酒店回复: Hi Conny,Thank you for your feedback. We hope to welcome you back to our hotel very soon!
4.0分
家庭亲子
Breakfast the hot part was slow. Waited around for our breakfast to be cooked and gave up. It’s like they were ready the the amount if people
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酒店回复: Hello Karen,Thank you for your feedback. We're sorry to hear about the delay with the hot breakfast and understand how frustrating that can be. We appreciate you bringing this to our attention and will use it to improve our service during busy times. We hope to serve you better on your next visit.Sincerely,General Manager
5.0分
情侣出游
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The room was very clean and quiet for the 2 nights we were there.
Front desk staff were very polite and experienced. Our parking spot was always close to the entrance.
We had the king size bed suite and it was huge and very comfortable!
Will definitely stay here again and again!
Thank you!
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酒店回复: Hello Joseph,Your rating helps us to know we are on the right track! Thank you for sharing your experience with us, and we hope to see you again soon.Sincerely,General Manager
5.0分
家庭亲子
Enjoyed our stay.
Breakfast good, lots of selection.
Staff were lovely, I locked myself out twice and they were very patient with me😊
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酒店回复: Dear Heather,Thank you for your lovely review! We're so glad you enjoyed your stay and appreciated the breakfast selection. Our team is always happy to help—no worries at all about getting locked out! We hope to see you again soon.Sincerely,General Manager
5.0分
商务出差
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It’s my favourite hotel to stay in when I visit Lac La Biche. Sherilyn and staff are always accommodating and the hotel is clean and beds are comfortable. What more can you ask!!
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酒店回复: Dear Vaugh,Thank you so much for your kind words! We're thrilled to hear that we are your favourite place to stay in Lac La Biche. We are pleased to know that our efforts made a positive impact on your stay. We truly appreciate your continued support and look forward to welcoming you back soon!Sincerely,General Manager
5.0分
情侣出游
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Me and my bf got the suite with the jacuzzi. Service was great all the staff was very attentive and friendly. The breakfast was good only things I would slightly would have wished for was after breakfast was done coffee creamer was still available not just powdered coffee enhancer, and stronger coffee. Hot tub downstairs was also very relaxing.
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酒店回复: Dear Vienna,Thank you for your kind words! We're thrilled to hear that you and your boyfriend enjoyed the suite with the jacuzzi and that our team made you feel well taken care of. It’s also great to know you were able to relax and unwind in the hot tub downstairs.We appreciate your feedback about the coffee and creamer — we’ll definitely keep that in mind as we continue to improve our breakfast offerings. We hope to welcome you back again soon for another relaxing stay!Sincerely,General Manager
5.0分
其他
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The Lac La Biche Canalta is a very nice property. Our room was clean, spacious, had good amenities, and comfortable. The AC/heating is very good, allowing for adjustments and the system responded quickly. The staff were very friendly and the continental breakfast area was clean, food was good (same as most continentals) and the lobby very welcoming. We will stay here again!
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酒店回复: Dear Stephen,Thank you so much for your kind and detailed review! We're thrilled to hear that you enjoyed your stay with us. It's great to know that you found the room clean, comfortable, and well-equipped, and that our AC/heating system met your needs. We're also glad our team made you feel welcome and that you had a positive experience with our breakfast and lobby area. We truly appreciate your support and look forward to welcoming you back again soon!Sincerely,General Manager
4.0分
家庭亲子
The staff were incredible! The main entrance needed some attention along with the elevator but overall, very lovely space and would stay again.
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酒店回复: Hello Stefanie,Thank you for your kind words! We are happy to hear that our staff made such a great impression on you. We appreciate your feedback regarding the main entrance and elevator. Your feedback is helpful during busy weekends like this one, and we’ll be sure to share it with our team for improvements. We're glad you enjoyed the space overall, and we’d be happy to welcome you back anytime!Sincerely,General Manager
5.0分
商务出差
Clean spacious rooms with comfortable beds. Great staff & a decent hot breakfast.
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酒店回复: Hello Tracy, Thank you so much for your kind words and for continuing to stay with us!We're glad to hear you enjoyed the clean, spacious rooms, comfy beds, and our hot breakfast. It's always a pleasure to welcome you back, and we truly appreciate your loyalty. Looking forward to seeing you again soon!Sincerely,General Manager
5.0分
情侣出游
Great service, breakfast was hot. Room was specious and comfortable bed.
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酒店回复: Dear Kim,Thank you for your kind feedback! We're glad to hear you enjoyed the hot breakfast and found the room spacious and the bed comfortable. We hope to welcome you back again soon!Sincerely,General Manager
好的
Breakfast the hot part was slow. Waited around for our breakfast to be cooked and gave up. It’s like they were ready the the amount if people
The room was very clean and quiet for the 2 nights we were there.
Front desk staff were very polite and experienced. Our parking spot was always close to the entrance.
We had the king size bed suite and it was huge and very comfortable!
Will definitely stay here again and again!
Thank you!
Enjoyed our stay.
Breakfast good, lots of selection.
Staff were lovely, I locked myself out twice and they were very patient with me😊
It’s my favourite hotel to stay in when I visit Lac La Biche. Sherilyn and staff are always accommodating and the hotel is clean and beds are comfortable. What more can you ask!!
Me and my bf got the suite with the jacuzzi. Service was great all the staff was very attentive and friendly. The breakfast was good only things I would slightly would have wished for was after breakfast was done coffee creamer was still available not just powdered coffee enhancer, and stronger coffee. Hot tub downstairs was also very relaxing.
The Lac La Biche Canalta is a very nice property. Our room was clean, spacious, had good amenities, and comfortable. The AC/heating is very good, allowing for adjustments and the system responded quickly. The staff were very friendly and the continental breakfast area was clean, food was good (same as most continentals) and the lobby very welcoming. We will stay here again!
The staff were incredible! The main entrance needed some attention along with the elevator but overall, very lovely space and would stay again.
Clean spacious rooms with comfortable beds. Great staff & a decent hot breakfast.
Great service, breakfast was hot. Room was specious and comfortable bed.