酒店回复: Thank you for taking time to provide your review we are committed to do better on your next visit ThxJoe GM
1.0分
其他
Photos online do not match the rooms. Would not recommend this location. We cancelled our reservation immediately after checking in.
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酒店回复: Dear Guest I appreciate you taking time and write your review for the stay unfortunately you write that the photo online does not match with the room which is not right since those are the pictures of the actual room as per our record you had use the rooms for two nights which you had booked for and enjoyed your stay also at multiple times you stop by at front desk and noted to chat with Front desk representative and appreciate the stay after you checked out sometimes Guest complaints for Hotel stay which makes our job very difficult but in return please accept our apology for any inconvenience and we are open for your next stay when you visit the Danville are thank you for your review and we are always ready to welcome you and your familyThxJoe PatelGM
2.0分
其他
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I chose the place because it was supposed to have a kitchen according to ******* filter. It did have a small stovetop, a frig, and a microwave. But it had no utensils: no pans, no silverware, no plates. So how is a traveler supposed to cook? Am I supposed to pack a big suitcase full of utensils? The guy at the desk said that people stay a long time and buy their own stuff. OK, state that on the ******* website, because a real traveler needs the tools for cooking and eating. The room was OK, but there were big piles of bagged trash outside dumpsters within 50 yards of the door. Otherwise the recently reconditioned room was fine. ******* needs guidelines for what a kitchen is. This has happened twice to me. Not good.
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酒店回复: Dear Guest Please accept our apologies for any inconvenience we have noted your comments and will work as needed Thank youJoe GM
1.0分
其他
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Had reservations and I called hotel myself an hr before check in and canceled they told me I wouldn’t be charged and they told me they would send me a confirmation email but they never sent it
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酒店回复: Dear Guest Please be advised that hotel has certain policy which are already disclosed ahead of time for each customers review and agree at the time of making any reservations in your case the cancellation policy was non refundable bookings after making reservation and hotel follows the same policy as a part of gaurenteed provided for your hotel rooms unfortunately plans May changed and customer needs to make changes as they need in that case hotel does follow the non cancellation rules I apologize for any inconvenience caused but there is nothing more we can do with your requestI hope u understand this wellThank YouJoeGM
1.0分
家庭亲子
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Did not stay! Area around the hotel had dead shrubs, men working on cars in parking lot. Room had bad door trim like it had been broken into, linens looked dirty. Was told it refunded full payment through Expedia….i hope that was true.
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酒店回复: We appreciate you taking time to share your experience for unusual problems that you stated during your hotel stay we have noted your concerns and looking forward to correct soonThxJoe
3.0分
家庭亲子
Helpful office staff. No hair dryer in the rooms. Room had full size refrigerator, a sink and small stovetop. Bring your own kitchenware.
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酒店回复: Dear GuestWe appreciate you taking time to share your experience for your hotel stay we have noted your concerns and looking forward to correct soonThxJoe
3.0分
其他
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Front desk guy was great very friendly and helpful but their needs to be some updating our door looked like it was kicked in a few times and their was no chain lock very alarming it was bug free witch very greatful for and quiet with very friendly residents their our toilet flusher was very weak and half broken kinda small tvs for a hotel every hotel I been at had had way bigger ones and actual cable wifi was kinda slow but it was a great stay honestly just a few lil hicups
2.0分
其他
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Loks like only half of ht hotel is open and the rest is being refurbished. Refurbishments were half hearted. Found dirty towels folded in the bathroom. The only good was the comfortable bed.
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酒店回复: Dear Guest We appreciate you taking time to share your experience for your hotel stay we have noted your concerns and looking forward to correct soonThxJoe G M
5.0分
家庭亲子
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The desk staff was extremely friendly and helpful. The room needed some more cleaning of kitchenette sink and bathroom counter. Heating unit not able to keep up. Very drafty door. Needed to stick towels in the door frame. Front desk brought us a heater. Bed was very comfy!
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酒店回复: Dear Guest thank you for taking time to write your review We have noted your help and comments and we will make sure to do better ThxJoe
5.0分
其他
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The location is good .the rooms were neat and room smelled fresh.convenient for my plan.very spacious suite .I liked the price of the stay.The management was also good .The area feels safe with lighting in the parking lot .Overall it is clean
其他人注意
Photos online do not match the rooms. Would not recommend this location. We cancelled our reservation immediately after checking in.
I chose the place because it was supposed to have a kitchen according to ******* filter. It did have a small stovetop, a frig, and a microwave. But it had no utensils: no pans, no silverware, no plates. So how is a traveler supposed to cook? Am I supposed to pack a big suitcase full of utensils? The guy at the desk said that people stay a long time and buy their own stuff. OK, state that on the ******* website, because a real traveler needs the tools for cooking and eating. The room was OK, but there were big piles of bagged trash outside dumpsters within 50 yards of the door. Otherwise the recently reconditioned room was fine. ******* needs guidelines for what a kitchen is. This has happened twice to me. Not good.
Had reservations and I called hotel myself an hr before check in and canceled they told me I wouldn’t be charged and they told me they would send me a confirmation email but they never sent it
Did not stay! Area around the hotel had dead shrubs, men working on cars in parking lot. Room had bad door trim like it had been broken into, linens looked dirty. Was told it refunded full payment through Expedia….i hope that was true.
Helpful office staff. No hair dryer in the rooms. Room had full size refrigerator, a sink and small stovetop. Bring your own kitchenware.
Front desk guy was great very friendly and helpful but their needs to be some updating our door looked like it was kicked in a few times and their was no chain lock very alarming it was bug free witch very greatful for and quiet with very friendly residents their our toilet flusher was very weak and half broken kinda small tvs for a hotel every hotel I been at had had way bigger ones and actual cable wifi was kinda slow but it was a great stay honestly just a few lil hicups
Loks like only half of ht hotel is open and the rest is being refurbished. Refurbishments were half hearted. Found dirty towels folded in the bathroom. The only good was the comfortable bed.
The desk staff was extremely friendly and helpful. The room needed some more cleaning of kitchenette sink and bathroom counter. Heating unit not able to keep up. Very drafty door. Needed to stick towels in the door frame. Front desk brought us a heater. Bed was very comfy!
The location is good .the rooms were neat and room smelled fresh.convenient for my plan.very spacious suite .I liked the price of the stay.The management was also good .The area feels safe with lighting in the parking lot .Overall it is clean