Sentosa resort is one of the worst places to stay or arrange any function. Don't consider it for anything. My office party that was done recently in April, we had the worst experience. Staff very inflexible, very rude. We had to do a verbal fight with them to get basic services. It's been 2 months since that experience, but I just cannot get it out of my head. My staff members were wondering why I chose such a bad place for office party. I spend a lot of money here at Sentosa without getting good service. There is no body there whom you can complain and they will listen to you and fix it. They all are employees and they don't care what happens to the reputation of this resort. One of the worst hotels in PCMC Area in this age of competition. My next office function was done at Tip-Top. Got decent service there. Don't think of Sentosa... You will be sorry.
酒店外观不错，但内部和管理很糟糕。他们给我们安排了一间房，然后要求我们换了两次。当我们告诉他们我们的套餐包括晚餐时，他们说这不可能。等了很久之后，他们同意了，然后我们去了第三间房。他们以升级为名给我们安排了一间甚至打扫得都不干净的房间。浴室里有头发，我猜是之前有人聚会时留下的，但他们懒得打扫。
我最近住在这家酒店，度过了一段美妙的时光。*食物很棒，提供各种可满足各种口味的美味佳肴。*工作人员很有礼貌*，总是面带微笑地随时准备提供帮助，让住宿更加愉快。*服务非常迅速，确保所有要求都得到及时处理。*房间干净整洁，是漫长一天后放松身心的安静场所*。此外，*房间的景色很美，为住宿增添了整体乐趣。总的来说，这是一次很棒的体验，我强烈推荐这家酒店，因为它的食物美味、工作人员彬彬有礼、服务高效、氛围宁静。
酒店非常好，很宽敞。清洁度非常好。食物非常好。员工非常合作。主要景点是水上乐园度假村，里面有各种游乐设施和波浪池。建议增加一些室内游戏。
酒店不提供早餐，非常糟糕。我第一次看到房间里不能关灯。开着灯怎么能睡着，太糟糕了。
工作人员非常粗鲁，根本没有服务，没有水，也没有床垫，尽管我们已经付了钱。浪费钱。
位置很好，食物很棒。工作人员很友善，服务也很好。设施很好，但由于下雨，我们无法使用太多设施。
最糟糕的度假村，床被损坏，房间里有难闻的味道
酒店很旧，没有升级，员工一点也不合作
房间非常差，尤其是浴室，我们付的早餐没有给你太多选择（如果有的话），没有网络，而且总体清洁度很差。
今天（2023年2月18日）去的，一个叫Brijmohan的服务员让我起身去吧台坐，因为我是单身，我不喝酒，我是来吃饭的。这简直是侮辱。经理Thakur说这是个普通的错误，前台Mithun拒绝透露我的邮箱地址。他们评判顾客，还说这是家庭区，真是岂有此理！
Sentosa resort is one of the worst places to stay or arrange any function. Don't consider it for anything. My office party that was done recently in April, we had the worst experience. Staff very inflexible, very rude. We had to do a verbal fight with them to get basic services. It's been 2 months since that experience, but I just cannot get it out of my head. My staff members were wondering why I chose such a bad place for office party. I spend a lot of money here at Sentosa without getting good service. There is no body there whom you can complain and they will listen to you and fix it. They all are employees and they don't care what happens to the reputation of this resort. One of the worst hotels in PCMC Area in this age of competition. My next office function was done at Tip-Top. Got decent service there. Don't think of Sentosa... You will be sorry.