It seemed at first a good hotel, before I took a shower and the pressure was weak or put on the air conditioner which leaked on the clothes I had put under it to dry. But these happened to be minor issues compared to what happened next.
I rented the hotel's car Fiat Panda and lost the car keys. The manager asked me to pay €300 without providing any written document of the service provider with the new keys' price or of the car insurance's coverage. When I asked to know how he had calculated this amount, he threatened me with the police if I wouldn't pay and said that he regretted that he hadn't asked of me a €500 caution before giving me the car! He didn't even know that €300 was the maximum excess I was liable for under my rental contract: the receptionist and I found it! I paid the €300, but still find outrageous to ask a caution of €500 when the maximum excess is €300. This only means that the hotel wants to have access to a greater amount than provided for in the rental contract, so that in case of a disagreement with a customer it would be able to force this customer to pay. I find such an attitude despicable and uncivilized.
So, if you go to this place and, moreover, use the hotel's car rental service (€45/day), that's what may well happen to you: to be forced to pay more than you think you owe, on a manager's whim.
5.0分
情侣出游
Nice and clean.friendly staff
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酒店回复: Thank you very much for sharing your opinion!! We are glad that you have enjoyed your overall stay ! We are taking your remarks into consideration in order to improve ourselves. Hope to have you back in the future
酒店很棒，地理位置优越。
环境非常安静祥和，员工友善，房间干净整洁。我们一定会再次入住。
这家酒店真的超出了我们的预期！地理位置优越，步行即可到达镇中心和海滩。房间干净整洁，床很舒服，浴室也很漂亮。酒店于2022年重新装修，效果一目了然。早餐虽然简单，但很棒！工作人员乐于助人，非常友好。我们一定会再来的！
科斯岛一家美丽的酒店。员工热情友好。房间宽敞干净，配备各种舒适设施。床垫和枕头非常舒适。淋浴间宽敞。家具全新。美味的国际早餐，精心烹制，甜咸口味俱全。酒店地处中心地带，环境安静，步行几分钟即可到达海滨。海滩在酒店右侧，科斯岛的历史中心在酒店左侧。我还能说什么呢？我们一定会再次光临。:)
You may need pay more than you think you owe
It seemed at first a good hotel, before I took a shower and the pressure was weak or put on the air conditioner which leaked on the clothes I had put under it to dry. But these happened to be minor issues compared to what happened next.
I rented the hotel's car Fiat Panda and lost the car keys. The manager asked me to pay €300 without providing any written document of the service provider with the new keys' price or of the car insurance's coverage. When I asked to know how he had calculated this amount, he threatened me with the police if I wouldn't pay and said that he regretted that he hadn't asked of me a €500 caution before giving me the car! He didn't even know that €300 was the maximum excess I was liable for under my rental contract: the receptionist and I found it! I paid the €300, but still find outrageous to ask a caution of €500 when the maximum excess is €300. This only means that the hotel wants to have access to a greater amount than provided for in the rental contract, so that in case of a disagreement with a customer it would be able to force this customer to pay. I find such an attitude despicable and uncivilized.
So, if you go to this place and, moreover, use the hotel's car rental service (€45/day), that's what may well happen to you: to be forced to pay more than you think you owe, on a manager's whim.
Nice and clean.friendly staff