Staff at front desk was absent. Location was inconvenient/ desolate. Buildings were structurally divided and confusing. Did not feel welcoming nor safe. Breakfast was very meager. Rooms overpriced for the quality delivered.
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酒店回复: Sorry to hear about your experience. We are committed to provide excellent service. We will make sure we take this in advisement.
2.0分
情侣出游
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The room was clean enough but outdated. There were cigarette burns on the bathtub. Don't plan on watching TV. They use Roku and the WiFi is too weak for streaming. But, you can listen to everything going on in the rooms next door.
1.0分
其他
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Gross
Wasn't told about any food option. My room was dirty. My sink in the bathroom beds were never changed, found suck and change when pulled covers down. No covers over the bathroom vents, windows, dirty. Everything was disgusting. Had to ask for cleaning supplies, had to get another room. Due other family coming. Could not afford two, get another hotel already.Paying for 2 rooms. Had to ask for cleaning supplies, they gave us windex. That did not spray bleach and water combined in a spray bottle and a vacuum. We also got sheets for the beds. Didn't sleep good wondering if there was bugs, it was awful. Honestly, we should get all of our money back plus the second room. We had to pay there, and she charged us eighty dollars, just awful, worn down scary place
3.0分
其他
The room was clean, but the AC was awful. Noisy, ran intermittently, anywhere from a few minutes to 10 before shutting down.
2.0分
其他
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Upon arrival and trying to check in, our booking was not found. I explained that we booked through ******* and then she apparently found us, but gave us a 1 bed room instead of 2 as booked. That was fixed, and the room was clean and decent itself so we stayed, but the free breakfast seemed to be bread and cereal that was left out all week (?) and the laundry service advertised on their website was also not available (and we had packed with the plan to do laundry to make it through our stay). We ended up going out to breakfast and buying clothes from Walmart across the street.
3.0分
家庭亲子
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The TV did not work in my room and the beds were soft. The breakfast was quite minimal. The location was convenient with an excellent mexican restaurant within walking distance.
1.0分
其他
Felt like renting from an apartment complex smelt like a cigarette dirty looked like crack heads and dope heads lived there breakfast was a joke
4.0分
朋友出游
The property was in disrepair.
Parking lot was torn up. The roof in one building was damaged.
There was. Nobody to greet guests at the front desk!
1.0分
家庭亲子
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We didn’t even go in the building. It was run down on the outside. An old 4 wheeler and building materials piled around, my husband didn’t feel comfortable parking his truck there as we had many tools with and didn’t want to have them possibly stolen. Unfortunately had to forfeit one night stay $75 payment. Wish we could have that refunded as it was not as described
1.0分
家庭亲子
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Made my reservation in February for a stay in May, requesting 3 rooms with double queens plus paying for an extra guest in one of the rooms. Upon arrival we had the three rooms, none of which was near each other.
The room I stayed in had 1 queen, a room that I assumed could sleep 5!!!!! So....feels like a price adjustment MUST
be made.
Management said they never charge for extra guests and i should take it up with *******.
I also assumed that a 3 month lead would be time enough to get 3 rooms together, not spread all around the property.
Two of the rooms were not provided with all items necessary to make them functional, didn't like the all the holes in the curtains.
And, about the breakfast included part...there were a few slices of bread, jelly 2 dry cereals and apple juice...don't call that a enough. That was breakfast the first morninig.2nd morning the door was LOCKED so there was absolutely nothing available. More price adjustment needed.
Do yourself a favor and disassociate yourself from this place. It's a real dump.
Will expect to hear from you to rectify all the wrong here that cost me almost $500.
Staff at front desk was absent. Location was inconvenient/ desolate. Buildings were structurally divided and confusing. Did not feel welcoming nor safe. Breakfast was very meager. Rooms overpriced for the quality delivered.
The room was clean enough but outdated. There were cigarette burns on the bathtub. Don't plan on watching TV. They use Roku and the WiFi is too weak for streaming. But, you can listen to everything going on in the rooms next door.
Gross
Wasn't told about any food option. My room was dirty. My sink in the bathroom beds were never changed, found suck and change when pulled covers down. No covers over the bathroom vents, windows, dirty. Everything was disgusting. Had to ask for cleaning supplies, had to get another room. Due other family coming. Could not afford two, get another hotel already.Paying for 2 rooms. Had to ask for cleaning supplies, they gave us windex. That did not spray bleach and water combined in a spray bottle and a vacuum. We also got sheets for the beds. Didn't sleep good wondering if there was bugs, it was awful. Honestly, we should get all of our money back plus the second room. We had to pay there, and she charged us eighty dollars, just awful, worn down scary place
The room was clean, but the AC was awful. Noisy, ran intermittently, anywhere from a few minutes to 10 before shutting down.
Upon arrival and trying to check in, our booking was not found. I explained that we booked through ******* and then she apparently found us, but gave us a 1 bed room instead of 2 as booked. That was fixed, and the room was clean and decent itself so we stayed, but the free breakfast seemed to be bread and cereal that was left out all week (?) and the laundry service advertised on their website was also not available (and we had packed with the plan to do laundry to make it through our stay). We ended up going out to breakfast and buying clothes from Walmart across the street.
The TV did not work in my room and the beds were soft. The breakfast was quite minimal. The location was convenient with an excellent mexican restaurant within walking distance.
Felt like renting from an apartment complex smelt like a cigarette dirty looked like crack heads and dope heads lived there breakfast was a joke
The property was in disrepair.
Parking lot was torn up. The roof in one building was damaged.
There was. Nobody to greet guests at the front desk!
We didn’t even go in the building. It was run down on the outside. An old 4 wheeler and building materials piled around, my husband didn’t feel comfortable parking his truck there as we had many tools with and didn’t want to have them possibly stolen. Unfortunately had to forfeit one night stay $75 payment. Wish we could have that refunded as it was not as described
Made my reservation in February for a stay in May, requesting 3 rooms with double queens plus paying for an extra guest in one of the rooms. Upon arrival we had the three rooms, none of which was near each other.
The room I stayed in had 1 queen, a room that I assumed could sleep 5!!!!! So....feels like a price adjustment MUST
be made.
Management said they never charge for extra guests and i should take it up with *******.
I also assumed that a 3 month lead would be time enough to get 3 rooms together, not spread all around the property.
Two of the rooms were not provided with all items necessary to make them functional, didn't like the all the holes in the curtains.
And, about the breakfast included part...there were a few slices of bread, jelly 2 dry cereals and apple juice...don't call that a enough. That was breakfast the first morninig.2nd morning the door was LOCKED so there was absolutely nothing available. More price adjustment needed.
Do yourself a favor and disassociate yourself from this place. It's a real dump.
Will expect to hear from you to rectify all the wrong here that cost me almost $500.