I didn't like the fact that the room was hot and was told that it was because it was hot outside. After hours the room still didn't cool down
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酒店回复: Dear guest Lisa,“Thank you for sharing your experience. Please accept our sincere apologies, as we are currently remodeling the property to update all rooms. We will do our best to serve you better in the future. We hope you visit us again and give us another chance to serve you.”
2.0分
其他
Won't ever stay here again. Loud people in the middle of the night, not well made bed, air conditioner worked.
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酒店回复: Thank you for sharing your feedback. We're very sorry to hear about your experience and that your stay did not meet expectations.We understand how important a quiet and comfortable environment is, and we apologize for the disturbance and the issues with the bed. Your comments have been shared with our team so we can address these matters and make improvements.We're glad to know the air conditioner worked properly, and we hope you’ll consider giving us another chance in the future to provide you with a better stay.
1.0分
其他
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The whole experience was absolutely terrible. When walking into the hotel room, it is hotter then hell, you have to turn the AC on and it took nearly the entire stay before it would get cool. It was dusty and uncomfortable. The property loses my booking that I booked in advance and the $25 for the security deposit they never refunded. It was the worst hotel I have ever stayed in and I have stayed in a lot of them. The stairs were unsafe as they were falling apart. There is nothing good I can say about this place. If I could have put no stars I would have. I checked out early and stayed with relatives because it was so uncomfortable. The power even goes out during a storm making it worse. I would only recommend this place to my worst enemy. Do not stay here unless you want to sit in a room that is nothing but a sweat box and be guaranteed a bad experience. I would shut this place down and/or fire the management.
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酒店回复: We're very sorry to hear that your stay was so disappointing, and we sincerely apologize for the multiple issues you experienced. Your experience is not the standard we aim to provide, and it’s clear we fell short during your visit. We are currently reviewing what went wrong in this situation.We genuinely regret that your stay left such a negative impression, and while we understand your frustration, we hope you’ll give us another opportunity in the future to show the improvements we’re working toward.
2.0分
其他
Very old Hotel. Bedsheets and pillow stinks towels were old. Front door latch was broken.
What is see in the pictures and what I
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酒店回复: Thank you for sharing your feedback. We’re truly sorry to hear that your experience did not meet expectations. What you described regarding the linens, towels, and room condition is certainly not the standard we strive to uphold, and we sincerely apologize for the inconvenience.Our goal is always to provide a clean, comfortable, and welcoming environment, and we regret that we fell short during your stay.
5.0分
情侣出游
The staff was friendly and rooms were clean and neat highly recommended
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酒店回复: Thank you for your kind words and recommendation! We’re delighted to hear you enjoyed your stay and appreciated our friendly staff and clean rooms. Your feedback means a lot to us, and we look forward to welcoming you back again soon.
2.0分
家庭亲子
Location was convenient. AC worked and good hot water&pressure. Stained bedding, towels, & sheets. Overall, property was outdated and run down.
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酒店回复: We're glad to hear that the AC and hot water pressure met your expectations. However, we sincerely apologize for the condition of the bedding and towels, as well as the overall appearance of the property. Your comments have been shared with our housekeeping and maintenance teams so we can make the necessary improvements. We appreciate you bringing these concerns to our attention and hope to have the opportunity to provide a better experience in the future.
1.0分
其他
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Terrible stay
Walking in the door locked as if it had been kicked in a few nights previously because there were shoe prints against the door and the bottom of it was open so we had to shove a towel in between the door and wall there was no lid on the toilet the shower water did not get hot barely got luke warm we asked to an extra blanket and the front desk said they had no access to any and the cherry on top was when we turned the ac on and it smelled like staright mildew
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酒店回复: We are very sorry to hear about the condition of your room and the discomfort you experienced during your stay. What you described is far below our standards, and we truly regret that we did not provide the quality and comfort our guests deserve. We understand your frustration and apologize for the inconvenience. We hope you’ll consider giving us another chance in the future to provide a much better experience.
一切都很棒
这个地方和图片上完全不符，太吵了。因为有人不断进出，加上其他房间的噪音，我根本睡不着。房间里还有一股霉味，我工作了一天已经筋疲力尽，所以就将就住了。我当时很恼火，也严重睡眠不足。我觉得这家酒店不值得入住。
这个地方吧，嗯，我觉得还可以。就是人有点多，而且感觉到处都是人，所以环境不是特别好。
I didn't like the fact that the room was hot and was told that it was because it was hot outside. After hours the room still didn't cool down
Won't ever stay here again. Loud people in the middle of the night, not well made bed, air conditioner worked.
The whole experience was absolutely terrible. When walking into the hotel room, it is hotter then hell, you have to turn the AC on and it took nearly the entire stay before it would get cool. It was dusty and uncomfortable. The property loses my booking that I booked in advance and the $25 for the security deposit they never refunded. It was the worst hotel I have ever stayed in and I have stayed in a lot of them. The stairs were unsafe as they were falling apart. There is nothing good I can say about this place. If I could have put no stars I would have. I checked out early and stayed with relatives because it was so uncomfortable. The power even goes out during a storm making it worse. I would only recommend this place to my worst enemy. Do not stay here unless you want to sit in a room that is nothing but a sweat box and be guaranteed a bad experience. I would shut this place down and/or fire the management.
Very old Hotel. Bedsheets and pillow stinks towels were old. Front door latch was broken.
What is see in the pictures and what I
The staff was friendly and rooms were clean and neat highly recommended
Location was convenient. AC worked and good hot water&pressure. Stained bedding, towels, & sheets. Overall, property was outdated and run down.
Terrible stay
Walking in the door locked as if it had been kicked in a few nights previously because there were shoe prints against the door and the bottom of it was open so we had to shove a towel in between the door and wall there was no lid on the toilet the shower water did not get hot barely got luke warm we asked to an extra blanket and the front desk said they had no access to any and the cherry on top was when we turned the ac on and it smelled like staright mildew