我根据之前的评论预订了盐泉岛海港酒店 (Harbour House Hotel),但入住体验非常糟糕。酒店感觉空荡荡的,而且缺乏清晰的指示牌,让人搞不清楚它是否营业。前台工作人员态度冷漠、不友好,而且非常不专业——没有提供任何帮助或基本的待客之道。整个氛围让人感到不舒服、粗鲁和不安全,所以我们抵达后不久就离开了。
Fact that they have the breakfasts buffet included,except they didn't open breakfasts for the duratio of.our stays.
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酒店回复: Thanks for taking the time to let others know about your stay. We are always happy to support Woodley's Kitchen in their initiatives for their Brunch Buffet. Their exclusive invitation to our guests just makes staying with us that much better. We look forward to welcoming you back again!
5.0分
其他
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It was great. Small increase inconveniences like they did not have a hair dryer in the room or a clothes iron. When asked they could not provide an iron because they have only three and all were signed out. Overall it was good experience and I would go back.
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酒店回复: Thank you for taking the time to share your experience and for staying with us. I’m glad to hear you overall enjoyed your visit and that you’d consider returning.I want to extend my sincere apologies for the hair dryer and ironing needs not being readily available during your stay. We understand how essential these items are for travelers. We do have a limited number of irons and boards available, and I’m sorry they were all signed out when you requested one. I’m reviewing our inventory and guest-request process to improve availability and reduce wait times in the future, including ensuring more irons are available on loan.Until we meet again.... safe travels!
4.0分
朋友出游
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We enjoyed the hotel a lot but the restaurant at the hotel isn’t good at all, though there are other great dining options near by, but one should make a reservation, especially if going on a weekend.
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酒店回复: Thank you for staying with us and for sharing your feedback.We’re glad you enjoyed the hotel overall. We appreciate your honesty we’ll pass your comments to our culinary team so we can review and improve the dining experience.If you decide to give the restaurant another try, we’d be happy to note any preferences for your next visit. We’d love to welcome you back and ensure your next stay is even more enjoyable.
旧建筑改造,有味道
评分:★☆☆☆☆(1/5)
标题:冷漠无情,服务不专业——不推荐
我根据之前的评论预订了盐泉岛海港酒店 (Harbour House Hotel),但入住体验非常糟糕。酒店感觉空荡荡的,而且缺乏清晰的指示牌,让人搞不清楚它是否营业。前台工作人员态度冷漠、不友好,而且非常不专业——没有提供任何帮助或基本的待客之道。整个氛围让人感到不舒服、粗鲁和不安全,所以我们抵达后不久就离开了。
根据我的经历,我不会向其他旅客推荐这家酒店。
前台工作人员非常粗鲁,没有帮助。我们觉得,由于我们是通过 ******* 预订的,而且价格很优惠,他们故意拖延打扫我们的空房间,给我们带来了很多不必要的麻烦和困难,让我们不得不参加一个非常重要的活动。态度非常消极和冷漠……位置很美,可惜这种负面体验。
酒店就像一家商务酒店,没有华丽的装饰。非常实用。员工愉快且乐于助人。从我们的房间看不到码头的景色。考虑到我们支付的价格,这已经是最高价了,这不值得。
步行一小段路即可到达码头、商店和餐厅,这很好。
房间很干净,床很舒服。
我们住的房间的木门无法锁上,以保证我们的安全。花了一个多小时才修好,维修人员不得不更换整个锁具。另外,我们和另一个房间的朋友的小腿都被突出的木床架割伤或擦伤了。它们需要凹进或更换。你还需要电梯。其他一切都很好。
没有茶
电视无法使用 - 需要技术人员上门
广告上说有景观 - 但看不到港口或果园的景观。
这个房间的价格太高了。
Fact that they have the breakfasts buffet included,except they didn't open breakfasts for the duratio of.our stays.
It was great. Small increase inconveniences like they did not have a hair dryer in the room or a clothes iron. When asked they could not provide an iron because they have only three and all were signed out. Overall it was good experience and I would go back.
We enjoyed the hotel a lot but the restaurant at the hotel isn’t good at all, though there are other great dining options near by, but one should make a reservation, especially if going on a weekend.