整体评价是一个4.5星的酒店，在各方面都努力达到5星级，没有大的问题，但总是稍微差一点。房间面积还行，设计不错，但有点暗。枕头和床都比较舒服，有不同的枕头（枕头菜单）可以选择。空调凉得有一点慢。设施维护的还可以，但有一些还是老化明显。每天晚上都会送小吃，也有turn down service，但欢迎卡片上是另一个人的名字。迷你吧不免费，送了一瓶比较便宜的酒。早餐是点餐，服务不错。客房清洁一般，主要是用完的备品不及时补充，不过单独要的话很快送来。
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酒店回复: Dear Guest,We are delighted to learn that you had a very pleasant experience at our hotel. We are glad that you enjoyed our room design, comfortable bed and unique pillow selection. We are also happy to hear that our breakfast and service met your expectations.We have noted your feedback on lighting, air conditioning and room cleanliness. Our goal is to continuously improve our services and provide guests with the most comfortable experience and convenient conditions. Your insights into our shortcomings are indeed very valuable.Thank you for your appreciation of our well-maintained facilities, nightly snack service, and timely delivery of requested items. We are committed to ensuring that every aspect of our guest's stay is pleasant and satisfactory.Thank you again for your valuable feedback, and we look forward to serving you again soon.Amira ImbabyGuest Relations ManagerNh Collection Fori Imperiali
酒店回复: Dear valued Guest,Thank you for choosing NH Collection Fori Imperiali and for sharing your experience with us. We are delighted to hear that our Front Desk team was able to assist you with an upgrade and local arrangements, and that you enjoyed the beautiful view from our rooftop restaurant.We also appreciate your constructive feedback regarding the breakfast selection and the storefront size. Please rest assured that we take your comments seriously, as we continuously strive to enhance our Guests’ experiences.We truly hope to have the pleasure of welcoming you back soon for an even more enjoyable stay.With our kindest regards,Guest RelationsNH Collection Fori Imperiali
酒店回复: Dear Guest,first of all we would like to thank you for choosing NH Collection Fori Imperiali and for sharing your feedback with us.We are delighted to learn that you enjoyed our enviable location and that you have been impressed by the professionalism of our Front Desk staff!Please accept our apologies for the disturbance you experienced during your stay and for falling short of our high standards. I would like to assure you that action is being taken in response to your comments and every effort is being made to ensure similar issues do not occur in the future. We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to welcome you back soon and restore your confidence in our hotel.Thank you again for your time.With our kindest regards,Ihab ChafiGuest RelationsNH Collection Fori Imperiali
酒店回复: Dear Mrs. Yao,first of all we would like to thank you for choosing NH Collection Fori Imperiali and for sharing your feedback with us.Please accept our sincere apologies that you left our hotel feeling disappointed on your arrival date but we are glad at the same time that you enjoyed the stay at Anantara Palazzo Naiadi! We have investigated your feedback concerning the inconvenience due to the availability system process between our Hotel and the agency but rest assured that we are taking necessary action to ensure our typically high standards are retained. We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to welcome you back in NH Collection Fori Imperiali this time in order to offer you a memorable experience in the near future.Thank you again for choosing NH Collection Fori Imperiali and for your time in sharing your important feedback.With our kindest regards,Ihab ChafiGuest RelationsNH Collection Fori Imperiali
5.0分
高级房
情侣出游
位置特别好，服务很亲切
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酒店回复: Dear valued Guest,Thank you for choosing NH Collection Fori Imperiali and for your kind review. We are pleased to know that you appreciated our enviable location and the friendly service provided by our Team.Your feedback is invaluable to us, and we look forward to welcoming you back for another memorable experience in the near future.With our warmest regards,Guest RelationsNH Collection Fori Imperiali
5.0分
套房
家庭亲子
所有人都服务态度很好。房间很干净。位置非常好。
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酒店回复: Dear Guest,first of all we wuoud like to thank you for choosing NH Collection Fori Imperiali and for sharing your kind review. We are all looking forward to welcome you again in the Eternal City for a memorable and better experiene with us! With our kindest regards, Ihab Chafi Guest Relations NH Collection Fori Imperiali
整体评价是一个4.5星的酒店，在各方面都努力达到5星级，没有大的问题，但总是稍微差一点。房间面积还行，设计不错，但有点暗。枕头和床都比较舒服，有不同的枕头（枕头菜单）可以选择。空调凉得有一点慢。设施维护的还可以，但有一些还是老化明显。每天晚上都会送小吃，也有turn down service，但欢迎卡片上是另一个人的名字。迷你吧不免费，送了一瓶比较便宜的酒。早餐是点餐，服务不错。客房清洁一般，主要是用完的备品不及时补充，不过单独要的话很快送来。
这绝对是一个令人惊艳的住宿地点。景色？简直美得令人窒息。下次我一定要多住几晚。服务也非常棒。Contanzo 帮我办理了入住和退房手续。他们还帮我叫了出租车，一切都非常顺利。说实话，我真的没有奢求过能有更好的住宿体验了。我一定要再来！
地理位置绝佳！步行即可到达主要景点！景色也很棒！屋顶餐厅 Oro Bistrot 的美食非常美味，而且能欣赏到迷人的景色！一定要预订能看到维托里安诺纪念堂的房间。零点早餐也非常美味！强烈推荐！
帮我们升级了一个有两个位生间的套房，前台打车本地订餐都可帮忙，楼顶的餐厅Biew也很好，除了门面有点小，早餐没什么水果，其他都可以
很棒的酒店。位于罗马市中心，还有一个超赞的露台。
房间设施很好。前台帅哥靓女接待很周全。主要是近图拉真柱，周边是古罗马遗址群落。早起和傍晚都是很好的参观体验。但是，前台给安排二楼的房间，紧挨电梯，晚上一楼前台的说话声音在房间里听的清清楚楚。持续至晚上十一点。我觉着这个不好。大大减少了良好的体验感。有点对不住这个等级的宾馆。
这酒店没住到，是酒店和携程沟通的问题，我收到确认，但是到酒店没房，经过好一番沟通，酒店升级我到安娜塔拉，这个负责任的态度还是可以的，希望下次有机会，他离景点很近
位置特别好，服务很亲切
所有人都服务态度很好。房间很干净。位置非常好。
超爱这家酒店！！！