酒店回复: Hi!We acknowledge your feedback regarding the comfortable King bed but regret that the metal spring foundation created a loud screeching noise when you were using it. We certainly understand how frustrating and disruptive such an issue can be, and we are sorry this detracted from what should have been a restful stay. Our maintenance team is currently reviewing your comments to repair or replace the foundation immediately.
5.0分
其他
原文
翻译提供方：Google
服务非常好，干净，早餐很好！！
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酒店回复: Hi!Excellent service, a clean space, and a satisfying breakfast are exactly the comforts we love to share with our guests. Knowing these details stood out makes us smile and keeps the welcoming spirit strong. The doors are always open for another warm and enjoyable visit.
4.0分
家庭亲子
Nice property would stay again. Admin & Housekeeping all very friendly & accommodating . Nice pool area for drinks & coffee.
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酒店回复: Hi!It’s nice hearing that you enjoyed the property and felt welcomed by our admin and housekeeping teams, we really appreciate that. We’re glad the pool area added to your stay, especially for drinks and coffee. If anything felt less than perfect along the way, we truly regret that and will keep working to make each visit even smoother. We’d love to have you back the next time you’re in the area.
5.0分
其他
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The staff was courteous, helpful and kind. The bed and pillows were comfortable, parking was plentiful and the location was very nice. Thanks for a very pleasant stay!
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酒店回复: Hi!We are absolutely delighted to read that you had such a pleasant stay, and we truly appreciate you highlighting the kindness of our team and the comfort of the beds and pillows. It means a great deal to us that you enjoyed the location and found the parking plentiful during your visit. We look forward to welcoming you back the next time you are in the area!
3.0分
家庭亲子
WiFi and internet awful!! Couldn’t connect tv to Netflix with our account and front desk just said they weren’t equipped and couldn’t help!!
5.0分
商务出差
The breakfast consisted of healthy options: yogurt, bananas, oranges , tangerines and nuts. I also, enjoyed the variety of oatmeal’s and cereals.
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酒店回复: Dear Guest,Thanks for sharing what stood out to you during breakfast. We’re glad the healthy choices like yogurt, fruit, nuts, and the oatmeal and cereal options worked well for you. If there’s anything you felt could’ve made the experience even better, we’d truly appreciate hearing it so we can keep improving. We hope your next visit feels even more enjoyable from start to finish.
3.0分
其他
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Older building, but renovated. Room was clean and bed was comfy. Pool area looked nice. Unfortunately our room (107) had a moldy smell and the humidity was higher. Unfortunately the AC didn’t help. We didn’t check, if a better room would be available, because we only stayed for 1 night and it was already late.
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酒店回复: Dear Guest,Thank you so much for taking the time to share your feedback with us! We're delighted to hear that you found your room to be clean and the bed comfortable, and that the pool area caught your eye. We truly appreciate you pointing out the issue with the moldy smell, please accept our sincerest apologies for this inconvenience. We're always striving to improve and welcome your insights.
4.0分
其他
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Good Hotel. Just needs some small Maintenance
Overall the hotel is a good place to stay, especially for long weekends and the price. I had a few issues though during my stay. The first is I was given only half a roll of TP for a 4 day stay, so I had to get more from the front desk. The shower curtain rod was installed incorrectly. So when taking a shower the one side of the curtain slowly sank toeard the middle. This made fo a nice big puddle outside the shower. The shower also had horrible pressure, which made you have to stand up toward the front of the shower cause it had not power to spray at a good pressure. Same for the bathroom sink. Your hands basically touch the back of the sink just to wash them off cause the lack of pressure. The tv, although it's nice you can add your own netflix, and whatnot, took a minute to figure out. The channels definitely didn't line up with what the channel guide said. Internet worked fine. The staff was great and super helpful. I didn't use the pool, this time, but last time it was awesome with the jacuzzi. I didn't eat the breakfast as I was up and gone before it came out. Overall good experience and I will probably stay again, if I think it's the better option, or if I'm staying on Saint Simons.
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酒店回复: Dear Guest,Thanks for sharing your experience with us. We truly understand how frustrating those maintenance issues must have been, especially during a longer stay, and we appreciate you pointing them out. We’ll be checking the shower setup, water pressure, and room supplies to make sure they’re in better shape moving forward. It’s great to hear that our staff took good care of you, and we’re glad the overall stay still worked out. We hope your next visit feels much smoother from start to finish.
5.0分
家庭亲子
Only thing I had a problem with in the Suite need door to separate bedroom from sitting area
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酒店回复: Hi!Thanks so much for sharing this with us! We’re glad to hear you enjoyed the suite overall, and we appreciate you pointing out what could make it even better. Having a door between the bedroom and sitting area would definitely add more privacy and comfort, and we’ll make sure this gets passed along to the right team. We hope your next stay feels even more relaxing and welcoming!
维护得很好的度假酒店
一家美丽的度假酒店，工作人员非常友好且称职——办理入住、提供早餐（泡泡小姐）。结合大型泳池，绝对推荐。
特大床很舒服，但床架是金属弹簧的。上下床时发出的吱吱声令人难以置信。
服务非常好，干净，早餐很好！！
Nice property would stay again. Admin & Housekeeping all very friendly & accommodating . Nice pool area for drinks & coffee.
The staff was courteous, helpful and kind. The bed and pillows were comfortable, parking was plentiful and the location was very nice. Thanks for a very pleasant stay!
WiFi and internet awful!! Couldn’t connect tv to Netflix with our account and front desk just said they weren’t equipped and couldn’t help!!
The breakfast consisted of healthy options: yogurt, bananas, oranges , tangerines and nuts. I also, enjoyed the variety of oatmeal’s and cereals.
Older building, but renovated. Room was clean and bed was comfy. Pool area looked nice. Unfortunately our room (107) had a moldy smell and the humidity was higher. Unfortunately the AC didn’t help. We didn’t check, if a better room would be available, because we only stayed for 1 night and it was already late.
Good Hotel. Just needs some small Maintenance
Overall the hotel is a good place to stay, especially for long weekends and the price. I had a few issues though during my stay. The first is I was given only half a roll of TP for a 4 day stay, so I had to get more from the front desk. The shower curtain rod was installed incorrectly. So when taking a shower the one side of the curtain slowly sank toeard the middle. This made fo a nice big puddle outside the shower. The shower also had horrible pressure, which made you have to stand up toward the front of the shower cause it had not power to spray at a good pressure. Same for the bathroom sink. Your hands basically touch the back of the sink just to wash them off cause the lack of pressure. The tv, although it's nice you can add your own netflix, and whatnot, took a minute to figure out. The channels definitely didn't line up with what the channel guide said. Internet worked fine. The staff was great and super helpful. I didn't use the pool, this time, but last time it was awesome with the jacuzzi. I didn't eat the breakfast as I was up and gone before it came out. Overall good experience and I will probably stay again, if I think it's the better option, or if I'm staying on Saint Simons.
Only thing I had a problem with in the Suite need door to separate bedroom from sitting area