We had one night, bought for us for my 70th, by my daughter, all the staff where wonderfull, we had 2 hours in the spa it was heaven, then a lovely meal, we had a lovely room, met some lovely people, best night sleep we've had in ages, could have done with another few nights.
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酒店回复: Thank you for your fantastic review! We're so pleased that you enjoyed your stay, meeting other guests and our hard working team and the spa and food! We hope we have the chance to welcome you again soon.
4.0分
情侣出游
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3 night Jan break. Stayed in a classic room which was cosy. 2 hours in Spa was amazing so relaxing . Ate in the restaurant every evening and food and service was great every time. Pool table a great social time after dinner with new friends! Only comment is bath could do with an upgrade.
5.0分
其他
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We stayed in a deluxe room and had a fantastic back massage then had 2 hours in the spa. Everyone was so accommodating. The bistro food absolutely delicious we will be back x
4.0分
其他
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I agree with all other reviews and enjoyed our third stay at hotel but one issue needs to be sorted please. The dressing gowns for the spa were too small. We asked for a larger size and was told there were problems with the laundry and hotel was looking for a different supplier. On previous visits dressing gowns were ok. Had to wear bath towel to couple all bits going down from our bedroom for a massage. Otherwise a very enjoyable stay again
5.0分
其他
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Visited here yesterday on route to York and so glad we did. We were booked in for the two hour thermal journey with light afternoon tea package. The spa facilities are lovely, very clean and well thought out. We finished slightly earlier than the two hours but no issue just heading up for our lunch. The food was lovely and the environment stunning. We will definitely return to this beautiful hotel.
5.0分
家庭亲子
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. We were lucky enough to have the Garden Suite which is a stunning apartment with all mod cons and very comfortable. Rooms were spotless. We had a afternoon tea and spa session as well as staying for dinner and breakfast. Food was lovely and fresh and the menu was 1st class. The afternoon tea was fantastic (we had asked for a vegetarian selection and the quiche and the vegetable rolls were very tasty). We couldn't eat it all Spa facilities were 1st class and although there was quite a few people in it never felt too busy. We didn't have any spa treatments but the people who we bumped into who had sang their praises highly. It really is a gem on a place, not far off the motorway but feels like it is in the middle of nowhere. The staff were 1st rate especially Ellie (I think that's her name... red hair, very helpful and chatty) who served us at lunch, dinner and breakfast.
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酒店回复: Thank you so much for your great review! We're so pleased that you enjoyed your visit and we'll be sure to pass your feedback to Ella - she will be thrilled. We hope to welcome you again soon.
我和朋友在水疗中心度过了一个愉快的下午,并享用了轻松的下午茶,非常放松,食物也很美味,物有所值,除了一位员工外,其他员工都很棒,非常热情。我自己在客户服务部门工作,接待处的年长女士非常粗鲁,在迎接我们时甚至没有打招呼。感觉对她来说一切都是一项艰巨的任务?!我认为一些额外的培训和更愉快的问候对业务大有裨益。
过去几年我们来过这里大约 4 次。每次来这里,这里都一尘不染,工作人员非常出色、细心。非常安静的度假胜地,也是探索湖泊的中心基地。餐厅和小酒馆一直提供美味的食物和服务。我们住过这家酒店,无可挑剔。
我们预订了马车房的房间,但很高兴升级到了花园房。我们注意到附近道路的交通噪音很大,这可能会影响马车房,但我们住的花园景观房和酒店的公共房间都非常安静。酒店由一座经过精心修复的庄园组成,保留了其令人愉悦的建筑特色,同时提供现代化的设施和装饰,所有房间都处于良好状态。我们住的房间(33)似乎是一座现代但设计精美的扩建部分,宽敞,有舒适的床、一台大尺寸的电视和一间带步入式淋浴的现代浴室,但没有浴缸。提供毯子而不是羽绒被没有问题。提供茶、咖啡、饼干和水壶。一切都很干净,状况良好。房间俯瞰着酒店的花园和远处的乡村。步行约 3/4 英里即可到达 Applebury 镇,那里有酒吧和其他用餐场所。酒店的早餐非常好,新鲜烹制,热腾腾,种类丰富。晚餐可以在他们的高级餐厅或小酒馆享用。我们选择了小酒馆,发现食物还不错,份量很足,但准备工作还有待改进。鸭肉在烹饪前没有用大蒜和香草腌制的迹象,皮很软,放在上面放的扁豆本可以做成美味的炖肉,但事实并非如此。海鲜意面缺乏海鲜,培根蛋面缺乏培根和奶酪(佩科里诺奶酪),而且奶油里满是奶油,这本来不应该有。酒店提供一些不错的葡萄酒,但起价不到 30 英镑,质量与预期一样好。酒店的酒吧提供各种饮品和 2 瓶生啤酒。工作人员都很友好,乐于助人。如果您喜欢散步,从酒店出发有很多机会。我们愉快地走了 10 英里,参观了霍夫和大奥姆赛德,然后回到阿普比喝下午茶。可以轻松绘制 A66 以北的其他路线
一次美妙的住宿。服务一流。房间宽敞、一尘不染、舒适。餐厅的食物很棒。我的饮食需求很复杂,厨师专门为我制作了一份特别美味的菜单。太棒了,我们会再来的。
We had one night, bought for us for my 70th, by my daughter, all the staff where wonderfull, we had 2 hours in the spa it was heaven, then a lovely meal, we had a lovely room, met some lovely people, best night sleep we've had in ages, could have done with another few nights.
3 night Jan break. Stayed in a classic room which was cosy. 2 hours in Spa was amazing so relaxing . Ate in the restaurant every evening and food and service was great every time. Pool table a great social time after dinner with new friends! Only comment is bath could do with an upgrade.
We stayed in a deluxe room and had a fantastic back massage then had 2 hours in the spa. Everyone was so accommodating. The bistro food absolutely delicious we will be back x
I agree with all other reviews and enjoyed our third stay at hotel but one issue needs to be sorted please. The dressing gowns for the spa were too small. We asked for a larger size and was told there were problems with the laundry and hotel was looking for a different supplier. On previous visits dressing gowns were ok. Had to wear bath towel to couple all bits going down from our bedroom for a massage. Otherwise a very enjoyable stay again
Visited here yesterday on route to York and so glad we did. We were booked in for the two hour thermal journey with light afternoon tea package. The spa facilities are lovely, very clean and well thought out. We finished slightly earlier than the two hours but no issue just heading up for our lunch. The food was lovely and the environment stunning. We will definitely return to this beautiful hotel.
. We were lucky enough to have the Garden Suite which is a stunning apartment with all mod cons and very comfortable. Rooms were spotless. We had a afternoon tea and spa session as well as staying for dinner and breakfast. Food was lovely and fresh and the menu was 1st class. The afternoon tea was fantastic (we had asked for a vegetarian selection and the quiche and the vegetable rolls were very tasty). We couldn't eat it all Spa facilities were 1st class and although there was quite a few people in it never felt too busy. We didn't have any spa treatments but the people who we bumped into who had sang their praises highly. It really is a gem on a place, not far off the motorway but feels like it is in the middle of nowhere. The staff were 1st rate especially Ellie (I think that's her name... red hair, very helpful and chatty) who served us at lunch, dinner and breakfast.