酒店回复: Dear Mariah,Please accept our sincerest apologies for the experience you had with us not meeting expectations. Your feedback about the on-site amenities has been shared internally, and we are actively working to ensure that everything operates correctly for future guests. For other aspects of your stay, we encourage you to reach out to us offline at your earliest convenience. Our team would like to gather more information to effectively address your concerns.
1.0分
其他
原文
翻译提供方：Google
很遗憾，无法取消。电话联系不上他们，他们也没有回复信息。
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酒店回复: Dear Diana,Thank you for your feedback. We are sorry to hear about the difficulties you experienced when trying to make changes to your reservation. We understand how frustrating that can be. Since your booking was made through a third party, any modifications or cancellations must be handled directly through them. We recommend reaching out to the site that you booked with, as they are best suited to assist with these situations.
5.0分
其他
原文
翻译提供方：Google
好的
2.0分
其他
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Many of the doors did not have the complete number on them. Very dirty outside. Unsightly furniture outside door of motel. Lots of trash around the parking lot. Shower and bed were great. No coffee maker or ice bucket. No freezer in refrigerator. Many of the trash containers around the property were overflowing. Remote didn't have any batteries and the office didn't either, so I had to go buy some. The toilet got plugged up easily. There was no plunger available so we had to get our own.
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酒店回复: Dear Lisa,Thank you for taking the time to leave us your feedback. We're sincerely sorry to hear that you didn't have a good time with us during your recent visit. Please accept our apologies for any disappointment with the accommodations and amenities that you received during your visit. We always want our guests to have the best experience possible, so we will be sure to discuss your concerns internally and make any improvements where necessary. We hope you'll consider giving us another chance soon.
3.0分
情侣出游
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The beds were mismatched. Sheets were very rough and piling up. My skin felt terrible and I couldnt sleep. There were what looked like blood stains on the box spring and the box spring and mattress was torn in places.
The Staff seemed friendly though.
1.0分
其他
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I booked a non-smoking room, but there were cigarette butts on the floor. The room was dirty, with stained sheets, hair on the bedding, and dirt everywhere. There were cockroaches, no working AC, and the main light made a terrible noise. The hotel clearly needs to improve cleanliness and maintenance—would not stay here again.
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酒店回复: Dear Hannah,We are very sorry for the condition of the room you received. What you have shared is a poor reflection of our values, and we are determined to take action. Your concerns will be passed along to the respective teams, and we will seize this opportunity to improve the guest experience.
2.0分
其他
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Spend the extra $ on another hotel!
Your website advertises a continental breakfast but there was none. The towels and beds were not clean, the linens didn’t look like they had been changed between guests and the towels had hair on them. The deadbolt latch also didn’t work. This hotel is sketchy at best. Spend a few extra $ and stay somewhere nicer.
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酒店回复: Dear Jason,Cleanliness and upkeep are two of our highest priorities, so we are disappointed that these were issues you faced. Rest assured, the appropriate teams will address the concerns with the towels, linens, and deadbolt latch to ensure future stays reflect the excellent experiences we strive to provide. Regarding breakfast, we apologize for the inconvenience and will discuss this internally. Thank you for your feedback. We hope to provide a better experience for you in the future.
2.0分
家庭亲子
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No tv remote mgr didn't have one Most of the lights went out in the room bathroom and overheard lights.Carpet was very dirty and stained. Reserved room b/ c of prices and the pet policy but its clearly a worn out Motel 6.The beds were clean and smelled very fresh.
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酒店回复: Dear Carol,It's good to hear that you appreciated our rates, pet-friendly policies, and comfortable beds. However, we apologize for failing to provide you with a thoroughly satisfying experience. Rest assured, we have noted your constructive comments to ensure we make meaningful improvements that benefit our guests. Thank you for taking a moment to share your thoughts, and we hope you have pleasant travels.
非常差。灯是坏的，环境不好。卫生很差。
太糟糕了
泳池因为环境太脏关闭了。他们不提供早餐。有个男人试图闯进我们的房间。我们晚上有两天没有空调，有一天晚上冰箱坏了，我的食物一夜之间就变质了。
很遗憾，无法取消。电话联系不上他们，他们也没有回复信息。
好的
Many of the doors did not have the complete number on them. Very dirty outside. Unsightly furniture outside door of motel. Lots of trash around the parking lot. Shower and bed were great. No coffee maker or ice bucket. No freezer in refrigerator. Many of the trash containers around the property were overflowing. Remote didn't have any batteries and the office didn't either, so I had to go buy some. The toilet got plugged up easily. There was no plunger available so we had to get our own.
The beds were mismatched. Sheets were very rough and piling up. My skin felt terrible and I couldnt sleep. There were what looked like blood stains on the box spring and the box spring and mattress was torn in places.
The Staff seemed friendly though.
I booked a non-smoking room, but there were cigarette butts on the floor. The room was dirty, with stained sheets, hair on the bedding, and dirt everywhere. There were cockroaches, no working AC, and the main light made a terrible noise. The hotel clearly needs to improve cleanliness and maintenance—would not stay here again.
Spend the extra $ on another hotel!
Your website advertises a continental breakfast but there was none. The towels and beds were not clean, the linens didn’t look like they had been changed between guests and the towels had hair on them. The deadbolt latch also didn’t work. This hotel is sketchy at best. Spend a few extra $ and stay somewhere nicer.
No tv remote mgr didn't have one Most of the lights went out in the room bathroom and overheard lights.Carpet was very dirty and stained. Reserved room b/ c of prices and the pet policy but its clearly a worn out Motel 6.The beds were clean and smelled very fresh.