酒店回复: Dear Dean,I was working that night and i did open the door as soon as you came in. We lock the front door in the night for our safety and guest safety but we respond very quickly if someone is at the front door.Thanks,Harry General Manager
2.0分
商务出差
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The property was “ok”. My son and I only had 1 night reserved thankfully. In the middle of the night, the smoke detector started beeping. When I called the front desk, someone came down, but told me they didn’t know how to fix it and just shrugged their shoulders. I had to listen to it the rest of the night and barely got any sleep.
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酒店回复: Dear Guest,Thank you for your feedback. We sincerely apologize for the disturbance caused by the smoke detector and the service you received when reporting it. Your comments are important, and we will address these concerns with our team to improve maintenance and guest support for future stays.Sincerely,Hotel Manager
4.0分
其他
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Overnight Stay
I was impressed by how nice and clean the area looked when I arrived. There was plenty of parking available. The inside of the hotel was clean as well. The room was nice and comfortable. The only issue I encountered was a slow draining bathtub/shower. I would definitely stay here again.
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酒店回复: Dear Guest,Thank you for your kind feedback. We are glad you found our property clean, comfortable, and well-maintained, and that you appreciated the parking. We apologize for the slow-draining bathtub and will address this issue. We look forward to welcoming you again.Sincerely,Hotel Manager
5.0分
其他
Way nice than other hotel that I being staying at this time for work in all the Dallas area
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酒店回复: Dear Guest,We are delighted to hear that you found your stay with us more enjoyable than other hotels in the Dallas area. Your kind words about our service and accommodations mean a lot. We look forward to welcoming you again on your next visit.Sincerely,Hotel Manager
5.0分
其他
Very Quiet, and relaxing , our rooms were very clean,, check in was very quick .
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酒店回复: Dear Guest,Thank you for the wonderful feedback! We're thrilled to hear you enjoyed a quiet, relaxing stay and found your room clean and check-in smooth. Your satisfaction means a lot to us, and we hope to welcome you back again soon.Sincerely, Hotel Manager
5.0分
商务出差
I stay for 3 days for work and my experience was very good, staff, rooms clean, housekeeping, restaurants near by.
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酒店回复: Dear Martin,Thank you for your 5/5 rating! We're delighted to hear that you had a great stay and enjoyed our clean rooms, friendly staff, and convenient location. We appreciate your feedback and look forward to welcoming you again!Sincerely, Hotel Manager
3.0分
家庭亲子
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No breakfast even though it states they have breakfast. Room was plain no pictures no carpet. Nothing fancy just a bed and tv. Front desk was not polite or welcoming.
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酒店回复: Dear Guest,Thank you for sharing your feedback. We apologize for the issues you experienced, including the breakfast not being available and the service at the front desk. We’ll address these concerns with our team to improve our guest experience. We appreciate your input and hope you’ll give us another chance in the future.Sincerely, Hotel Manager
5.0分
商务出差
Great clean stay! Comfortable bed and well kept property
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酒店回复: Dear Guest,Thank you for your wonderful 10 out of 10 rating. We're so glad to hear you enjoyed a clean and comfortable stay and appreciated the well-maintained property. Your kind words mean a lot to us, and we look forward to welcoming you back soon.Sincerely, Hotel Manager
5.0分
其他
This is a hard working group and they keep the facility clean despite the mostly Constuction guys passing through. I give em' 5 stars!!
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酒店回复: Dear Guest,Thank you for your glowing review! We’re thrilled to hear you appreciated our hardworking team and clean facilities. Your kind words motivate us to maintain high standards, even with the unique challenges of hosting construction crews. We look forward to welcoming you back soon!Sincerely, Hotel Manager
4.0分
其他
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The address posted took us seven miles away from the property. Called the hotel and was advised to search for the Dollar Tree store as it was next door.
Ugh, we were very tired when we finally arrived.
Otherwise quite predictable stay.
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酒店回复: Dear Guest,Thank you for your review. We're glad you found your stay to be predictable, but we apologize for the inconvenience caused by the address confusion. We appreciate your feedback, as it helps us improve our directions for future guests. We hope to welcome you back for a more seamless experience.Sincerely, Hotel Manager
前台从来没有人。一家人住在走廊尽头。如果他们在房间监视器上看到你，他们就会用遥控器打开前门。即使有钥匙卡（没用），我们也被锁在酒店外面。温度只有 20 度以下。这是一个危险的地方。
The property was “ok”. My son and I only had 1 night reserved thankfully. In the middle of the night, the smoke detector started beeping. When I called the front desk, someone came down, but told me they didn’t know how to fix it and just shrugged their shoulders. I had to listen to it the rest of the night and barely got any sleep.
Overnight Stay
I was impressed by how nice and clean the area looked when I arrived. There was plenty of parking available. The inside of the hotel was clean as well. The room was nice and comfortable. The only issue I encountered was a slow draining bathtub/shower. I would definitely stay here again.
Way nice than other hotel that I being staying at this time for work in all the Dallas area
Very Quiet, and relaxing , our rooms were very clean,, check in was very quick .
I stay for 3 days for work and my experience was very good, staff, rooms clean, housekeeping, restaurants near by.
No breakfast even though it states they have breakfast. Room was plain no pictures no carpet. Nothing fancy just a bed and tv. Front desk was not polite or welcoming.
Great clean stay! Comfortable bed and well kept property
This is a hard working group and they keep the facility clean despite the mostly Constuction guys passing through. I give em' 5 stars!!
The address posted took us seven miles away from the property. Called the hotel and was advised to search for the Dollar Tree store as it was next door.
Ugh, we were very tired when we finally arrived.
Otherwise quite predictable stay.