酒店回复: Dear Suzanna,Thank you for sharing your thoughts. We’re pleased you found our hotel clean, and we’re sorry the room smell and breakfast didn’t fully meet your expectations. Your feedback helps us improve, and we’d love the chance to welcome you back soon for a more enjoyable stay.Kind regards,Kingswood Hotel
4.0分
其他
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迷人的家庭酒店，地理位置优越，工作人员服务态度极佳。
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酒店回复: Thank you so much for a lovely review. We are delighted you enjoyed your visit ~ Team at Kingswood
酒店回复: Thank you so much for a fantastic review. We really appreciate it ~ Kind regards Kingswood Hotel
2.0分
商务出差
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抵达时房间很冷，房间很陈旧。换了另一个房间，但情况并没有好多少。不过食物很好
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酒店回复: Hello Paul Thank you for your valid comments which have already been noted. It is an old building and we have a refurbishment plan in place which has already been started. Kind regards
4.0分
其他
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工作人员非常乐于助人。
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酒店回复: Thank you for the mention about our staff... They are delighted and Kingswood Hotel are lucky to have a great team :-)
4.0分
其他
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温馨的房间
酒店部分翻新，海景房，优质床上用品，优质餐厅。安静，容易找到，免费停车。
4.0分
其他
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I loved the balcony view. I will admit: it took me several attempts to get the balcony door open to actually enjoy the balcony itself, but I was determined to sit with my cup of tea out there and watch the water.
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酒店回复: Thank you Marielle for taking the time to say. Kingswood Hotel is certainly blessed with awesome views over the Forth with clear views of Edinburgh on the other side. We are delighted you enjoyed your cuppa too... Sets you up for the day ~ Kind regards ~ Team Kingswood
4.0分
其他
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The staff where very friendly and attentive, food was excellent, the bed was comfortable. The shower was good . My only complaint would be the tea and coffee was cold and toast was served 10 minutes before the cooked breakfast was served. The breakfast itself was hot and good quality. We would definitely go back .
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酒店回复: Thank you for a positive review. Your tea and coffee comment has been noted. Kind regards Team Kingswood
工作人员非常友好和乐于助人。
房间干净，但有股霉味和怪味。不得不买空气清新剂。酒店很破旧，早餐也很无趣。
迷人的家庭酒店，地理位置优越，工作人员服务态度极佳。
酒店的辉煌已经褪色。我们被安排在一楼的房间，浴帘很脏，边缘发霉。风扇噪音很大，房间不干净。柜子很粘。
经过投诉后，我们得到了一个在一楼的房间。这稍微好一点。淋浴间有味道（厨房？）。后部每半小时启动一次空调，运行约10分钟，昼夜持续。
这个房间也不干净，桌子很粘，淋浴也很长时间没有清理了。霉菌也可以在这里检测到。
床很好。
早餐很合理。
不幸的是我不会向任何人推荐这家酒店。
工作人员非常友好热情。一家顶级的家庭酒店。
抵达时房间很冷，房间很陈旧。换了另一个房间，但情况并没有好多少。不过食物很好
工作人员非常乐于助人。
温馨的房间
酒店部分翻新，海景房，优质床上用品，优质餐厅。安静，容易找到，免费停车。
I loved the balcony view. I will admit: it took me several attempts to get the balcony door open to actually enjoy the balcony itself, but I was determined to sit with my cup of tea out there and watch the water.
The staff where very friendly and attentive, food was excellent, the bed was comfortable. The shower was good . My only complaint would be the tea and coffee was cold and toast was served 10 minutes before the cooked breakfast was served. The breakfast itself was hot and good quality. We would definitely go back .