酒店回复: Hi Shannon, We appreciate your valuable feedback. We are genuinely sorry to learn about your recent experience while visiting our property. Your satisfaction is of utmost importance to us, and we regret that we fell short of your expectations. We would like to better understand the specifics of what transpired and how we can make amends. Please contact us so that we can address your concerns promptly. Once again, we apologize for any inconvenience caused. Your feedback is instrumental in our continuous efforts to ensure an exceptional experience for all our customers. Thank you for your understanding. Natalie #team6
Was given a key to a room that already had an occupant.
No shampoo or hairdryer. Lamp by bed didn’t work.
1.0分
其他
The stsy ans DAVE were so rude and canveled our reservation saying they had 20 reservation at same timw. Bull crap
3.0分
其他
展开
Motel room
At night time their light near window all night it’s too bright by bed need more window curtains to block light we did get well sleep and bed mattress under fame spring weak
4.0分
其他
展开
Good place to stay.
Good place to,stay. It was clean and the beds are actually firmer than I like but I was able to sleep. The only problems I had they were doing construction in the room I had. But upgrades are a good thing.
1.0分
商务出差
展开
Dirty place
There was roaches everywhere and in the restroom. When we went into the room, there was a slaughtered roach on the wall, as if somebody killed it and then it stayed there. There was a dead roach in the refrigerator.
办公室里的一位工作人员非常粗鲁。
最糟糕的经历！！我大约 3:00 醒来，发现水在滴水，我以为是水龙头的问题，但 5:00 起床时，房间被水淹了，我联系了前台，解释说房间地板上有 2 英寸深的水，我所有的东西都湿了，他们让我联系我预订房间的 *******。然后他们告诉我，他们只会将我的钱退还给 *******，为什么不想要那样，我不想那样，我累坏了，我不得不洗干净并擦干所有湿的东西，我问他他们是否可以将其推迟到另一晚，然后把我换到另一个房间，他们说他们不能这样做。他们没有帮我拿东西，也不关心我的房间是否完全被水淹没，他们都过来拍照，结果发现我楼上的客人忘了关水龙头，但基本上那天早上我带着一堆湿漉漉的东西早早就离开了，酒店也没有人帮我拿东西，这给我带来了很大的不便，我不明白为什么他们可以退房费，却不能改到下个晚上让我休息一下，把东西晾干。他们根本就不在乎
我不推荐这家酒店
我不推荐这家酒店。我不得不提早离开，因为床太不舒服了，导致我的脊髓损伤加剧并引起剧烈疼痛，最后我还患上了偏头痛。
他们花了四天时间才来整理我的房间，我的垃圾桶已经满了，第三天就装不下了，但他们就是没来打扫。
他们拒绝给我退款，因为我没能住三天，还编造借口。
远离这个地方。哦，门关不上，就像是被人踢了一样，而且没有修好。
床很硬，很不舒服，浴室里的灯/排气扇声音很大，而且闪烁不定。我们实际上延长了住宿时间，但搬到了该地区的另一家汽车旅馆
水槽漏水。
Was given a key to a room that already had an occupant.
No shampoo or hairdryer. Lamp by bed didn’t work.
The stsy ans DAVE were so rude and canveled our reservation saying they had 20 reservation at same timw. Bull crap
Motel room
At night time their light near window all night it’s too bright by bed need more window curtains to block light we did get well sleep and bed mattress under fame spring weak
Good place to stay.
Good place to,stay. It was clean and the beds are actually firmer than I like but I was able to sleep. The only problems I had they were doing construction in the room I had. But upgrades are a good thing.
Dirty place
There was roaches everywhere and in the restroom. When we went into the room, there was a slaughtered roach on the wall, as if somebody killed it and then it stayed there. There was a dead roach in the refrigerator.