酒店回复: Dear Dean,I was working that night and i did open the door as soon as you came in. We lock the front door in the night for our safety and guest safety but we respond very quickly if someone is at the front door.Thanks,Harry General Manager
5.0分
其他
Room was very clean. Staff was nice. I will definitely stay again when in the area visiting family.
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酒店回复: Dear Guest,Thank you for your wonderful feedback. We’re delighted you enjoyed your clean room and friendly staff. We look forward to welcoming you back on your next visit to the area.Sincerely,Hotel Manager
5.0分
其他
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Have stayed there 5 different occasions and will continue to stay there when im in town. Always happy with service and cleanliness of the rooms. However on this last stay my room 136 developed a leak at the baseboard by ac unit when heavy storms rolled thru. Large puddle formed. Overall this will continue to be my place to stay when im passing through
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酒店回复: Dear Guest,Thank you for your continued loyalty and for sharing your experience with us. We’re delighted to know that you always find our service and room cleanliness up to your expectations. We sincerely apologize for the leak issue during your last stay and appreciate you bringing it to our attention — our maintenance team will ensure it’s promptly resolved. We look forward to welcoming you back on your next visit.Sincerely,Hotel Manager
5.0分
家庭亲子
Free coffee in lobby, very quiet, clean, nice spacious room. Only negative was it is easy to miss the only entrance to the parking lot, especially in dark.
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酒店回复: Dear Guest,Thank you for your wonderful feedback. We’re glad you enjoyed the quiet atmosphere, clean and spacious room, and the complimentary coffee in the lobby. We appreciate your comment about the parking lot entrance and will look into improving signage or lighting to make it easier to locate. We hope to see you again soon.Sincerely,Hotel Manager
2.0分
商务出差
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The property was “ok”. My son and I only had 1 night reserved thankfully. In the middle of the night, the smoke detector started beeping. When I called the front desk, someone came down, but told me they didn’t know how to fix it and just shrugged their shoulders. I had to listen to it the rest of the night and barely got any sleep.
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酒店回复: Dear Guest,Thank you for your feedback. We sincerely apologize for the disturbance caused by the smoke detector and the service you received when reporting it. Your comments are important, and we will address these concerns with our team to improve maintenance and guest support for future stays.Sincerely,Hotel Manager
4.0分
其他
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Overnight Stay
I was impressed by how nice and clean the area looked when I arrived. There was plenty of parking available. The inside of the hotel was clean as well. The room was nice and comfortable. The only issue I encountered was a slow draining bathtub/shower. I would definitely stay here again.
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酒店回复: Dear Guest,Thank you for your kind feedback. We are glad you found our property clean, comfortable, and well-maintained, and that you appreciated the parking. We apologize for the slow-draining bathtub and will address this issue. We look forward to welcoming you again.Sincerely,Hotel Manager
5.0分
其他
Way nice than other hotel that I being staying at this time for work in all the Dallas area
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酒店回复: Dear Guest,We are delighted to hear that you found your stay with us more enjoyable than other hotels in the Dallas area. Your kind words about our service and accommodations mean a lot. We look forward to welcoming you again on your next visit.Sincerely,Hotel Manager
5.0分
其他
Very Quiet, and relaxing , our rooms were very clean,, check in was very quick .
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酒店回复: Dear Guest,Thank you for the wonderful feedback! We're thrilled to hear you enjoyed a quiet, relaxing stay and found your room clean and check-in smooth. Your satisfaction means a lot to us, and we hope to welcome you back again soon.Sincerely, Hotel Manager
5.0分
商务出差
I stay for 3 days for work and my experience was very good, staff, rooms clean, housekeeping, restaurants near by.
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酒店回复: Dear Martin,Thank you for your 5/5 rating! We're delighted to hear that you had a great stay and enjoyed our clean rooms, friendly staff, and convenient location. We appreciate your feedback and look forward to welcoming you again!Sincerely, Hotel Manager
3.0分
家庭亲子
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No breakfast even though it states they have breakfast. Room was plain no pictures no carpet. Nothing fancy just a bed and tv. Front desk was not polite or welcoming.
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酒店回复: Dear Guest,Thank you for sharing your feedback. We apologize for the issues you experienced, including the breakfast not being available and the service at the front desk. We’ll address these concerns with our team to improve our guest experience. We appreciate your input and hope you’ll give us another chance in the future.Sincerely, Hotel Manager
前台从来没有人。一家人住在走廊尽头。如果他们在房间监视器上看到你，他们就会用遥控器打开前门。即使有钥匙卡（没用），我们也被锁在酒店外面。温度只有 20 度以下。这是一个危险的地方。
Room was very clean. Staff was nice. I will definitely stay again when in the area visiting family.
Have stayed there 5 different occasions and will continue to stay there when im in town. Always happy with service and cleanliness of the rooms. However on this last stay my room 136 developed a leak at the baseboard by ac unit when heavy storms rolled thru. Large puddle formed. Overall this will continue to be my place to stay when im passing through
Free coffee in lobby, very quiet, clean, nice spacious room. Only negative was it is easy to miss the only entrance to the parking lot, especially in dark.
The property was “ok”. My son and I only had 1 night reserved thankfully. In the middle of the night, the smoke detector started beeping. When I called the front desk, someone came down, but told me they didn’t know how to fix it and just shrugged their shoulders. I had to listen to it the rest of the night and barely got any sleep.
Overnight Stay
I was impressed by how nice and clean the area looked when I arrived. There was plenty of parking available. The inside of the hotel was clean as well. The room was nice and comfortable. The only issue I encountered was a slow draining bathtub/shower. I would definitely stay here again.
Way nice than other hotel that I being staying at this time for work in all the Dallas area
Very Quiet, and relaxing , our rooms were very clean,, check in was very quick .
I stay for 3 days for work and my experience was very good, staff, rooms clean, housekeeping, restaurants near by.
No breakfast even though it states they have breakfast. Room was plain no pictures no carpet. Nothing fancy just a bed and tv. Front desk was not polite or welcoming.