酒店回复: Dear Guest,Thank you for your kind review and great rating. We are delighted to know you enjoyed the clean accommodations, comfortable room, and quality service. Our team takes pride in creating a relaxing environment for every guest. We truly appreciate your feedback and look forward to welcoming you again soon.Sincerely, General Manager
4.0分
其他
原文
翻译提供方：Google
无论
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酒店回复: Thank you for your fantastic review and for choosing to stay with us during your visit! We look forward to welcoming you back.
3.0分
其他
原文
翻译提供方：Google
好的
3.0分
其他
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There was zero cold water in the shower: it was too hot to hold my hand under the stream--they promised to fix but I was on my way.
Waffle at breakfast was excellent
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酒店回复: Dear Guest,Thank you for sharing your experience. We are pleased to know you enjoyed the breakfast, especially the waffle. Your feedback regarding the shower temperature is valuable and will be reviewed with our maintenance team to ensure a more comfortable experience for future guests. We appreciate your time and thoughtful comments.Sincerely, General Manager
3.0分
家庭亲子
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Stayed in room 129 and smelled musty and like mildew. Safety latch on door was broken and literally coming out of the wall. Front office staff were very helpful and nice at check-in. Stayed for two nights and asked for cleaning services and they never came so our trash was overflowing and we had to take it to the lobby to dispose of it. Ice maker on first floor had broken and exploded all over the floor our entire stay.
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酒店回复: Dear Guest,Thank you for taking the time to share your detailed feedback. We are glad to hear you found our front desk team friendly and helpful. However, we sincerely apologize for the maintenance and housekeeping issues you experienced. Your comments have been shared with our team to ensure these concerns are addressed promptly and improved.Sincerely, General Manager
2.0分
其他
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Charged double $1200
I was charged double once I checked in. The hotel said it should fall off and laughed it off and now I'm having to dispute my bank for the charges.
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酒店回复: Hello Brittney,We apologize for the inconvenience, BUT there are no extra charges from the hotel. I hope you collect the receipt on checkout, but if not, pls share your email address so that we can email the room charge invoice.Thanks for your understanding.Sleep Inn & Suites Management.
2.0分
商务出差
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Hotel bed was extremely uncomfortable and room temp was hard to regulate so it was not comfortable. Booked room for 2 nights but front desk only activated the hotel key card for 1 so was locked out the second night and had to get new key cards, no apology.
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酒店回复: Dear Kaylyn ,Thank you for sharing your experience. We’re sorry for the discomfort you faced with the bed and temperature control, as well as the inconvenience with your key card. Your comments are important to us and will be reviewed with our staff to ensure more attention to detail and a smoother, more comfortable stay for future guests.Sincerely, General Manager
5.0分
家庭亲子
We have stayed here many times. Staff always fantastic and room comfortable and clean
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酒店回复: Dear Guest,Thank you for your wonderful feedback, Timothy. We are delighted to know you continue to enjoy staying with us and that our team consistently provides a warm, welcoming experience. It’s great to hear the room met your expectations once again. We truly appreciate your loyalty and look forward to your next visit.Sincerely, General Manager
友好而宜人的酒店，地理位置优越。
对于每晚不到100美元的酒店来说，这已经符合预期了。下次还会再来住。
服务很好，一切都很干净，房间舒适，床舒适。
无论
好的
There was zero cold water in the shower: it was too hot to hold my hand under the stream--they promised to fix but I was on my way.
Waffle at breakfast was excellent
Stayed in room 129 and smelled musty and like mildew. Safety latch on door was broken and literally coming out of the wall. Front office staff were very helpful and nice at check-in. Stayed for two nights and asked for cleaning services and they never came so our trash was overflowing and we had to take it to the lobby to dispose of it. Ice maker on first floor had broken and exploded all over the floor our entire stay.
Charged double $1200
I was charged double once I checked in. The hotel said it should fall off and laughed it off and now I'm having to dispute my bank for the charges.
Hotel bed was extremely uncomfortable and room temp was hard to regulate so it was not comfortable. Booked room for 2 nights but front desk only activated the hotel key card for 1 so was locked out the second night and had to get new key cards, no apology.
We have stayed here many times. Staff always fantastic and room comfortable and clean