酒店回复: Hello ramon, We are sorry to hear about your experience. Guest safety is a priority for us, and we strive to provide a secure environment. Your feedback is valuable to us, and we will address the concerns raised for future improvements. We recommend reaching out to the management directly so they can further assist you with your concerns.
5.0分
情侣出游
原文
翻译提供方:Google
好的
4.0分
家庭亲子
原文
翻译提供方:Google
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酒店回复: Salut voyageur,Merci pour l’excellente note !!Maz K.#Team6
1.0分
其他
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The sheets were stained and dingy on the bed to the point that I can't believe that used those sheets bathtub cringy I'm not a person that usually will give a bad review but I would never stay there again
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酒店回复: Hi Elaine, Thank you for your rating. We regret to see that your experience fell far short of expectations. Guest feedback is important for us to identify where improvements are most needed. We are taking this as an opportunity to review and enhance our services. We hope to welcome you again soon. Sarah Jacobs #Team6
1.0分
其他
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As soon as we arrived our room wasn't available. Once going through the hoops the room that was available was filthy dirty. Went back to the front desk and got a refund. Waiting for that to be completed by our bank as well. This place is not recommended by our choice at all.
1.0分
其他
The sheets and blankets were disgusting and trying to receive clean linen was difficult to none. I did not stay the night and booked another hotel.
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酒店回复: Hi Nigel, Thank you for your rating. We regret to see that your experience fell far short of expectations. Guest feedback is important for us to identify where improvements are most needed. We are taking this as an opportunity to review and enhance our services. We hope to welcome you again soon. Sarah Jacobs #Team6
1.0分
其他
The bed sheets had stains and I reserved a nonsmoking room a week in advance and when I got there, there wasn’t one available.
1.0分
商务出差
Black mold everywhere , dirty sheets , hot water didn't work , roaches in the fridge , hair in the shower , dirty towels in the room absolutely disgusting
3.0分
其他
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You for what you get. I guess, smfh
Well first off the room smelled like someone died in it and the bed coverings had blood stains all over them and the bed spelled of piss, the shower never got hot so i had to take a cold shower and my wife got harassed by the mexicans living here everytime she went outside, very unpleasant situation, wish i could have gotten a refund
4.0分
商务出差
There were some questionable people in and out so i didnt feel very safe going to the car alone at night but the staff was great and everything else was good
没有早餐,这个地区对我来说似乎不安全
好的
穿过
The sheets were stained and dingy on the bed to the point that I can't believe that used those sheets bathtub cringy I'm not a person that usually will give a bad review but I would never stay there again
As soon as we arrived our room wasn't available. Once going through the hoops the room that was available was filthy dirty. Went back to the front desk and got a refund. Waiting for that to be completed by our bank as well. This place is not recommended by our choice at all.
The sheets and blankets were disgusting and trying to receive clean linen was difficult to none. I did not stay the night and booked another hotel.
The bed sheets had stains and I reserved a nonsmoking room a week in advance and when I got there, there wasn’t one available.
Black mold everywhere , dirty sheets , hot water didn't work , roaches in the fridge , hair in the shower , dirty towels in the room absolutely disgusting
You for what you get. I guess, smfh
Well first off the room smelled like someone died in it and the bed coverings had blood stains all over them and the bed spelled of piss, the shower never got hot so i had to take a cold shower and my wife got harassed by the mexicans living here everytime she went outside, very unpleasant situation, wish i could have gotten a refund
There were some questionable people in and out so i didnt feel very safe going to the car alone at night but the staff was great and everything else was good