Great stay! Clean room, great staff, good parking, great breakfast. Easy check in check out. Location is very convenient for walking to the Abraham Lincoln museum and library.
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酒店回复: Great to hear that you enjoyed your stay. We appreciate you staying with us and your feedback as well.
4.0分
其他
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Room was very clean. We walked right in off the street and had to call someone up to register us. That was not upsetting at that time. But when we went out a little later to get something to eat and we came back and again no one was ever at the desk. This happened again later. The area is very dark around there and anyone, homeless or other could walk right in. I did not feel safe.
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酒店回复: Thank you for staying with us, we appreciate your feedback. My sincere apologies for no one being at the desk, I will make sure to address that.
4.0分
其他
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Nothing fancy but clean and good service. Breakfast was above average and, for me, a perfect location since I was there to visit my brother in St. John’s hospital right across the street.
酒店回复: Thank you for staying with us, we appreciate your feedback.
2.0分
其他
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I don't understand the rave reviews of this property. The neighbor to the east is a level one trauma center that has helicopters flying overhead and ambulances running lights and blaring sirens all hours of the day and night. The neighbor to the west is a soup kitchen. The property is decaying, the breakfast is at best - fuel. I've had two chiropractor visits since getting home because the bed was a joke. The only thing it has going for it is the staff - they were very nice.
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酒店回复: We are sorry that you didn't enjoy your stay. We are in a medical district and also a historical district. We do our best to provide guest satisfaction and appreciate your feedback and will continue to do our best.
5.0分
家庭亲子
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Excellent choice and option to Galena during a peak travel period. The owner very responsive and helpful. Highly recommend.
Only issue was the steep stairs to second floor for an older person with luggage. But it is an older home.
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酒店回复: Thank you for staying with us. Our apologies if you weren't told about our elevator. Should you return to stay with us, you can also request the first floor and we would be happy to try to make that happen for you. We appreciate your feedback.
5.0分
其他
The room was very clean, as well as the lobby and hallways. Hotel staff was very pleasant. I would definitely stay here again.
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酒店回复: Thank you for staying with us. We are happy to hear that you enjoyed your stay and we would love to accommodate you again. We appreciate your feedback.
4.0分
情侣出游
For the price, pretty minimal. Not real clean. Remodel shabby. Towels thin. Breakfast okay.Staff friendly. Not at all as advertised on *******.
酒店回复: Thank you for staying with us. We appreciate your feedback.
5.0分
其他
Staff was very friendly and helpful. Property was clean although older and sho2ed some signs of wear and tear.
酒店回复: Thank you for staying with us, we appreciate your feedback.
4.0分
其他
The staff was great, efficient and friendly. The location was perfect for our visit to Springfield.
酒店回复: Thank you for staying with us, we appreciate your feedback.
酒店位于市中心,去林肯故居公园、博物馆等都很方便,酒店只提供简单的早餐,所以期望值不要太高。我们是三人入住预订,可是房间里只有二套毛巾,和前台说需要补一套毛巾,满口答应,并承诺马上送到房间,结果我们去超市购物回来仍然没有送到,只能自己去楼下讨要,不太满意。房间老旧,有味道,先生过敏了,只能服药睡觉。房间里没有USB接口,请一定要自配插头,否则没办法充电,千万别忘记!
Great stay! Clean room, great staff, good parking, great breakfast. Easy check in check out. Location is very convenient for walking to the Abraham Lincoln museum and library.
Room was very clean. We walked right in off the street and had to call someone up to register us. That was not upsetting at that time. But when we went out a little later to get something to eat and we came back and again no one was ever at the desk. This happened again later. The area is very dark around there and anyone, homeless or other could walk right in. I did not feel safe.
Nothing fancy but clean and good service. Breakfast was above average and, for me, a perfect location since I was there to visit my brother in St. John’s hospital right across the street.
I don't understand the rave reviews of this property. The neighbor to the east is a level one trauma center that has helicopters flying overhead and ambulances running lights and blaring sirens all hours of the day and night. The neighbor to the west is a soup kitchen. The property is decaying, the breakfast is at best - fuel. I've had two chiropractor visits since getting home because the bed was a joke. The only thing it has going for it is the staff - they were very nice.
Excellent choice and option to Galena during a peak travel period. The owner very responsive and helpful. Highly recommend.
Only issue was the steep stairs to second floor for an older person with luggage. But it is an older home.
The room was very clean, as well as the lobby and hallways. Hotel staff was very pleasant. I would definitely stay here again.
For the price, pretty minimal. Not real clean. Remodel shabby. Towels thin. Breakfast okay.Staff friendly. Not at all as advertised on *******.
Staff was very friendly and helpful. Property was clean although older and sho2ed some signs of wear and tear.
The staff was great, efficient and friendly. The location was perfect for our visit to Springfield.