Very clean and updated. Considerable noise bleed from the hall/other rooms, but sleepable with earplugs. Courteous staff at the front desk and breakfast.
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酒店回复: Dear Valued Guest,Thank you for taking the time to leave a review. We appreciate your comments regarding your recent stay at the Red Roof PLUS+ & Suites Malone. We're delighted you found our location clean. It’s good to know that our staff and the breakfast left a positive impression during your visit. We also acknowledge the situation you may have observed in regard to the possible noise you mentioned.Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We would love to have another chance to provide you with a better experience the next time you're in town.Sincerely,DevineRed Roof ManagementRediResponse Specialist
5.0分
商务出差
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Stood at this hotel for college visits. Staff was warm and welcoming and gracious as we hit unexpected snow and was not in the best moods.
Room was perfect amenities were as expected. Updated room.
All day coffee tea and hot chocolate was a warm welcome.
Lots of restaurants in the area and close to a Walgreens and Walmart for those unexpected needs.
If we are in the area again we will be sure to stay here.
All staff are wonderful and answered questions.
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酒店回复: Dear Esteemed Guest,We appreciate you taking the time to share your experience at Red Roof PLUS+ & Suites Malone. It's fantastic that you enjoyed the updated room and found our complimentary beverages and nearby shopping options beneficial during your stay. Our team always strives to offer excellent service and we’re glad that you were satisfied with your stay.Positive feedback from our guests is always an encouragement to all our Red Roof staff to continue delivering the best possible experience for our guests. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.Sincerely,ShennaRed Roof ManagementRediResponse Specialist
5.0分
其他
Staff was great. Easy check in. Its an older property but if you are just looking for a place to sleep its great. beds were comfortable.
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酒店回复: Dear Valued Guest, Thank you for taking the time to share your experience at Red Roof PLUS+ & Suites Malone. We're glad to hear that you found our staff to be great and that you experienced an easy check-in process. We appreciate your understanding regarding our property's age, and we're delighted that our comfortable beds met your needs for a good night's sleep.Our team works hard to make every stay a positive experience. Thank you for choosing Red Roof. We eagerly anticipate the opportunity to welcome you back on your next visit.Sincerely,ViktorRed Roof Management RediResponse Specialist
5.0分
情侣出游
Super friendly and helpful staff. Room was very tidy and clean. Convenient location. Excellent value and would definitely stay there again.
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酒店回复: Dear Valued Guest,Thank you for taking the time to share your feedback regarding your experience at the Red Roof PLUS+ & Suites Malone. We are delighted to hear about your positive experience at our hotel! It's wonderful to know that our staff's friendliness and helpfulness stood out to you, and that you found your room tidy and clean.We hope to continue to provide great experiences for you. Thank you for choosing Red Roof. We look forward to seeing you in the future, should your travels bring you back to our area.Sincerely,ReyRed Roof ManagementRediResponse Specialist
5.0分
其他
Nice place.. very friendly, got in late, left early, had breakfast, would definitely stay here again
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酒店回复: Dear Esteemed Guest,Thank you for taking the time to share your feedback regarding your experience at the Red Roof PLUS+ & Suites Malone. We aim to provide a welcoming environment, even for late arrivals and early departures. We are delighted you enjoyed your breakfast and found our place to your liking.We hope to continue to provide great experiences for you at Red Roof. We would love to see you again, should your travels bring you back to our area.Sincerely,JannovemRed Roof ManagementRediResponse Specialist
5.0分
其他
Hotel was very clean and quiet. I was only there one night, but found everything I needed.
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酒店回复: Dear Esteemed Guest, Thank you for taking the time to share your feedback regarding your experience at the Red Roof PLUS+ & Suites Malone. We are delighted to hear that you found our hotel clean and quiet during your brief stay. It's wonderful to know we provided everything you needed. Your positive experience is truly valued.Your feedback is highly valued, and we are dedicated to delivering exceptional experiences for all our guests at Red Roof. We appreciate your input and look forward to welcoming you back.Sincerely,JohnRed Roof Management RediResponse Specialist
3.0分
家庭亲子
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Limited and poor quality breakfast food. Fireplace in main entrance didn’t work (staff said it was never hooked up to a gas line). Rooms smelled strongly of cleaner. A big positive was the staff. They were wonderful, hard working people. Any issue would be related to Red Roof upper management.
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酒店回复: Dear Esteemed Guest,Thank you for taking the time to tell us about your experience at the Red Roof PLUS+ & Suites Malone. We're truly sorry to hear about the issues you encountered with the breakfast, the fireplace, and the cleaner smell in the rooms. We understand how these shortcomings detracted from your stay. We are, however, delighted to learn that you found our staff to be wonderful and hardworking.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. We would love to have another chance to provide you with a better experience the next time you're in town. Sincerely,AnnRed Roof ManagementRediResponse Specialist
4.0分
其他
Friendly staff.
parking good.
Friendly staff.
Needed a couple more towels. (We had 4 people in the room and 2 towels)
Breakfast ok but too sugary.
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酒店回复: Dear Valued Guest,Thank you for taking the time to share your feedback following your stay at the Red Roof PLUS+ & Suites Malone. We are delighted to know you found our staff friendly and the parking suitable for your needs. We regret to learn that you were not fully satisfied, particularly concerning the towels and the sugar content of the breakfast. Please know that your comments are valuable and will be used to improve our services.We aim to provide you with an exceptional experience at Red Roof. We look forward to seeing you in the future, should your travels bring you back to our area.Sincerely,HannahRed Roof Management RediResponse Specialist
4.0分
其他
Satisfactory breakfast but overall a bit overrated hotel with mediocre rooms that are outdated.
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酒店回复: Dear Hotel Guest, Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the Red Roof PLUS+ & Suites Malone. We regret to hear that you felt our hotel was overrated and that the rooms appeared outdated. Your comments about the breakfast being satisfactory are appreciated.Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for posting your review. We would love to have another chance to provide you with a better experience the next time you're in town.Sincerely, PrincessRed Roof Management RediResponse Specialist
3.0分
家庭亲子
Breakfast was just below average.. not hot eggs or hot meat... only a waffle maker.
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酒店回复: Dear Valued Guest,Thank you for taking the time to tell us about your experience at the Red Roof Inn Milwaukee Airport. I am very sorry to hear that our breakfast quality did not meet your expectations.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.Sincerely,LeahRed Roof ManagementRediResponse Specialist
Very clean and updated. Considerable noise bleed from the hall/other rooms, but sleepable with earplugs. Courteous staff at the front desk and breakfast.
Stood at this hotel for college visits. Staff was warm and welcoming and gracious as we hit unexpected snow and was not in the best moods.
Room was perfect amenities were as expected. Updated room.
All day coffee tea and hot chocolate was a warm welcome.
Lots of restaurants in the area and close to a Walgreens and Walmart for those unexpected needs.
If we are in the area again we will be sure to stay here.
All staff are wonderful and answered questions.
Staff was great. Easy check in. Its an older property but if you are just looking for a place to sleep its great. beds were comfortable.
Super friendly and helpful staff. Room was very tidy and clean. Convenient location. Excellent value and would definitely stay there again.
Nice place.. very friendly, got in late, left early, had breakfast, would definitely stay here again
Hotel was very clean and quiet. I was only there one night, but found everything I needed.
Limited and poor quality breakfast food. Fireplace in main entrance didn’t work (staff said it was never hooked up to a gas line). Rooms smelled strongly of cleaner. A big positive was the staff. They were wonderful, hard working people. Any issue would be related to Red Roof upper management.
Friendly staff.
parking good.
Friendly staff.
Needed a couple more towels. (We had 4 people in the room and 2 towels)
Breakfast ok but too sugary.
Satisfactory breakfast but overall a bit overrated hotel with mediocre rooms that are outdated.
Breakfast was just below average.. not hot eggs or hot meat... only a waffle maker.