酒店回复: 尊敬的客人，Amatra by the Ganges 向您问好！！！您离开度假村时说的原因是您的孩子健康问题，我们想让您知道，当天我们的房间已经售罄，我们拒绝了其他预订以保留您的预订，并且我们已通知您，房间一旦实际入住，就不能再出售。我们优先考虑您的问题并努力做到这一点，我们一直成功地为客人提供一流的服务。
4.0分
家庭亲子
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There is a great atmosphere here. You think you are very close to nature. It is a great convenience to live. And you can also come here for Family Friends and business meeting's. And the best place for the couple. Great experience. Once you come to Haridwar, visit this place.
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酒店回复: Dear Guest, Thank you for sharing your wonderful review. We are delighted to know that you had such a nice experience at Amatra and enjoyed the atmosphere, natural surroundings, and convenience we strive to provide. It is heartwarming to hear your kind words recommending us for families, friends, business meetings, and couples alike. Your appreciation motivates us to continue delivering memorable experiences to all our guests. We look forward to welcoming you back on your next visit to Haridwar. Warm regards, Sandeep Singh General Manager Amatra By The Ganges, Haridwar
5.0分
家庭亲子
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Clean room beautiful view of ganga cute ducks food was tasty Very Good experience nice staff good service especially Rajesh manish and roshan lady staff also very cooperative
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酒店回复: Dear Guest, Thank you for sharing your kind feedback. We are delighted to know that you enjoyed your stay with us and had a very good experience. It’s wonderful to hear that you appreciated the clean rooms, beautiful Ganga view, the little ducks, and our tasty food. Your kind words for Rajesh, Manish, Roshan, and our lady staff have been shared with them—they are truly pleased to know their efforts and warm service made your stay more memorable. We look forward to welcoming you back soon for another pleasant stay by the Ganges. Warm regards, Sandeep Singh General Manager Amatra By The Ganges, Haridwar
5.0分
情侣出游
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The property is in the midst of nature and was a very peaceful stay. Located alongside the Ganges it offers an extremely serene view. The breakfast was really good especially the Aloo Puri and south indian dishes. Manoj, Roshan and Manish were really courteous and helpful and ensured a comfortable meal for us.
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酒店回复: Dear Guest, Thank you for taking the time to share your wonderful feedback about your stay at Amatra. We are delighted to know that you enjoyed the serene setting by the Ganges and found the peaceful atmosphere truly relaxing. It is a pleasure to hear that you relished our breakfast offerings, especially the Aloo Puri and South Indian dishes. Your kind words of appreciation for Manoj, Roshan, and Manish have been shared with them, and they are thrilled to know their efforts made your dining experience more comfortable and memorable. We look forward to welcoming you back soon for another rejuvenating stay amidst nature. Warm regards, Sandeep Singh General Manager Amatra By The Ganges, Haridwar
5.0分
其他
Awesome property special food is very delicious. I was stay for holi package holi arrangement is very nice and organized thanks
5.0分
家庭亲子
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I had the pleasure of staying at Amatra with my family for a two-day vacation from 14th to 15th August, and I am delighted to share my feedback. The property is exceptionally well-maintained, offering a serene and welcoming environment. The staff demonstrated the highest level of courtesy and attentiveness, ensuring that every aspect of our stay was comfortable and enjoyable. My children were particularly delighted and enjoyed the experience so much that they were reluctant to leave. I would also like to extend my appreciation to Mr. Sandeep, the General Manager, whose professionalism and approachable demeanor were truly commendable. His leadership is clearly reflected in the efficiency, warmth, and dedication of the entire team. Overall, our stay at Amatra was a memorable experience, and I look forward to visiting again in the future.
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酒店回复: Dear Guest, Thank you for sharing such a wonderful review of your recent stay at Amatra. We are delighted to know that you and your family had an enjoyable and memorable experience with us. It is heartening to hear that your children loved their time here and that the serene environment and well-maintained property added to your comfort. Your kind words of appreciation for our team’s courtesy and attentiveness mean a great deal to us. I am personally humbled by your mention of my role, and I am glad my team’s warmth and dedication reflected positively during your stay. We look forward to welcoming you and your family back soon for another memorable getaway. Warm regards, Sandeep Singh General Manager Amatra By the Ganges, Haridwar
5.0分
其他
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As always it’s good to have a stay with country inn and specially when the staff is very helpful Archana Chef Himani Harjas Manoj ji Thank you so much for your hospitality Thanks agains
5.0分
其他
Great service and nicely treated By Khushi Ram, Himani and Harjas. They really feeled us like a home here and we didn't missed our home taste.
5.0分
其他
Excellent food and service . Archana, Harjas and Himani displayed outstanding hospitality . We enjoyed our stay immensely
5.0分
其他
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Such a great experience on family vacation. Amazing service, great food and simply an unbeatable destination for a short break from delhi. Thanks to ‘Manish’ who served food in our room on late nights. Chef Negi Ji served great food. Thanks
三等拥挤的房间，没有空间，没有座位，没有桌子，没有便利设施，只有双人床。空调发出噪音，非常不舒服。不值得。接待员 Gaurav 非常粗鲁。我们支付了剩余的全部现金金额并办理了入住手续，在一小时内看到房间状况后立即退房并要求退款，但经理拒绝了，没有退款，非常粗鲁，但我们仍然退房，因为我在那里感觉和家人在一起非常不舒服
There is a great atmosphere here. You think you are very close to nature. It is a great convenience to live. And you can also come here for Family Friends and business meeting's. And the best place for the couple. Great experience. Once you come to Haridwar, visit this place.
Clean room beautiful view of ganga cute ducks food was tasty Very Good experience nice staff good service especially Rajesh manish and roshan lady staff also very cooperative
The property is in the midst of nature and was a very peaceful stay. Located alongside the Ganges it offers an extremely serene view. The breakfast was really good especially the Aloo Puri and south indian dishes. Manoj, Roshan and Manish were really courteous and helpful and ensured a comfortable meal for us.
Awesome property special food is very delicious. I was stay for holi package holi arrangement is very nice and organized thanks
I had the pleasure of staying at Amatra with my family for a two-day vacation from 14th to 15th August, and I am delighted to share my feedback. The property is exceptionally well-maintained, offering a serene and welcoming environment. The staff demonstrated the highest level of courtesy and attentiveness, ensuring that every aspect of our stay was comfortable and enjoyable. My children were particularly delighted and enjoyed the experience so much that they were reluctant to leave. I would also like to extend my appreciation to Mr. Sandeep, the General Manager, whose professionalism and approachable demeanor were truly commendable. His leadership is clearly reflected in the efficiency, warmth, and dedication of the entire team. Overall, our stay at Amatra was a memorable experience, and I look forward to visiting again in the future.
As always it’s good to have a stay with country inn and specially when the staff is very helpful Archana Chef Himani Harjas Manoj ji Thank you so much for your hospitality Thanks agains
Great service and nicely treated By Khushi Ram, Himani and Harjas. They really feeled us like a home here and we didn't missed our home taste.
Excellent food and service . Archana, Harjas and Himani displayed outstanding hospitality . We enjoyed our stay immensely
Such a great experience on family vacation. Amazing service, great food and simply an unbeatable destination for a short break from delhi. Thanks to ‘Manish’ who served food in our room on late nights. Chef Negi Ji served great food. Thanks