In our room, the air was cool but the smell was terrible. The fridge door did not close. The pool was a bit sketchy. The staff was very pleasant but the facility was just old and not well maintained. As for the man smoking on the walkway in his “swimsuit”/BVDs the next morning. Ewww. I’ve enjoyed many stays in some nice Choice Hotels before. This one didn’t make the list. I hope they renovate soon. It’s much needed.
3.0分
情侣出游
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Called and made a reservation at no time was I told a 100.00 dollar security deposit would be charged not even at check in. I found out when an alert came across my phone. Room phone didn't work so I had to walk from the back to the front to find out about the charge. The full hot breakfast was prepackaged muffins. No coffee the machine was broke. No juices guess they forgot to make a grocery run. Couldn't get my receipt as they were making the nonexistent hot breakfast and no one could come to the desk. If they're going to charge a damage deposit they should at least fix damage done by previous occupants.
2.0分
其他
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The room smelled really bad. The bathroom had black stuff in the corners. The refrigerator would not close due to the ice build up. The pool had something in it. The continental breakfast was okay. The staff was very nice. Friendly. The facility was just old and run down. We will not stay there ever again.
1.0分
家庭亲子
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shortly after check in we discovered cockroaches in our room. upon speaking to the front desk they offered to send maintenance up, he showed up over an hour later with no spray or anything. I asked him if roaches were common there his response was"we just took this hotel over (which is false this page shows atleast 2019) good thing you didn't stay at the one across town is way worse. we grabbed the kids and left both rooms, inevitably wasting two rooms since we couldn't stay in them. customer service offered "points" as compensation then hasn't responded in 4 days. never again. sharing reviews across all platforms
2.0分
情侣出游
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The woman at checkout was pleasant and the bed was comfortable. The corners of the bathroom could have been cleaner. We were told there was a cold breakfast, but when we tried the door at 6:45, it was locked. I rang the doorbell, but no one answered. It was raining and there was no way to get to the lobby without getting wet. Would not stay there again.
In our room, the air was cool but the smell was terrible. The fridge door did not close. The pool was a bit sketchy. The staff was very pleasant but the facility was just old and not well maintained. As for the man smoking on the walkway in his “swimsuit”/BVDs the next morning. Ewww. I’ve enjoyed many stays in some nice Choice Hotels before. This one didn’t make the list. I hope they renovate soon. It’s much needed.
Called and made a reservation at no time was I told a 100.00 dollar security deposit would be charged not even at check in. I found out when an alert came across my phone. Room phone didn't work so I had to walk from the back to the front to find out about the charge. The full hot breakfast was prepackaged muffins. No coffee the machine was broke. No juices guess they forgot to make a grocery run. Couldn't get my receipt as they were making the nonexistent hot breakfast and no one could come to the desk. If they're going to charge a damage deposit they should at least fix damage done by previous occupants.
The room smelled really bad. The bathroom had black stuff in the corners. The refrigerator would not close due to the ice build up. The pool had something in it. The continental breakfast was okay. The staff was very nice. Friendly. The facility was just old and run down. We will not stay there ever again.
shortly after check in we discovered cockroaches in our room. upon speaking to the front desk they offered to send maintenance up, he showed up over an hour later with no spray or anything. I asked him if roaches were common there his response was"we just took this hotel over (which is false this page shows atleast 2019) good thing you didn't stay at the one across town is way worse. we grabbed the kids and left both rooms, inevitably wasting two rooms since we couldn't stay in them. customer service offered "points" as compensation then hasn't responded in 4 days. never again. sharing reviews across all platforms
The woman at checkout was pleasant and the bed was comfortable. The corners of the bathroom could have been cleaner. We were told there was a cold breakfast, but when we tried the door at 6:45, it was locked. I rang the doorbell, but no one answered. It was raining and there was no way to get to the lobby without getting wet. Would not stay there again.