是一间不错的酒店。
细心的员工
我在美国很少见到如此细心的员工。Errol 一直在留意早餐，快速打扫卫生、擦拭桌子并补充食材。
交通方便，经济安静；我推荐它
好的
Staff is always great! Bath tub is scary tho lol… not dirty but the floor feels like it might fall in
The staff was great, the room was outdated, the tub and shower were old and appeared dirty or stained because of that.
We had my son's 12th birthday at the hotel so he could swim with his friends. The front desk never complained about them being kids (loud) they offered milk with thier cookies! We will def be doing it again!
was in room 315 and the headboard on the bed fell off. was going to be moved to a different room but then was told that there was already a reservation for that room and that was the last room they had available. so i was told there would be no charge for the room it would be free if we just stayed in the room and was still charged for the room. messaged the hotel and never receive a response.
Lazy cleaners and the room wasn't even clean
The workers at the desk were nice but when we checked out the room cleaners told the front desk the room was a mess which is crazy considering the room was clean and all that was there was a box of pizza that was empty and needed thrown out a trashcan full and some wet towels which is the cleaners job and very clearly they expect those of us that stay to do THEIR job that we very clearly don't get paid to do especially considering WERE THE ONES THAT PAY FOR THE ROOM WHICH MEANS WE PAY TO GET THE ROOM CLEANED. Just crazy
We had 1 overnight stay on Aug 16, 2025 on the 1st floor. Around 11:30p there was an issue with a really bad water leak. The desk staff Earl, notified us that water was in our room. He was wonderful in helping. This morning during breakfast he was doing everything by himself. He needs a raise! He is a very hard worker.