酒店回复: Thank you for your fantastic review and for choosing to stay with us during your visit! We look forward to welcoming you back.
3.0分
其他
原文
翻译提供方：Google
好的
3.0分
家庭亲子
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Stayed in room 129 and smelled musty and like mildew. Safety latch on door was broken and literally coming out of the wall. Front office staff were very helpful and nice at check-in. Stayed for two nights and asked for cleaning services and they never came so our trash was overflowing and we had to take it to the lobby to dispose of it. Ice maker on first floor had broken and exploded all over the floor our entire stay.
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酒店回复: Dear Guest,Thank you for taking the time to share your detailed feedback. We are glad to hear you found our front desk team friendly and helpful. However, we sincerely apologize for the maintenance and housekeeping issues you experienced. Your comments have been shared with our team to ensure these concerns are addressed promptly and improved.Sincerely, General Manager
2.0分
其他
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Charged double $1200
I was charged double once I checked in. The hotel said it should fall off and laughed it off and now I'm having to dispute my bank for the charges.
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酒店回复: Hello Brittney,We apologize for the inconvenience, BUT there are no extra charges from the hotel. I hope you collect the receipt on checkout, but if not, pls share your email address so that we can email the room charge invoice.Thanks for your understanding.Sleep Inn & Suites Management.
2.0分
商务出差
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Hotel bed was extremely uncomfortable and room temp was hard to regulate so it was not comfortable. Booked room for 2 nights but front desk only activated the hotel key card for 1 so was locked out the second night and had to get new key cards, no apology.
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酒店回复: Dear Kaylyn ,Thank you for sharing your experience. We’re sorry for the discomfort you faced with the bed and temperature control, as well as the inconvenience with your key card. Your comments are important to us and will be reviewed with our staff to ensure more attention to detail and a smoother, more comfortable stay for future guests.Sincerely, General Manager
4.0分
商务出差
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The service was nice. Check in was easy and quick. We stayed when it wasn't very busy, so the room was quiet.
Breakfast was so so. You had choices, but they weren't the best. There are lot of restaurant options close by.
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酒店回复: Dear Katherine ,Thank you for your review. We are glad to hear check-in was smooth, the service was pleasant, and your room was quiet. We appreciate your honest feedback about breakfast, and we will use it to improve variety and quality. We are happy the location worked well with nearby dining options.Sincerely, General Manager
5.0分
其他
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Nice, clean place to stay
Our stay was a quick one, but everything was good. Clean hotel. Friendly staff.
Chose to try the included breakfast and, I have to say that this was the best breakfast that we've had in a hotel in a longgg time.
Thank you to the staff.
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酒店回复: Thank you for your kind feedback! We’re so glad to hear you enjoyed your stay and especially our breakfast—it’s wonderful to know it stood out as one of the best you’ve had in a hotel. We also appreciate your comments on our friendly team and clean accommodations. We look forward to welcoming you back again soon!
1.0分
商务出差
If you want to feel like your wet while you sleep your in luck, stay here. Black mold on the ceiling.
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酒店回复: Dear Guest,Thank you for sharing your feedback. We appreciate you taking the time to let us know about your experience. Your comments regarding the room condition are important and will be reviewed with our maintenance and housekeeping teams to ensure improvements that enhance comfort and quality for future guests.Sincerely, General Manager
友好而宜人的酒店，地理位置优越。
对于每晚不到100美元的酒店来说，这已经符合预期了。下次还会再来住。
无论
好的
Stayed in room 129 and smelled musty and like mildew. Safety latch on door was broken and literally coming out of the wall. Front office staff were very helpful and nice at check-in. Stayed for two nights and asked for cleaning services and they never came so our trash was overflowing and we had to take it to the lobby to dispose of it. Ice maker on first floor had broken and exploded all over the floor our entire stay.
Charged double $1200
I was charged double once I checked in. The hotel said it should fall off and laughed it off and now I'm having to dispute my bank for the charges.
Hotel bed was extremely uncomfortable and room temp was hard to regulate so it was not comfortable. Booked room for 2 nights but front desk only activated the hotel key card for 1 so was locked out the second night and had to get new key cards, no apology.
The service was nice. Check in was easy and quick. We stayed when it wasn't very busy, so the room was quiet.
Breakfast was so so. You had choices, but they weren't the best. There are lot of restaurant options close by.
Nice, clean place to stay
Our stay was a quick one, but everything was good. Clean hotel. Friendly staff.
Chose to try the included breakfast and, I have to say that this was the best breakfast that we've had in a hotel in a longgg time.
Thank you to the staff.
If you want to feel like your wet while you sleep your in luck, stay here. Black mold on the ceiling.