We arrived Thurs late afternoon. We decided to take showers Sat. night and the shower head didnt work. We tried to call the front desk but there was no option for it on the phone. I tried pressig 0 and got the message "invalid." The sink backed up.The toilet was below standard size. The heater blew hot air across my bed as it was butted up against the bed and there was no way to control the air flow. I had to build a two layer wall of pillows next to me to stop the air from rustling the pillow cases and blowing on me. The usb outlets were loose and the list goes on. The staff was very nice but not especially
knowlegable. We have stayed in three different hotels in Norwalk while visiting our son and his family and this room was way below par. The place needs a serious makeover including staff training and I would not recommended it to anyone. I rarely write negative reviews, I just move on. However this experience was just awful. They did take something off our bill for the inconvenience which I think was fair
3.0分
商务出差
Room was adequate
Room was by the elevator so it was noisy. Room was ADA so not ideal. Prefer another room location and bathroom. Overall it was okay
5.0分
其他
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I stay here often. It only adds 5 minutes to the trip between Boston and DC, makes a convenient stopping place, and is always clean comfortably, and has friendly employees. The price, in general, is good, though has some variability and it's worth the slightly higher amounts when it goes up for the consistency.
5.0分
商务出差
Enjoyed our stay!
Clean room, nice hotel, good breakfast and helpful staff! Recommend for business or pleasure. Good location close to highway and parkways.
5.0分
商务出差
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This hotel is absolutely incredible top to bottom! Amazing staff, excellent property, spotlessly clean, and the room was incredible. Very comfortable bed, all the amenities were top quality and the bathroom and shower were beautiful as was the rest of the hotel and grounds. It had an amazing outdoor patio area with a cozy fire pit. Very welcoming, and the area is beautiful, tons of top notch dining and shopping options, all very close, lots of which are an easy walking distance. On top of all this the price was incredible, it's easily a $200+ a night hotel, for much less. I will be staying here every time im in the area, if i could rate it more than 5 stars I would.
3.0分
情侣出游
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We will not stay here any longer.....the whole place needs to be updated ( inside & outside) PLUS to make SURE that when we come back to the hotel after a busy & enjoyable day...that there are TOWELS available .....we came back with no towels...nothing.... the girl on the front desk was supposed to bring them to us (She said she would) well that never happened...my husband had to go downstairs to pick up them... ALSO the cleaning people left their plastic cups with whatever was in it -on the bathroom counter.....no refilling of the products to shower .....AC was sooo looud that we had to shut it off......this place is nasty....there are tons of other hotels to stay at that are so beautiful & CHEAPER!!!!
瑜伽垫有点儿脏，电视只有一个频道，电话不管用， 除此之外其他的都挺好。 很安静，还能自己在房间里面健身，健身日历非常好。冰箱，咖啡机，熨斗，熨衣板，wifi都有。 下次还会来住！！！
我非常喜欢住在这家酒店。预订房间非常方便。房间很新，设施齐全，设计简洁，配有一句鼓舞人心的标语：“Dream Big（梦想远大）”。浴室里洗发水、护发素和沐浴露都是瓶装的。每次来我都没有遇到过不好的体验。将来我还会继续选择这里。
空调轰鸣好像发动机 根本没法入睡 不会再选择
这是一家非常好的三星级酒店，设施一流。
We arrived Thurs late afternoon. We decided to take showers Sat. night and the shower head didnt work. We tried to call the front desk but there was no option for it on the phone. I tried pressig 0 and got the message "invalid." The sink backed up.The toilet was below standard size. The heater blew hot air across my bed as it was butted up against the bed and there was no way to control the air flow. I had to build a two layer wall of pillows next to me to stop the air from rustling the pillow cases and blowing on me. The usb outlets were loose and the list goes on. The staff was very nice but not especially
knowlegable. We have stayed in three different hotels in Norwalk while visiting our son and his family and this room was way below par. The place needs a serious makeover including staff training and I would not recommended it to anyone. I rarely write negative reviews, I just move on. However this experience was just awful. They did take something off our bill for the inconvenience which I think was fair
Room was adequate
Room was by the elevator so it was noisy. Room was ADA so not ideal. Prefer another room location and bathroom. Overall it was okay
I stay here often. It only adds 5 minutes to the trip between Boston and DC, makes a convenient stopping place, and is always clean comfortably, and has friendly employees. The price, in general, is good, though has some variability and it's worth the slightly higher amounts when it goes up for the consistency.
Enjoyed our stay!
Clean room, nice hotel, good breakfast and helpful staff! Recommend for business or pleasure. Good location close to highway and parkways.
This hotel is absolutely incredible top to bottom! Amazing staff, excellent property, spotlessly clean, and the room was incredible. Very comfortable bed, all the amenities were top quality and the bathroom and shower were beautiful as was the rest of the hotel and grounds. It had an amazing outdoor patio area with a cozy fire pit. Very welcoming, and the area is beautiful, tons of top notch dining and shopping options, all very close, lots of which are an easy walking distance. On top of all this the price was incredible, it's easily a $200+ a night hotel, for much less. I will be staying here every time im in the area, if i could rate it more than 5 stars I would.
We will not stay here any longer.....the whole place needs to be updated ( inside & outside) PLUS to make SURE that when we come back to the hotel after a busy & enjoyable day...that there are TOWELS available .....we came back with no towels...nothing.... the girl on the front desk was supposed to bring them to us (She said she would) well that never happened...my husband had to go downstairs to pick up them... ALSO the cleaning people left their plastic cups with whatever was in it -on the bathroom counter.....no refilling of the products to shower .....AC was sooo looud that we had to shut it off......this place is nasty....there are tons of other hotels to stay at that are so beautiful & CHEAPER!!!!