The staff is very friendly and accommodating. The gentleman that checked us in was very professional, knowledgable and welcoming. The room was spacious and clean. It waa more like a studio apt, definitely a great deal for the price. The breakfast exceeded our expectations with myltiple hot and cold options. Will definitely recommend to anyone staying in the Vandalia, IL area.
5.0分
家庭亲子
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I just want to leave a HUGE SHOUT OUT to the owner or ever was working on September 26th, 2025 bc they were execeptional and truly made us feel like we were friends or family. We were traveling over night bc my husbands father was in the ICU and he offered us 2 queen beds instead of just the king that we had reserved! Thank you so much for your hospitality.
4.0分
情侣出游
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Breakfast was good with many options room was clean but had a heavy smell of smoke which made it difficult.staff was great. The handicap room we had was not very user friendly. The shower stool had no back, there was no hand held shower sprayer which handicap people need. Invest $100 and it would have been much nicer.
4.0分
情侣出游
Clean room. Slept soundly. Ice machine in its own room (requiring a key to open) was a little strange, Overall, good experience
3.0分
其他
The outside door did not seal. I requested a smokefree room and my room had been smoked in before which cause asthma to flare up
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酒店回复: Dear Nikkita,Thank you for sharing your feedback. We’re truly sorry to hear about the door issue and the smoke odor in your room, especially knowing it affected your health. Please know we take this seriously—our team is addressing the sealing and ensuring our non-smoking policy is strictly followed. We hope you’ll give us another chance to provide a better experience in the future
4.0分
其他
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Better on the inside
The outside looks a little sketchy and run down and the lobby breakfast area doesn’t really scream “clean,” but the interior of the room was nice, it was quiet, and for the price it was a great overnight stay.
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酒店回复: Dear Heather,Thank you for your honest feedback. We’re glad you enjoyed the comfort and quiet of your room and found value in your stay. We appreciate your comments about the exterior and lobby area, and we’ll use them to help improve our guest experience.Best regards,Americas Best Value Inn
2.0分
家庭亲子
very basic, only 1 trash can, only 1 bar of soap, shallow bathtub
4.0分
其他
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Clean room with basic essentials. Breakfast was enough to grab a bite of oatmeal, cereal, fruit, juice or coffee and heat on your way.
Service was fast and friendly. I'd recommend staying here. Cleanliness was good, bed comfortable
3.0分
其他
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It’s a hotel
This place was adequate for my one night stay over on the way to somewhere else. The room was clean and the plumbing worked. Breakfast is nothing to write home about. No place nearby that I wanted to eat and no real grocery store in town, but there are some options in the downtown area. I was expecting better given the traveler rating that this place had. I would read it a five out of 10.
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酒店回复: Dear Stefan,Thank you for your feedback. We’re glad you found the room clean and the stay adequate. We’re sorry to hear we didn’t fully meet your expectations and appreciate your comments as we work to improve both our offerings and guest experience.Best regards,Best Value Inn
3.0分
其他
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I mean it’s Okay
I mean for the price it was decent. Towel should have been cleaner but the room was more than fine. If the outside was better I could have scored a little bit higher.
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酒店回复: Dear James,Thank you for your feedback. We're glad you found the room comfortable and a good value. We appreciate your comments about the towels and exterior—we’ll work on improving those areas. Hope to welcome you again soon.Best regards,Best Value Inn
The staff is very friendly and accommodating. The gentleman that checked us in was very professional, knowledgable and welcoming. The room was spacious and clean. It waa more like a studio apt, definitely a great deal for the price. The breakfast exceeded our expectations with myltiple hot and cold options. Will definitely recommend to anyone staying in the Vandalia, IL area.
I just want to leave a HUGE SHOUT OUT to the owner or ever was working on September 26th, 2025 bc they were execeptional and truly made us feel like we were friends or family. We were traveling over night bc my husbands father was in the ICU and he offered us 2 queen beds instead of just the king that we had reserved! Thank you so much for your hospitality.
Breakfast was good with many options room was clean but had a heavy smell of smoke which made it difficult.staff was great. The handicap room we had was not very user friendly. The shower stool had no back, there was no hand held shower sprayer which handicap people need. Invest $100 and it would have been much nicer.
Clean room. Slept soundly. Ice machine in its own room (requiring a key to open) was a little strange, Overall, good experience
The outside door did not seal. I requested a smokefree room and my room had been smoked in before which cause asthma to flare up
Better on the inside
The outside looks a little sketchy and run down and the lobby breakfast area doesn’t really scream “clean,” but the interior of the room was nice, it was quiet, and for the price it was a great overnight stay.
very basic, only 1 trash can, only 1 bar of soap, shallow bathtub
Clean room with basic essentials. Breakfast was enough to grab a bite of oatmeal, cereal, fruit, juice or coffee and heat on your way.
Service was fast and friendly. I'd recommend staying here. Cleanliness was good, bed comfortable
It’s a hotel
This place was adequate for my one night stay over on the way to somewhere else. The room was clean and the plumbing worked. Breakfast is nothing to write home about. No place nearby that I wanted to eat and no real grocery store in town, but there are some options in the downtown area. I was expecting better given the traveler rating that this place had. I would read it a five out of 10.
I mean it’s Okay
I mean for the price it was decent. Towel should have been cleaner but the room was more than fine. If the outside was better I could have scored a little bit higher.