Zero out of 5. Run down to the ground having been used for ‘housing’ Asylum seekers according to Google. My friend and I arrived separately to meet for coffee, but it doesn’t have a cafe, bar or any communal areas. Such a waste the place was once gorgeous, now it’s a reck, so sad.
5.0分
其他
Very good service nice room comfy
1.0分
情侣出游
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Dreadful. We were booked on for 2 nights for a family wedding. Week before we went to check we're it was. What we saw was enough to cancel. The building itself is stunning . However encouraging Afghanistan refugees all over the place and filth everywhere was enough for us. Curtains off the hangers litter and unkempt outside area. Massive pot holes in the drive to the building. The land looked as if it has not been cut. Luck there was a drought !! All that money to stay there I don't think so. Read all the reviews first as it really is a disappointing place.
1.0分
情侣出游
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Booked and whilst on my holiday they cancelled . After 2 days of calling finally got through to someone , no apologies offered just stated they had a contract booking and now have to cancel all bookings. First of all you have a contract to honor with everyone that booked. They are obviously incompetent and Have no manners.
1.0分
家庭亲子
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The hotel took my credit card scan as a deposit security on the room before final payment. Upon payment the following day the card hold wasn’t released and they have charged me an additional €100 on top on my room. I was told it cold take up to a week to release but it didn’t happen. I checked with my bank and they said the hotel has the payment. They are now ignoring my emails. Poor customer service when they have stolen from me.
3.0分
其他
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Had high hopes for our break here but were disappointed. The building itself is fabulous and the grounds are spectacular but our room was dingy and drab. The carpet looked as if it needed a deep clean, there were holes in the walls where work had been done and not finished. The toilet seat didn't fit and the flush was weak. There was a grubby bathroom bin with no lid. The cap from the hot tap was missing and the plug was detached from the chain, making it difficult to remove from the plughole. Only tiny soap and one other small toiletry provided. Inadequate supply of tea bags and milk. Breakfast was an ordeal because there were not enough staff to replenish basic things like cereal bowls and drinks (although those in our party that chose cooked breakfasts thought they were OK). If we were visiting this area again, we would probably look for an alternative. (On a positive note, staff were friendly and helpful.)
如果你喜欢粗犷的生活，这里很适合你。
这里曾经有50名员工，现在只剩下5名了。
这处乡村别墅堪称一流。
眼见为实。工作人员非常不友好，一点也不乐于助人，酒吧冷得要命，现场信息也不正确，我们住的房间又吵又小，还破旧不堪，而且只能通过一个破损的、打不开的窗户才能看到风景，却多收了我们20英镑。绝对不是他们自诩的四星级酒店。
抵达后，我必须按照贴在墙上的 A4 纸标志找到接待处。接待处的工作人员正在互相交谈，然后他们问我是谁。手续办完后，我去了我的套房，迎接我的是一块脏兮兮的地毯。厕所底部有黑色痕迹。床边有污渍，没有床垫保护套。接待处说如果我可以等一会儿，他们可以帮我找另一个房间。我问是否可以吃饭，他们把我带到了酒吧。酒吧关门了。虽然我又去了一次接待处，但他们坚持说酒吧是开着的。总而言之，不要去。这太糟糕了，和网站上的完全不一样。还有其他人在抱怨。不会推荐。
太糟糕了。别被建筑外观欺骗了。谁都别想再来这里，业主真丢脸。这里发生的事情太恶心了，业主应该感到羞耻。
Zero out of 5. Run down to the ground having been used for ‘housing’ Asylum seekers according to Google. My friend and I arrived separately to meet for coffee, but it doesn’t have a cafe, bar or any communal areas. Such a waste the place was once gorgeous, now it’s a reck, so sad.
Very good service nice room comfy
Dreadful. We were booked on for 2 nights for a family wedding. Week before we went to check we're it was. What we saw was enough to cancel. The building itself is stunning . However encouraging Afghanistan refugees all over the place and filth everywhere was enough for us. Curtains off the hangers litter and unkempt outside area. Massive pot holes in the drive to the building. The land looked as if it has not been cut. Luck there was a drought !! All that money to stay there I don't think so. Read all the reviews first as it really is a disappointing place.
Booked and whilst on my holiday they cancelled . After 2 days of calling finally got through to someone , no apologies offered just stated they had a contract booking and now have to cancel all bookings. First of all you have a contract to honor with everyone that booked. They are obviously incompetent and Have no manners.
The hotel took my credit card scan as a deposit security on the room before final payment. Upon payment the following day the card hold wasn’t released and they have charged me an additional €100 on top on my room. I was told it cold take up to a week to release but it didn’t happen. I checked with my bank and they said the hotel has the payment. They are now ignoring my emails. Poor customer service when they have stolen from me.
Had high hopes for our break here but were disappointed. The building itself is fabulous and the grounds are spectacular but our room was dingy and drab. The carpet looked as if it needed a deep clean, there were holes in the walls where work had been done and not finished. The toilet seat didn't fit and the flush was weak. There was a grubby bathroom bin with no lid. The cap from the hot tap was missing and the plug was detached from the chain, making it difficult to remove from the plughole. Only tiny soap and one other small toiletry provided. Inadequate supply of tea bags and milk. Breakfast was an ordeal because there were not enough staff to replenish basic things like cereal bowls and drinks (although those in our party that chose cooked breakfasts thought they were OK). If we were visiting this area again, we would probably look for an alternative. (On a positive note, staff were friendly and helpful.)