酒店回复: Thank you for your feedback. We're sorry to hear about your experience and appreciate you bringing these concerns to our attention. We will share your comments with our team to address the issues mentioned, especially regarding room freshness, breakfast quality, and bathroom maintenance. Your input helps us work toward improving guest satisfaction.
2.0分
家庭亲子
原文
翻译提供方：Google
物业条件很差，浴室没有打扫，电梯状况很差，物业很旧，花费超过 225 美元，这不值得
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酒店回复: Thank you for taking the time to share your experience. We sincerely apologize that the condition of the property and cleanliness did not meet your expectations.Your feedback is very important to us, and we are actively working on areas in need of attention, including facility maintenance and cleanliness standards. We understand how disappointing it can be when a stay does not reflect the value paid, and we will use your comments to guide our ongoing improvements.We hope you might consider giving us another opportunity in the future to provide a better experience.
3.0分
其他
原文
翻译提供方：Google
美好的。
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酒店回复: Thank you for your feedback. We’re glad to hear your stay was fine, but we’d love to learn how we can make your next visit even better.We hope to welcome you back soon for an improved experience.
5.0分
家庭亲子
原文
翻译提供方：Google
一切都很好
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酒店回复: Thank you for your fantastic rating! We’re delighted to hear that everything was just right during your stay. We look forward to welcoming you back soon!
2.0分
其他
Staff nice. Rooms need to better clean. Bathroom needs to be updated. Parking lot needs to be paved. Pool needs to be updated.
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酒店回复: Hi Kenneth,Thanks for your feedback! We're happy to hear our staff was nice. We’re sorry some areas didn’t meet your expectations — your comments have been passed to management.Feel free to call us if you'd like to share more. We’d love to welcome you back for a better stay next time!
1.0分
其他
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I had accident in this hotel and hurt myself. I did go to the emergency doctors. I have a report about it. They owe me money. I did not stay the whole term. The police officer help me move it to another quality in hotel better than this one, he put me and my granddaughter who’s four years old out like 730 Wednesday And he did not even do an issue report of me falling it hurt
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酒店回复: Thank you for taking the time to tell us about this. We are very sorry to learn you were injured while on property — your safety and well-being are our highest priorities. What you describe is deeply concerning and not the experience we want any guest to have.Because this involves a possible injury and details that must be handled carefully, we cannot resolve the matter fully in a public forum. Please contact our General Manager or Guest Relations directly as soon as possible so we can investigate and review the incident thoroughly. When you contact us, please include any documentation you have (date/time of the incident, police report number, medical report, or photos) so we can escalate this immediately.You can reach us at [hotel phone number] or via email at [hotel/guest relations email]. If you prefer, reply here with the best way for us to contact you and a staff member will reach out.We take these matters very seriously and will work to review what happened. Again, we’re truly sorry this occurred and appreciate you bringing it to our attention.
1.0分
情侣出游
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The room was clan enough and tenable, hallways and lobby were dirty and smelled. I woke up finding it difficult to breathe, when I went out of room I saw they were running an OZONE generator in the hallway. These generators are not safe in an occupied space. I took photos of the unit. When I asked at the front desk I was told it was ok. There is a warning label right on the unit itself. I tried to speak to the manager and got the run around.
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酒店回复: Hi Anthony,Thank you for bringing this to our attention. We're very sorry to hear about your experience and the discomfort caused by the ozone generator. Your concerns are valid, and we take them seriously. The issue has been passed to management for immediate review, as guest safety and comfort are our top priorities.We understand your frustration and encourage you to contact the hotel directly if you wish to discuss this further. We hope you'll consider giving us another opportunity in the future.
5.0分
其他
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Clean and quiet location
Second time we’ve been there and we are very satisfied with the accommodations. Convenient location, pet friendly. The staff is always friendly
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酒店回复: Hi Geneva,Thank you for staying with us again and for your kind words! We’re so glad to hear that you enjoyed the clean, quiet atmosphere and found our location convenient and pet-friendly. It’s always a pleasure to welcome you, and we're especially happy to know our friendly staff continues to make a great impression.We truly appreciate your continued trust and look forward to your next visit!
4.0分
其他
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Good stay
The hotel is dated, but a lot of things in Myrtle Beach are. It was centrally located to coastal College and Myrtle overall it was clean and that was my main need. I even got to enjoy the pool.
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酒店回复: Thank you for sharing your experience with us. We’re so pleased to hear you had a good stay and that the cleanliness of the hotel met your expectations — we know how important that is.While we recognize that parts of the property reflect the charm of an older building, we’re glad our central location and pool area added to your visit. Being close to Coastal Carolina University and key Myrtle Beach spots makes us a convenient choice, and we’re happy that worked well for you.We hope to welcome you back soon for another comfortable and enjoyable stay!
3.0分
商务出差
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Hotel was ok, very hot and humid. Front desk staff was nice but the cleaning staff was rude as can be. Refused to give any extra towels refused to clean the room one day because the comforter was on the floor, laughed at me and actually told me that I need to relax when I asked to have my room cleaned.
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酒店回复: Thank you for sharing your experience with us. We’re glad to hear our front desk staff made a positive impression, but we’re very concerned about the behavior you described from our housekeeping team. This is certainly not the standard of service we expect or accept.Your feedback has been promptly shared with our management team to ensure this matter is thoroughly addressed. We apologize for any discomfort caused by the temperature and humidity during your stay as well.Please feel free to contact the hotel directly if you wish to discuss this further. We hope you’ll consider giving us another opportunity to provide a stay that better reflects the high standards we strive for.
酒店房间里弥漫着一股挥之不去的陈年霉味。早餐种类少得可怜，我只能给它评个最差。淋浴水压极低，浴缸表面也因为长期未清洗而变得非常滑。
物业条件很差，浴室没有打扫，电梯状况很差，物业很旧，花费超过 225 美元，这不值得
美好的。
一切都很好
Staff nice. Rooms need to better clean. Bathroom needs to be updated. Parking lot needs to be paved. Pool needs to be updated.
I had accident in this hotel and hurt myself. I did go to the emergency doctors. I have a report about it. They owe me money. I did not stay the whole term. The police officer help me move it to another quality in hotel better than this one, he put me and my granddaughter who’s four years old out like 730 Wednesday And he did not even do an issue report of me falling it hurt
The room was clan enough and tenable, hallways and lobby were dirty and smelled. I woke up finding it difficult to breathe, when I went out of room I saw they were running an OZONE generator in the hallway. These generators are not safe in an occupied space. I took photos of the unit. When I asked at the front desk I was told it was ok. There is a warning label right on the unit itself. I tried to speak to the manager and got the run around.
Clean and quiet location
Second time we’ve been there and we are very satisfied with the accommodations. Convenient location, pet friendly. The staff is always friendly
Good stay
The hotel is dated, but a lot of things in Myrtle Beach are. It was centrally located to coastal College and Myrtle overall it was clean and that was my main need. I even got to enjoy the pool.
Hotel was ok, very hot and humid. Front desk staff was nice but the cleaning staff was rude as can be. Refused to give any extra towels refused to clean the room one day because the comforter was on the floor, laughed at me and actually told me that I need to relax when I asked to have my room cleaned.