酒店回复: We are sorry to hear about your experience, Odell. We try our best to provide the most comfortable experience possible and we regret to hear yours was less than perfect. We would like to invite you back, for a more positive experience!
酒店回复: Thank you for taking the time to share your feedback, David. We're very sorry to hear about your disappointing experience. While we're glad you found our staff friendly, we deeply regret the issues you encountered, from parking concerns to noise disturbances and water pressure problems. Your comments will be shared with our team to address these matters and improve for future guests. We sincerely apologize for falling short and appreciate your honesty.
酒店回复: Thank you for your feedback. We apologize for the issues you encountered during your stay. Your comments about the room layout, noise, and other concerns are important to us, and we will address them with our team. We regret that your experience did not meet your expectations and hope to have the opportunity to provide you with a better stay in the future.
酒店回复: Thank you for sharing your feedback with us. We apologize for any inconvenience you experienced during your stay. We appreciate your insights regarding the cleanliness and amenities provided. Rest assured, we'll address these concerns with our team to ensure a more seamless experience for our guests in the future. We're glad to hear you enjoyed the ambiance of our bar and live music. We hope to have the opportunity to welcome you back and exceed your expectations.
酒店回复: Thank you for sharing your experience with us. We apologize for any inconvenience caused regarding the parking situation. Your feedback is valuable, and we'll make sure to communicate parking options more clearly in the future. We appreciate your kind words about our staff's kindness and will strive to improve our level of helpfulness. We hope to have the opportunity to better serve you in the future!
员工很棒。周末晚上大堂里有 DJ 提供娱乐，这真是令人惊喜。酒吧人员齐备。在 Grand Rapids 地区度过美好时光的美好结局。房间虽小，但经过翻新，非常干净。唯一的缺点是停车费不包括在内，而且距离 JW Marriott 酒店只有一个街区。附近的私人停车场是个不错的选择。我们一定会再次入住这里
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酒店回复: Hi Susan, thank you for reviewing us! We're happy to know you had a great experience and we hope to welcome you back again soon!
5.0分
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翻译提供方：Google
我们在底特律举办任何活动的首选。房间很漂亮。步行即可安全到达所有地方。只是希望他们有客房服务！
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酒店回复: Hi Michael thanks for reviewing us! We're happy to know that you've had a great experience and look forward to seeing you again soon!
5.0分
其他
原文
翻译提供方：Google
优秀且干净
酒店回复: ¡Gracias! Esperamos verte de nuevo pronto.
1.0分
其他
原文
翻译提供方：Google
整个酒店弥漫着一股难闻的香水味，就像 Abercrombie & Fitch 零售店的味道。
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酒店回复: We sincerely regret that your experience was less than perfect. We care deeply about our guests and want to provide the most comfortable experience possible. We hope you give us another chance soon, so we can share a more positive experience.
被安排到与预订不同的房间。毛巾是上次入住时留下的，浴缸不干净，水槽里还有头发。房间打扫时，服务员没有清空垃圾。
不满意，住宿体验糟糕透顶
我住在213房间。停车场离这里两个街区远，每晚30美元。是的，每次把车开出来都要再次收费。房间很干净，但是淋浴水压很差。之前听说他们有游泳池和热水浴缸……结果没有！泳池和热水浴缸在街对面的姐妹酒店。自助早餐20美元。去Denny's餐厅吃早餐，那里的选择更多，也更便宜！噪音大得离谱。房间里的现场乐队演奏到半夜！！整晚都能听到隔壁冲厕所的声音，还有其他噪音。街上很吵，人们喊着赛车的声音一直持续到凌晨3点。我建议你换一家酒店！这是我们住过最糟糕的酒店体验。
酒店不提供停车位。房间价格贵得离谱。房间里没有梳妆台。浴室在推拉门后面，像个壁橱。大堂里的音乐令人作呕。早餐选项仅需30美元。讨厌这个房间。为了欣赏城市景观而付费，却忽略了停车场。而且噪音超级大。六楼每辆车的声音都能听见。房间没有打扫。
酒店设施非常基本。清洁度有待提高。
他们没有问我是否需要打扫房间，但他们以为我需要。我不得不要茶包和纸杯，他们问了我三次我是否真的想要 2 个纸杯而不是 1 个！！
酒吧很棒，有爱的音乐
前台希望我们将车停在他们一个街区外的停车场，这样他们就可以获得额外的停车费。他们没有告诉我们周末在大急流城市中心停车是免费的。他们非常友善，但没有提供帮助。
这是我第二次入住这家酒店，因为从酒店步行很短的距离即可到达门罗，在寒冷的天气里，音乐会也只需步行即可到达。酒店员工超级友好。第一次入住时有点忙乱，但第二次就很轻松了。前台员工总是那么友好，酒吧也是如此！我们的房间是问题所在。第一次和第二次入住时，淋浴间里到处都是长头发，分配器里没有洗发水/沐浴露，好像淋浴区连续两次都没有清洗。我让他们知道退房时间，他们说会联系我，但从来没有联系过。房间本来可以打扫的，但很宽敞。这家酒店在清洁和健康安全方面宣传的预防措施有点令人失望。
员工很棒。周末晚上大堂里有 DJ 提供娱乐，这真是令人惊喜。酒吧人员齐备。在 Grand Rapids 地区度过美好时光的美好结局。房间虽小，但经过翻新，非常干净。唯一的缺点是停车费不包括在内，而且距离 JW Marriott 酒店只有一个街区。附近的私人停车场是个不错的选择。我们一定会再次入住这里
我们在底特律举办任何活动的首选。房间很漂亮。步行即可安全到达所有地方。只是希望他们有客房服务！
优秀且干净
整个酒店弥漫着一股难闻的香水味，就像 Abercrombie & Fitch 零售店的味道。