Danny was very friendly and provided me with excellent customer service!
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酒店回复: Hello Jaylene,Thank you for the wonderful review! We are so glad to hear you enjoyed your stay with us!
4.0分
其他
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Room was spacious enough, but the bed was made in the MOST curious manner..? In all the years I have stayed in motels, I have NEVER seen a bed composed like this one. (No blanket, spread was actually tucked aggressively into the mattress; just a top sheet & the spread. Very curious.) Internet was extremely volatile; finally gave up on it because it would not stay engaged. Room was very quiet. This is a bare bones place, but worthy for an overnite stay, especially the price.
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酒店回复: Hello Robin,Thank you for the review. We are glad to hear you enjoyed your stay. The green spread is the Choice approved blanket we are required to use. We will work with our tech team to investigate the issues with the wifi. We work hard every day to provide a clean, comfortable and affordable stay for all our guests. We hope to serve you again in the future.
1.0分
其他
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FILTHY….
The pictures online looked nothing like what the actual rooms looked like. The rooms were dirty, you could tell they did the bare minimum to clean the room, tub/shower was stained on the inside really bad and the edges were nasty, the end table by the bed was filthy, the T.V stand was filthy, the walls down at the floor were dirty. Made my skin crawl just being in the room. We live in a lazy world where customer service is terrible.
2.0分
情侣出游
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Pool under maintenance. Did not clean our room. No coffee machine in room. Very soft mattress. Only two small flat pillows. Lots of noise during the night. No snacks in vending machine.
4.0分
其他
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Beyond the dtop of blood on the wall and thd ac not working it was just as it always had been. Coolt temps so not too worried about the ac the blood on the wall was a bit off putting.
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酒店回复: Hello Jack,Thank you for the review. We work hard on maintaining a clean and comfortable environment. We've escalated the issues to you mentioned to our maintenance team to make repairs.
5.0分
其他
Very clean, accessible entrance steps as well as a ramp. Staff very friendly.
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酒店回复: Hello Nancy,Thank you so much for the wonderful feedback! We are happy you hear you enjoyed your stay and our friendly staff!We hope to serve you again in your future travels to our area!
2.0分
情侣出游
You could hear people talking at 4:30 in the morning also not enough bedding on the bed
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酒店回复: Hello,Thank you for the review. We apologize for other guests being loud during your stay. We know it was a busy night for the hotel with many guests, but if you had brought up this issue to the front desk, we would have asked them to keep it down. We will have our maintenance team look into the bedding issue you mentioned and address it right away. We hope you will give us another opportunity to serve you so that we can show you a better experience.
1.0分
家庭亲子
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Well didnt like the fact that expida changed the dates i entered into the app. Then when i got ahold of someone one at expidia 5 mins later they refused to change the dates to what i entered or refund my money
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酒店回复: Thank you for the review. We must coordinate with ******* to make any changes to dates for your reservation. We offered to change your dates but you had to pay the difference which your refused to do. We had you and ******* on the phone while making this update but then you apparently hung up the phone.
4.0分
情侣出游
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This is an older hotel that looks to be up dating as they go. We ordered a king room. Unfortunately, when we got in the room there was a leak coming from the ceiling into our bathroom. We informed the front desk, and he gave us the king suite room. That was wonderful and if we stay again, we would love to have that room. It's very spacious. Two couches and the bedroom was separate great for couple with an early riser. We also enjoyed the pool it was very large and clean. Were a little bummed the hot tub was broken but stuff happens.
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酒店回复: Hello,Thank you for the wonderful review! We again apologize for the water leak. It has since been repaired. We would also like to mention the hot tub has been repaired as well and it's fully operational. We are thrilled to hear you enjoyed the upgraded Suite! It was updated just over a year ago and we are so glad to hear that you enjoyed you stay in the Suite. We look forward to serving you again in your future stays in the area!
靠近高速公路，旁边就是麦当劳。房间没有异味，不像我之前住过的一些旅馆。我房间的水槽水龙头坏了。
Danny was very friendly and provided me with excellent customer service!
Room was spacious enough, but the bed was made in the MOST curious manner..? In all the years I have stayed in motels, I have NEVER seen a bed composed like this one. (No blanket, spread was actually tucked aggressively into the mattress; just a top sheet & the spread. Very curious.) Internet was extremely volatile; finally gave up on it because it would not stay engaged. Room was very quiet. This is a bare bones place, but worthy for an overnite stay, especially the price.
FILTHY….
The pictures online looked nothing like what the actual rooms looked like. The rooms were dirty, you could tell they did the bare minimum to clean the room, tub/shower was stained on the inside really bad and the edges were nasty, the end table by the bed was filthy, the T.V stand was filthy, the walls down at the floor were dirty. Made my skin crawl just being in the room. We live in a lazy world where customer service is terrible.
Pool under maintenance. Did not clean our room. No coffee machine in room. Very soft mattress. Only two small flat pillows. Lots of noise during the night. No snacks in vending machine.
Beyond the dtop of blood on the wall and thd ac not working it was just as it always had been. Coolt temps so not too worried about the ac the blood on the wall was a bit off putting.
Very clean, accessible entrance steps as well as a ramp. Staff very friendly.
You could hear people talking at 4:30 in the morning also not enough bedding on the bed
Well didnt like the fact that expida changed the dates i entered into the app. Then when i got ahold of someone one at expidia 5 mins later they refused to change the dates to what i entered or refund my money
This is an older hotel that looks to be up dating as they go. We ordered a king room. Unfortunately, when we got in the room there was a leak coming from the ceiling into our bathroom. We informed the front desk, and he gave us the king suite room. That was wonderful and if we stay again, we would love to have that room. It's very spacious. Two couches and the bedroom was separate great for couple with an early riser. We also enjoyed the pool it was very large and clean. Were a little bummed the hot tub was broken but stuff happens.