酒店回复: Thank you so much for your kind words! We’re thrilled to hear that you had a positive experience with our service, even with your late arrival. Our team always strives to make our guests feel welcome and comfortable, no matter the time. We hope to welcome you again soon!
酒店回复: Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed our service and the beautiful sea-facing location. It's great to know that our location met your expectations. We hope to welcome you back for another amazing stay soon!
3.5分
一室公寓
其他
酒吧实在太吵 卫生有些地方不够干净 胜在地理位置吧 感觉对面Rydges更好…
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酒店回复: Thank you for your review. We will look into the cleanliness of the apartment and discuss with our housekeeping department. Thank you for brining this to our attention.
酒店回复: Thank you for taking the time to share such a detailed and thoughtful review. We're so pleased to hear you enjoyed the comfort and cleanliness of the hotel, as well as the spaciousness of your room. It’s great to know our location and team made a positive impression too.We also appreciate your feedback regarding pillow selection. We understand that pillow preference can vary from guest to guest, and your suggestion is a helpful reminder for us to explore more options to enhance the experience for everyone.It was our pleasure to offer dining recommendations we love sharing the best of the local area with our guests. We hope to welcome you back to Quest Cronulla Beach again soon!
酒店回复: Thank you so much for your kind feedback! We're delighted to hear that you enjoyed our convenient seaside location and found our reception team friendly and welcoming. It's also great to know that the cleanliness and kitchen amenities met your expectations. We hope to welcome you back for another relaxing stay soon!
服务态度很好，即使晚到达，依然热情友好办理入住
如果你住在一楼的房间，楼下酒吧的噪音会有点烦人。
地理位置绝佳。服务热情周到。入住前一周还特意打电话询问我们是否有特殊要求。入住时有可爱的小巧克力，最后一天离开时门口还有更多小巧克力。停车方便，而且免费。我们没有任何抱怨，一定会再回来的。
服务比较到位，面向大海，位置很好
酒吧实在太吵 卫生有些地方不够干净 胜在地理位置吧 感觉对面Rydges更好…
绝佳的住宿地点。房间干净整洁，布局合理。一切都很棒。
非常之好的体验
舒适的中档酒店
酒店舒适干净，房间宽敞。如果能提供更多枕头选择，整体体验会更上一层楼。不过我喜欢硬一点的枕头，所以这种情况对我来说很常见。地理位置优越，员工亲切有礼。我很欣赏他们推荐的餐厅——在轻松的交谈中主动提出——以及他们友好的态度。他们的客户服务非常棒！
不幸的是，相对于我支付的价格，每晚 300 多，我们遇到了很多问题。首先，浴室和淋浴间尤其陈旧，我和我的伴侣不能淋浴，否则会弄湿地板，而且浴室只有 4 英尺，非常小。其次，房间很冷，共用一个阳台，房间之间用布隔开。窗户不是双层玻璃，所以我们不得不使用空调，街上的噪音也传了进来。我们打开空调给房间供暖，但它开始引发感冒，干燥的空气会这样，所以我们把它关掉，晚上它又回到了寒冷的状态。考虑到这是 4 星级酒店，我已经对此印象不深了。第二天早上 8 点 30 分，有人开始在房间外吸尘。11 点，我和我的伴侣正在洗澡，客房服务人员打开了门，我们离开时发生了一件令人尴尬的事情，因为我们没有注意到她的存在，如果有人不回应，而且他们是前一天晚上才入住的，他们通常不会打扫房间。我们发现门后有一张请勿打扰的牌子。第二天晚上，隔壁房间有人开派对，开关门，但门和阳台隔音效果很差，每次关门都发出砰的一声。凌晨2点他们开始放音乐，我不得不打电话报警。早上10点，前台竟然没人来沟通。我很失望，因为酒店地理位置优越，前台服务人员很热情，而且泳池也很棒。1星
接待人员非常友好，而且因为就在海边，所以很方便。有厨房用具，而且很干净。