I spent a lot on this suite so called not a suite and they are doing renovations like jack hammering outside my door. The resolution is to move to a different floor which lbut i didn’t want to do that or anything Comfort Inn right. I did move but I had a lot of work never again
1.0分
家庭亲子
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I made a reservation in the wrong city by accident. It took me 10 minutes to notice so i called the hotel and the hotel said call expidia, expidea stated they had to reach out to the hote. 10 days later and i dont get my money back.
1.0分
家庭亲子
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The first impression walking in was great — the lobby looked nice and the front staff was friendly and welcoming. However, once I got to the room, things went downhill. There were quite a few stink bugs, the bed sheets had visible stains, and the tub was stopped up. The room also didn’t smell very good and had a faint hint of smoke. On top of that, the breakfast was disappointing and not worth it.
Overall, great staff and lobby area, but the room cleanliness and quality need major improvement.
1.0分
商务出差
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Poor cleanliness and poor routine maintenance. The entire place needs a good deep cleaning. The room smelled of mold, either from the poorly maintained in-room air conditioner or the moisture from the indoor pool across the hall.
2.0分
其他
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Flooors sinking and tremendously slanted
The floor was so slanted so many different places that I was afraid it was going to cave in. Never experienced anything like it.
5.0分
家庭亲子
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The only negative thing we noticed was that the carpet in front of the mini-fridge was heavily soiled and needed cleaning. Everything else was clean, fantastic, and in excellent working order. We had a comfortable stay.
2.0分
其他
Dingy, marred furniture and walls. Nasty bathtub. No conditioner in bathroom and no extra TP. Will not stay at this hotel again.
1.0分
其他
The first room was covered in mold and stunk. The second room was gross. Looked like vomit on the bed. Mold all over. We left.
在设施内走动，无论是去自助餐厅还是去房间，公共区域都很乱。咖啡吧只提供无糖和半糖半奶。华夫饼没有无糖糖浆。炒鸡蛋边缘焦了。墙壁很薄，我能清楚地听到隔壁房间的谈话。浴室淋浴底部周围有些霉菌。浴帘很脏，底部褪色了。我对住宿体验很不满意，照片的质量也不如我收到时。
太失望了，跟网上照片不一样！
我们预订了房间，过了入住时间才到，他们问我们想住哪层楼，还得确认房间是否准备好。我们想去要泳池毛巾，也想开灯，结果发现房间太冷，待不了五分钟。早餐最糟糕。华夫饼没有糖浆，麦片只有少量，我们不得不用微波炉重新加热炒鸡蛋和油腻腻的香肠，地板也很脏。房间里浴缸周围有霉菌，但其他方面都很干净。
I spent a lot on this suite so called not a suite and they are doing renovations like jack hammering outside my door. The resolution is to move to a different floor which lbut i didn’t want to do that or anything Comfort Inn right. I did move but I had a lot of work never again
I made a reservation in the wrong city by accident. It took me 10 minutes to notice so i called the hotel and the hotel said call expidia, expidea stated they had to reach out to the hote. 10 days later and i dont get my money back.
The first impression walking in was great — the lobby looked nice and the front staff was friendly and welcoming. However, once I got to the room, things went downhill. There were quite a few stink bugs, the bed sheets had visible stains, and the tub was stopped up. The room also didn’t smell very good and had a faint hint of smoke. On top of that, the breakfast was disappointing and not worth it.
Overall, great staff and lobby area, but the room cleanliness and quality need major improvement.
Poor cleanliness and poor routine maintenance. The entire place needs a good deep cleaning. The room smelled of mold, either from the poorly maintained in-room air conditioner or the moisture from the indoor pool across the hall.
Flooors sinking and tremendously slanted
The floor was so slanted so many different places that I was afraid it was going to cave in. Never experienced anything like it.
The only negative thing we noticed was that the carpet in front of the mini-fridge was heavily soiled and needed cleaning. Everything else was clean, fantastic, and in excellent working order. We had a comfortable stay.
Dingy, marred furniture and walls. Nasty bathtub. No conditioner in bathroom and no extra TP. Will not stay at this hotel again.
The first room was covered in mold and stunk. The second room was gross. Looked like vomit on the bed. Mold all over. We left.