The front staff were very friendly, and very helpful. The cleaning staff did an awesome job. The kitchen staff ensured that there was plenty of coffee and food and the eating area was clean. Great stay overall. Will definitely stay there in future if in the area.
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酒店回复: Thank you so much Ed for the awesome review. We value and appreciate all guest comments. It is kind words such as yours that keep my entire team working in the hospitality industry. I am proud to be the leader of such a wonderful group of people. It does take quite a few of us to be able to offer guests such as yourself a awesome guest experience. Thank you for letting future travellers what they can look forward to when staying with us. Thank you again for choosing to stay with us. We value and appreciate your business. Take Care and Have a Awesome Day!
2.0分
其他
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I stayed at this hotel this week as well a few times in the past, overall I was not satisfied at all as I found my room to smell of stale cigarettes and alcohol not to mention the a/c was loud and was giving off a foul smell in the air. I had the breakfast in the dining room and was asked by a very friendly young man (Tom) if I wanted to have a custom omelette for breakfast, as I sat in the dining room I watched this poor guy being run off his feet dealing with not only making the custom omelettes for everyone but also dealing with replenishing the breakfast items, answering the phone at the front desk...and this is all while two ladies one which I recognized as the manager of the hotel standing around the back of the front desk and talking and laughing together, I was surprised to see that it was expected that this one young fellow juggle all of the jobs while other staff stand around and watch. I would add that the hotel seemed to be very busy and I was very surprised to see one single person dealing with so many things as other staff stand around and chat...I would have to say the lack of teamwork that was obvious during me eating my breakfast was not good and maybe the manager should delegate her staff a little more efficiently.
1.0分
其他
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The manager at the Canalta ST Paul Alberta location Cindy is prejudice, she lied and said she was booked up to my two adult indigenous daughters but when I called by phone 2 min later she had rooms and just lied to them. Fire these prejudges people what happened to reconciliation it starts with garbage like that.
5.0分
商务出差
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This hotel has clean and quite rooms and the staff are friendly and helpful. The breakfast buffet has a large selection, and the hot food is constantly being refreshed, you can even have a personalized omelette made for you. For a small town the standards are excellent.
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酒店回复: Thank you so much for letting future travellers know how awesome our hotel in St.Paul, Alberta is. We really enjoy you and all your co-workers that are having to come to our area to work. I will be forever thankful for all of your kind words that you say on each and every stay. We shall look forward to your return in a couple of weeks. Thank you very much for choosing to stay with us. We value and appreciate your business. Enjoy the Sunshine while it lasts!!!
5.0分
商务出差
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Great spot, well-maintained hotel. Game room is a nice touch--just needs a pinball machine to compliment the Big Buck Hunter and two arcade games. Great choice of Bigelow tea at the breakfast nook!
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酒店回复: Thank You Winston for the awesome review. We are so happy you enjoyed our games room. I would agree about the pinball machine. That is by far my favorite LOL. If enough people request the pinball who knows maybe they will bring one in. Due to your comments about the tea, I have tried it this morning and you are bang on the money. It was super delicious and would be a great alternative to my morning coffee. I just love that you enjoyed your stay with us. Please visit us again when you are in the area. Take Care and enjoy the warmer weather.
5.0分
独自旅行
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I stay here quiet frequently on Mondays for work, must say I love it here! The rooms are nice and clean, comes with fridge, microwave, and coffee nice and convenient. Front desk staff are so polite and courteous and awesome to chat with! Breakfast is lots of choices and very good. Always look forward to staying here when my company puts me up for the night.
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酒店回复: Thank you so much for the AWESOME Review. I am glad that you are sharing your experience with future travelers. I will definitely share your kind words with my entire team. Your words definitely make me smile. Thank you so much for sharing, we greatly appreciate it. We hope your company will put you up here at the Canalta St.Paul on Mondays for the remainder of 2024. Have a Great Weekend....see you Monday??
5.0分
家庭亲子
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This is a great place to stay. Very comfortable rooms with a drive up outside door on the first floor. The staff were excellent! So friendly and inviting. The complementary breakfast is the best we have ever had. The pool and hot tub are an added bonus. We will be back.
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酒店回复: Thank you Mr. and Mrs. Neely for the kind words. I greatly appreciate that you took the time to comment on your most recent stay with us. We just love when guests share their experience with future travellers. It really was a pleasure to meet both of you. Just for your records when you need to stay it should be a Wednesday or Thursday and then we will make you a awesome omelette. Thank you again for staying an taking a break from all the driving. We shall see you soon.
1.0分
其他
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The hotel itself was fine. However, since my stay last year, this hotel has repeatedly made unauthorized charges to my credit card (as recently as a few weeks ago) despite multiple conversations with staff and management there where I was assured that my credit card information would be deleted from their system. I did not want to have to go through the hassle of cancelling my credit card over this and adjust all of my autopayments but it appears I have no other choice because they inexplicably refuse to fix this issue (despite claiming otherwise to me).
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酒店回复: Please accept my apologies for any inconveniences caused. We will definitely look further into your complaints. Thank you for letting us know. Have a Awesome Day!
5.0分
其他
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I stayed here because I was stranded in St Paul after being released from hospital having been in a bad car wreck. The front counter staff after learning of my predicament, did everything they could to find me a way home (some 45km away). After no success, one of the ladies offered to give me a ride herself after her shift. Knowing I had an 8 week old puppy at home alone and that it had been 20 hrs since I left, she called her husband and arranged for him to drive me home right away. We need more compassionate people like them in this world.
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酒店回复: Thank you so much for commenting on your most recent review. I would agree that we need more compassionate people like Vicky and her husband in this world. She is one of the most compassionate people I have ever encountered. I am so happy that she is a part of the Canalta St.Paul Dream Team. I will definitely show Vicky your review and give her the huge shout out that she deserves. We are super happy that you were able to get back home to your puppy. Thank you again for staying with us for a short time. It really is a pleasure (makes her happy) for her to help someone. If you ever end up in our area again, feel free to stop by for coffee. Thank you again for letting me know about your experience. Take Care and Have a Awesome Day!
5.0分
其他
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I forgot my electric toothbrush charger in the bathroom and one of the employees (Vicky, I think) mailed it to me at no charge, even though it cost her $20. I was ready to pay for the shipping but she said "Happy New Year"! I'm very impressed! No other hotel chain has ever assisted me in this way before. Many thanks! We will be staying at CanAlta's whenever possible in the future.
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酒店回复: Thank you so much for commenting on your most recent stay with us. Vicky is a real gem. We are super happy that she is on our team. We do strive to offer awesome customer service so thank you for recognizing that and letting me know. We always want our guests to have awesome guest experiences while they are here. We are happy that wherever you travel you will look for a Canalta. I am 100% sure that they will not disappoint. Take Care and visit us again when you are in our area. We shall look forward to your return. Have a Great Day!
The front staff were very friendly, and very helpful. The cleaning staff did an awesome job. The kitchen staff ensured that there was plenty of coffee and food and the eating area was clean. Great stay overall. Will definitely stay there in future if in the area.
I stayed at this hotel this week as well a few times in the past, overall I was not satisfied at all as I found my room to smell of stale cigarettes and alcohol not to mention the a/c was loud and was giving off a foul smell in the air. I had the breakfast in the dining room and was asked by a very friendly young man (Tom) if I wanted to have a custom omelette for breakfast, as I sat in the dining room I watched this poor guy being run off his feet dealing with not only making the custom omelettes for everyone but also dealing with replenishing the breakfast items, answering the phone at the front desk...and this is all while two ladies one which I recognized as the manager of the hotel standing around the back of the front desk and talking and laughing together, I was surprised to see that it was expected that this one young fellow juggle all of the jobs while other staff stand around and watch. I would add that the hotel seemed to be very busy and I was very surprised to see one single person dealing with so many things as other staff stand around and chat...I would have to say the lack of teamwork that was obvious during me eating my breakfast was not good and maybe the manager should delegate her staff a little more efficiently.
The manager at the Canalta ST Paul Alberta location Cindy is prejudice, she lied and said she was booked up to my two adult indigenous daughters but when I called by phone 2 min later she had rooms and just lied to them. Fire these prejudges people what happened to reconciliation it starts with garbage like that.
This hotel has clean and quite rooms and the staff are friendly and helpful. The breakfast buffet has a large selection, and the hot food is constantly being refreshed, you can even have a personalized omelette made for you. For a small town the standards are excellent.
Great spot, well-maintained hotel. Game room is a nice touch--just needs a pinball machine to compliment the Big Buck Hunter and two arcade games. Great choice of Bigelow tea at the breakfast nook!
I stay here quiet frequently on Mondays for work, must say I love it here! The rooms are nice and clean, comes with fridge, microwave, and coffee nice and convenient. Front desk staff are so polite and courteous and awesome to chat with! Breakfast is lots of choices and very good. Always look forward to staying here when my company puts me up for the night.
This is a great place to stay. Very comfortable rooms with a drive up outside door on the first floor. The staff were excellent! So friendly and inviting. The complementary breakfast is the best we have ever had. The pool and hot tub are an added bonus. We will be back.
The hotel itself was fine. However, since my stay last year, this hotel has repeatedly made unauthorized charges to my credit card (as recently as a few weeks ago) despite multiple conversations with staff and management there where I was assured that my credit card information would be deleted from their system. I did not want to have to go through the hassle of cancelling my credit card over this and adjust all of my autopayments but it appears I have no other choice because they inexplicably refuse to fix this issue (despite claiming otherwise to me).
I stayed here because I was stranded in St Paul after being released from hospital having been in a bad car wreck. The front counter staff after learning of my predicament, did everything they could to find me a way home (some 45km away). After no success, one of the ladies offered to give me a ride herself after her shift. Knowing I had an 8 week old puppy at home alone and that it had been 20 hrs since I left, she called her husband and arranged for him to drive me home right away. We need more compassionate people like them in this world.
I forgot my electric toothbrush charger in the bathroom and one of the employees (Vicky, I think) mailed it to me at no charge, even though it cost her $20. I was ready to pay for the shipping but she said "Happy New Year"! I'm very impressed! No other hotel chain has ever assisted me in this way before. Many thanks! We will be staying at CanAlta's whenever possible in the future.