酒店回复: Hi Matthew,Your satisfaction means the world to us, and we are overjoyed to have met your expectations. We cannot wait to have the opportunity to serve you again and surpass your expectations in the future! Jeremy Ward #Team6
5.0分
商务出差
原文
翻译提供方:Google
有地方停车
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酒店回复: Hola Denis,¡Agradecemos tu generosa calificación! Realmente nos alegra el día.Lilith#Team6
4.0分
其他
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The building isn’t anything special. The pool has been filled in with dirt. The room was clean and the staff friendly. Parking was tight and this particular stay there was a moving truck taking up at the charging stations and a few additional parking spots. There don’t seem to be a lingering homeless population, but lots of warnings not to leave belongs in the your vehicle. Housekeeping was still cleaning rooms at 5pm.
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酒店回复: Dear Guest,Thank you for your feedback. We appreciate your kind words about the clean rooms and friendly staff. We apologize for the inconvenience caused by limited parking and housekeeping timing, as well as the pool being filled in. Your comments about security and parking are noted, and we’ll continue working to improve the guest experience. We appreciate you bringing these details to our attention.Jeremy Ward #Team6
2.0分
其他
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Parking ok. Room basic but ok. Very noisy difficult to sleep
Homeless person going through the dumpster at midnight making a lot of noise. Rooms not insulated well at all
Hotel could use some updating.
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酒店回复: Hi Marisa,Thank you for your feedback. We're glad to hear parking and the room met basic expectations, but we apologize for the noise issues and disturbance during the night. We understand how important a good night’s rest is and appreciate your comments about insulation and property condition. Your concerns have been noted and will be shared with our team as we work toward improving the guest experience.Jeremy Ward #Team6
2.0分
其他
Room had multiple roaches and flies, the fridge was leaking, and the shower in poor condition
不含早餐,办公室附近有弯管机。
我是在2023年7月22日下午4点左右办理入住的。前台接待人员非常专业和友善,她对业务很熟练。虽然没记住她的名字,但还是要感谢她。
然而,我们被分配到的楼上243房间非常脏;所有东西闻起来都不干净,毛巾、床上用品、沐浴露都是开封用过的。地板上有死蟑螂,我半夜起来上厕所的时候又打死了好几只。我只能说,我不会再预订这家速8酒店了。房间真的非常非常脏,甚至都没有消毒的味道!
房间与*******网站上的图片完全不符。房间状况非常糟糕,房间条件很差。前台接待员人很好。但是,由于入住时间太长,入住两个小时后就离开了,感觉不太安全。
糟透了。我一直都选同一家酒店,但这次却如此。蟑螂很多,迷你吧坏了,水太多了,就是这样。三天都没人来打扫,毛巾也很脏。这次真是糟透了。
一切都很脏
还好,
有地方停车
The building isn’t anything special. The pool has been filled in with dirt. The room was clean and the staff friendly. Parking was tight and this particular stay there was a moving truck taking up at the charging stations and a few additional parking spots. There don’t seem to be a lingering homeless population, but lots of warnings not to leave belongs in the your vehicle. Housekeeping was still cleaning rooms at 5pm.
Parking ok. Room basic but ok. Very noisy difficult to sleep
Homeless person going through the dumpster at midnight making a lot of noise. Rooms not insulated well at all
Hotel could use some updating.
Room had multiple roaches and flies, the fridge was leaking, and the shower in poor condition