酒店回复: Dear Guest,Thank you for your feedback! We're happy to hear you enjoyed the calm atmosphere. We hope to welcome you back soon!
1.0分
其他
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There was bugs everywhere when I woke up. When i asked for another room or my money back they told me no money back I asked for a diffrent room to shower they told me no they would send housekeeping to clean it.
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酒店回复: Dear Guest, We understand your concerns, and we apologise for the inconvenience. After discussing the matter with our team, we learned that when you called around 8-9 am on your checkout day, our front desk offered to send housekeeping to assist with your needs, and we understand you did not request another room or further assistance. The room had been rented the previous day and should have been cleaned properly. However, due to the surrounding area of our hotel, we occasionally have ladybugs. If you need any further assistance, please feel free to contact the property.
3.0分
商务出差
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The lady at the desk was rude & tried to say my booking wasn’t good when I booked and paid online. Arguing with me saying that I needed to pay over 180 for two nights! Also said they don’t go off of a receipt I was showing her , so after driving many hours it took me 20 minutes to get checked in rather than it being simple. She eventually said she figured out the problem and was still rude. Later she knocked on my door at midnight , I’m not sure why but all in all would have been a way better experience without that. Hotel is clean for the price. Had people outside my room playing music loud until late the second night I stayed.
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酒店回复: Dear Guest,Thank you for sharing your experience. We sincerely apologise for the issues you encountered during check-in and the disturbance at night. This is not the level of service we strive for, and we will address the concerns with our team to ensure better communication and guest experiences moving forward. We also understand how frustrating it can be when there are noise disruptions, and we’ll take steps to improve this as well. We appreciate your feedback and hope to provide a much better experience in the future.
5.0分
其他
Nice and cool. Kept my $25 deposit because I wasn’t ready to check out bc at 11. Left at 1130.
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酒店回复: Dear Guest,Thank you for your feedback. We would like to mention that the late check-out fee is outlined on our website, and we strive to ensure all guests are aware of our policies. We appreciate your understanding and hope to welcome you again in the future.
2.0分
其他
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The beds very uncomfortable. You could feel the springs through the mattress. Shower was two tone. From them trying to paint over the old faded color. Was also smaller thrn a camper shower. Floor was peeling up.
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酒店回复: Dear Guest,Thank you for your feedback, and we're sorry to hear about the issues with the bed, shower, and overall room condition. Your concerns are important, and we will share them with the team to address these problems and improve future stays. We appreciate you bringing this to our attention.
2.0分
商务出差
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Leaves MUCH to be desired....like clean sheets!
I never expect Motel Six to be the Hyatt Regency. That being said, the room we were assigned was not clean, there was a wet barefoot frint on the bathroom rug. There was a hole in the ceiling above the toilet that dripped into the toilet every time someone upstairs used water. It was a non smoking room but there were burn holes in the bed covering and red stains (lipstick?) on the sheets.The pillows were flat and the surfaces were sticky.
1.0分
商务出差
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I dont reccomend usually dont do this
Usually i dont write reviews but i need to warn yall before you stay. Walked in looked decent until i went into the bathroom. Black spots EVERYWHERE seemed like mold not sure though. Next when i woke up i had around 2-3 bumps on my skin that werent there the first night. Secondly, i went to work then came back to find that my card was not working, so i went to the front desk and they thought i checked out even though i paid for two nights. They went into my room grabbed my clothes and put them into a bag THANKFULLY i got them back. Lets just say i didnt stay the second night.
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酒店回复: Dear Guest,Thank you for sharing your experience. We're very sorry for the issues you faced with cleanliness and the front desk. This isn’t the standard we aim for, and we understand your frustration. We’ll address these concerns with our team right away.
3.0分
家庭亲子
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It was in the vicinity of the funeral we were attending. The shower was very small, you couldn’t stretch your arms out to soap up. The maid left the toilet scrubber on the chair in front of the desk. Overall it just wasn’t a good stay.
3.0分
其他
Not again
Front desk cussed at my 14 and 16 year old for asking them for a towel.
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酒店回复: Dear Guest,We're very sorry to hear about this unacceptable behaviour. This is not how we expect our staff to treat any guest, especially young ones. We take this matter seriously and will be addressing it immediately. Thank you for bringing it to our attention.
5.0分
其他
It was quiet the rooms were clean and they were very active with a great down deposit rate
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酒店回复: Dear Guest,Thank you for your feedback! We're glad to hear you enjoyed the quiet atmosphere, clean rooms, and found our deposit policy reasonable. We hope to see you again soon!
我喜欢非常安静
There was bugs everywhere when I woke up. When i asked for another room or my money back they told me no money back I asked for a diffrent room to shower they told me no they would send housekeeping to clean it.
The lady at the desk was rude & tried to say my booking wasn’t good when I booked and paid online. Arguing with me saying that I needed to pay over 180 for two nights! Also said they don’t go off of a receipt I was showing her , so after driving many hours it took me 20 minutes to get checked in rather than it being simple. She eventually said she figured out the problem and was still rude. Later she knocked on my door at midnight , I’m not sure why but all in all would have been a way better experience without that. Hotel is clean for the price. Had people outside my room playing music loud until late the second night I stayed.
Nice and cool. Kept my $25 deposit because I wasn’t ready to check out bc at 11. Left at 1130.
The beds very uncomfortable. You could feel the springs through the mattress. Shower was two tone. From them trying to paint over the old faded color. Was also smaller thrn a camper shower. Floor was peeling up.
Leaves MUCH to be desired....like clean sheets!
I never expect Motel Six to be the Hyatt Regency. That being said, the room we were assigned was not clean, there was a wet barefoot frint on the bathroom rug. There was a hole in the ceiling above the toilet that dripped into the toilet every time someone upstairs used water. It was a non smoking room but there were burn holes in the bed covering and red stains (lipstick?) on the sheets.The pillows were flat and the surfaces were sticky.
I dont reccomend usually dont do this
Usually i dont write reviews but i need to warn yall before you stay. Walked in looked decent until i went into the bathroom. Black spots EVERYWHERE seemed like mold not sure though. Next when i woke up i had around 2-3 bumps on my skin that werent there the first night. Secondly, i went to work then came back to find that my card was not working, so i went to the front desk and they thought i checked out even though i paid for two nights. They went into my room grabbed my clothes and put them into a bag THANKFULLY i got them back. Lets just say i didnt stay the second night.
It was in the vicinity of the funeral we were attending. The shower was very small, you couldn’t stretch your arms out to soap up. The maid left the toilet scrubber on the chair in front of the desk. Overall it just wasn’t a good stay.
Not again
Front desk cussed at my 14 and 16 year old for asking them for a towel.
It was quiet the rooms were clean and they were very active with a great down deposit rate