酒店回复: Hi Deicy, We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly. Natalie #Team6
I accidentally left my key in my room once, and when i went to request a new one, manager/owner was annoyed and asked me if i had $5. The keys always deactivated so easily and once again, owner would get annoyed when i would ask to have it reactivated. Even told me "youre the only one who complains about the keys, no one else has this problem". Very much attitude all around.
Stayed there for 2 weeks and not ONCE did my room ever get cleaned. Had to swipe a roll of toilet paper off one of the carts. Thankfully i had my own towels.....
1.0分
其他
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Very disappointing stay. The hotel was extremely noisy, with young guests partying all night and no staff intervention.
The cleanliness was really poor – the sheets were stained and yellowed, the floor was very dirty, and there were only two towels provided for a room of four people.
On the positive side, there is a restaurant next door that is very good and worth trying.
Overall, I do not recommend this hotel.
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酒店回复: Hi Justine,Thank you for taking the time to share your feedback. We’re truly sorry to hear about the issues you experienced during your stay. Your comments regarding noise, cleanliness, and room amenities are very concerning, and we sincerely apologize for not meeting your expectations. Please know that we take your concerns seriously and will address them with our team to ensure improvements are made. Jeremy Ward #Team6
3.0分
家庭亲子
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The price was fair. However it soon became obvious why( room #123): The shower head was literally dangling. The flooring at the foot of the shower as soon as you walked out had rotted & was covering a hole only by the vinyl laminate. Also for a "non smoking room" I could swearJoe Camel had been there😉 It wasnt anything devastating or traumatizing but definitely details tge property iwner should address.
房间的电视不见了。
水龙头只有热水，没有冷水。
毯子不够。
价格合理，大部分条件都很好，我唯一的抱怨是地板不是很干净，我特意花钱买的迷你冰箱坏了，但因为住的时间很短，我最终没有使用冰箱，所以这不是什么大问题。我更关心地板是否清洁干净，因为我 7 岁的孩子带了玩具来玩。总体来说还不错。
我喜欢这次住宿，但我唯一不喜欢的是，我要求一间无烟房，他们给了我一间闻起来很像香烟的房间。
他们把我安排在汽车旅馆后面的吸烟室，我预订了一间无烟房，我认为在室内吸烟是违法的，我不得不睡在车里，房间很脏，窗帘上有难闻的烟头烧焦味，空调可以工作，但房间里的烟头味更重，椅子坏了，灯也不亮。太糟糕了，我早上 6 点起床，想在 6 点半退房，但是没有钥匙箱可以交，所以我按了大厅的门铃，没人接，所以我给汽车旅馆打电话，结果被告知我直到上午 11 点才能退房，他们说我必须等一下，我告诉他们我想离开这家汽车旅馆，不想再付一天的房费，我问他们我是否可以把卡从他们大厅的门里塞进去，他说好的，我拍了张照片，我最好不要再在这个糟糕的汽车旅馆多付一天的房费 6
毛巾不够，游泳池坏了，电视遥控器很难用，淋浴也不太好，但是离所有地方都很近，价格也实惠，所以，
这个地方简直就是垃圾场。无烟房里有股香烟味。浴室和毛巾很脏，床单上沾满污渍，很粗糙。服务很差。
好的
I accidentally left my key in my room once, and when i went to request a new one, manager/owner was annoyed and asked me if i had $5. The keys always deactivated so easily and once again, owner would get annoyed when i would ask to have it reactivated. Even told me "youre the only one who complains about the keys, no one else has this problem". Very much attitude all around.
Stayed there for 2 weeks and not ONCE did my room ever get cleaned. Had to swipe a roll of toilet paper off one of the carts. Thankfully i had my own towels.....
Very disappointing stay. The hotel was extremely noisy, with young guests partying all night and no staff intervention.
The cleanliness was really poor – the sheets were stained and yellowed, the floor was very dirty, and there were only two towels provided for a room of four people.
On the positive side, there is a restaurant next door that is very good and worth trying.
Overall, I do not recommend this hotel.
The price was fair. However it soon became obvious why( room #123): The shower head was literally dangling. The flooring at the foot of the shower as soon as you walked out had rotted & was covering a hole only by the vinyl laminate. Also for a "non smoking room" I could swearJoe Camel had been there😉 It wasnt anything devastating or traumatizing but definitely details tge property iwner should address.