酒店回复: Thank you for your feedback. We’re sorry to hear that your stay didn’t meet your expectations. When you reported the gecko and door knob issue, our team responded right away and offered to move you to another room, which you chose to decline. We also provided a 50% parking discount as a courtesy for the inconvenience.Fresh towels were delivered upon request, and we apologize if there was any delay. Our management team also attempted to follow up, and we regret if there was any missed connection.We appreciate your past stays with us and will use your comments to improve. We hope to have the chance to provide you with a better experience in the future.
We got there and it was like a *******. The room was dirty and gross. There was stains and hair in beds. We ended up leaving and not staying. It was not as depicted. Definitely not where I would even recommend to anyone.
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酒店回复: Thank you for taking the time to share your experience. We’re sorry to hear that the room did not meet your expectations.Our team inspected the room immediately after receiving your comments and did not find any issues consistent with your report. We also have not received similar feedback from other guests. However, we understand that comfort and cleanliness are personal expectations, and we’re sorry that your stay began on a disappointing note.We always encourage guests to notify us at the time of arrival so we can address concerns right away or offer an alternative solution whenever possible.
3.0分
其他
Staff was pleasant when they were present. Facilities just very tired. Price and Location were good.
酒店本身有点旧了，但离海滩和几家不错的餐厅非常近。房间很大，有完整的厨房和一个很棒的淋浴间。不过，我对床不太满意，躺着感觉不舒服。我是最后一刻才预订的，当时需要一个地方在长时间中转期间休息和洗澡，他们很贴心地允许我提前办理了入住。服务方面比较随意，办公室很小，为我们办理入住的女士态度有点冷淡。
位置超赞，离海滩只有2分钟的步行路程。他们提供了十来把折叠沙滩椅。床很舒服，但是Wi-Fi信号不太好。总而言之，我们在这里的一周非常棒！
非常好
我们只住了一晚。所谓的禁烟房里烟味非常重，我们三个人根本睡不着。我们向酒店管理人员投诉，那位女士却直接拒绝了我们的请求，让我们联系*******解决这个问题。真不明白他们为什么要这么做，这明明是他们的责任。一个房间没有枕套，另一个房间的枕套破了。两个浴室的门把手都掉了。床单味道难闻极了。真是糟糕的一晚住宿体验。
这是我很久以来住过的最糟糕的酒店。没有干净的毛巾，前门有问题，停车也不方便，房间里还有虫子，前台服务人员态度也很差。我以前住过这家酒店，这次的体验远低于预期。我亲自去前台反映过，也发了邮件，但至今仍未收到经理的回复。
那里的停车位不够……所以我最后把车停在了别墅旁边的街边，结果收到了一张罚单。而且，房间有点脏，毛巾又薄又旧。
哦对了，楼上的人整夜都在走来走去，搬动家具（至少听起来是这样）。所以，我一夜没睡！
酒店相当不错，地理位置绝佳，就在海滩旁边。虽然设施有点老旧，但很干净，住起来也很舒适。他们提前给了我房间，前台工作人员也非常友好。
房间太棒了，我肯定会再来的，哇！
We got there and it was like a *******. The room was dirty and gross. There was stains and hair in beds. We ended up leaving and not staying. It was not as depicted. Definitely not where I would even recommend to anyone.
Staff was pleasant when they were present. Facilities just very tired. Price and Location were good.