酒店回复: ¡Gracias por sus amables palabras! Nos alegra mucho que haya disfrutado de su estancia y que haya encontrado la propiedad limpia, segura y tranquila. ¡Esperamos darle la bienvenida de nuevo en su próxima visita!
2.0分
其他
Mattress was terrible. Breakfast was missing basic items check in was slow. Shower was ok room itself was good
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酒店回复: Thank you for sharing your feedback. We’re glad to hear you found the room itself to be good, but we’re sorry the mattress, breakfast selection, and check-in experience didn’t meet expectations. Your comments will be shared with our team so we can make improvements in these areas. We appreciate your input and hope to have the opportunity to provide a smoother, more comfortable stay next time.
4.0分
其他
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This was a very good stay. The room was comfortable and quiet. The desk clerk was efficient, but aloof. The level 2 EV charger was not complimentary (as in most hotels that offer them), but it was incredibly expensive! It was more expensive than a nearby FAST charger! Yes, it was a nice hotel, but not the best.
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酒店回复: Thank you for taking the time to share your feedback. We’re glad to hear you enjoyed a comfortable and quiet stay and appreciated the efficient service at check-in. We do apologize for the experience with the EV charger pricing we understand how that can be frustrating and will share your comments with our management team for review. We appreciate your honest feedback and hope to have another opportunity to welcome you back for an even better stay.
5.0分
其他
The man that worked the front desk very polite. The bed was comfortable and the room clean
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酒店回复: We’re glad to hear our front desk team made a great impression and that you found your room clean and comfortable. We truly appreciate you choosing to stay with us and hope to welcome you back again soon!
1.0分
其他
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The room was nasty! There was hair in the bed, stains on the walls. The bathroom door was broken and when you tried to open it, it would rub against the floor real bad. The shower mat had some kind of pink stuff on it. We didn’t even take a shower. In traveling a lot for work, this was one of the nastiest rooms I and my wife have stayed in.
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酒店回复: Thank you for taking the time to share your feedback. We sincerely apologize for the condition of your room and the inconvenience you experienced during your stay. This is far from the standard we strive to maintain, and we understand how disappointing this must have been, especially given how often you travel. Your comments have been shared with our housekeeping and maintenance teams to ensure these issues are addressed immediately. We truly value your feedback and hope you’ll consider giving us another opportunity to provide you with the clean, comfortable stay you deserve.
3.0分
其他
The staff are excellent, the location is right off the interstate and the breakfast was good.
The room was clean but the bathroom needs updating.
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酒店回复: Thank you for sharing your feedback! We’re glad to hear you enjoyed our friendly staff, convenient location, and breakfast. We appreciate your comments about the bathroom and will share them with our team as we continue to make improvements. We hope to welcome you back again soon!
4.0分
家庭亲子
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The staff was great. I will not chose the hotel chain again because of their”pet friendly” status. I have severe allergies to animals and it definitely affected me. I wish hotels would keep a floor that is free of pets for people like me. No matter how much they say that they can clean rooms after a pet stay it doesn’t keep it out. I need pet free accommodations, but the world cares more about pets than people these days!!
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酒店回复: Thank you for sharing your feedback. We’re glad to hear our staff made a positive impression during your stay. We’re very sorry to hear that our pet-friendly policy affected your comfort — we understand how challenging that can be for guests with allergies. Your suggestion about designating pet-free floors is an excellent one, and we’ll be sure to share it with management for consideration. We truly appreciate your understanding and hope you’ll reconsider staying with us in the future if your needs can be better met.
3.0分
其他
Very dissapointed that room was not cleaner. Air cond vents were filthy and bathroom floor edging should have been cleaner.
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酒店回复: Thank you for sharing your feedback. We’re very sorry to hear about the cleanliness issues you experienced with the vents and bathroom floor. This is not the standard we aim to provide, and we will be addressing these concerns with our housekeeping team right away. We truly value your comments as they help us improve, and we hope you’ll give us another chance to provide you with a much better stay.
4.0分
商务出差
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Staff were great, parking was easy & safe. My room was not very clean, but the sheets were so I didn't complain, but wouldn't choose this location again. The ceiling above the shower has apparently had a water leak at some time and the patching they had put was also falling into the shower. But overall the price was good and the location was great.
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酒店回复: Thank you for sharing your feedback. We’re glad to hear you found our staff welcoming, the parking safe and convenient, and the location and value to be positives during your stay. We do apologize for the cleanliness concerns and the condition of the bathroom ceiling — your comments will be shared with our team so we can address these issues promptly. We appreciate your honesty and hope you’ll consider giving us another opportunity to provide a better experience in the future.
5.0分
情侣出游
Our stay at LaQuinta was enjoyable. Jacob, the front desk clerk, was extremely helpful and accommodating. He is excellent at his job. Thanks so much!
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酒店回复: Thank you for your kind words! We’re so glad to hear you had an enjoyable stay and that Jacob made such a positive impression. We’ll be sure to share your compliments with him. We look forward to welcoming you back again soon!
酒店干净整洁，安全安静，我还会再来的
Mattress was terrible. Breakfast was missing basic items check in was slow. Shower was ok room itself was good
This was a very good stay. The room was comfortable and quiet. The desk clerk was efficient, but aloof. The level 2 EV charger was not complimentary (as in most hotels that offer them), but it was incredibly expensive! It was more expensive than a nearby FAST charger! Yes, it was a nice hotel, but not the best.
The man that worked the front desk very polite. The bed was comfortable and the room clean
The room was nasty! There was hair in the bed, stains on the walls. The bathroom door was broken and when you tried to open it, it would rub against the floor real bad. The shower mat had some kind of pink stuff on it. We didn’t even take a shower. In traveling a lot for work, this was one of the nastiest rooms I and my wife have stayed in.
The staff are excellent, the location is right off the interstate and the breakfast was good.
The room was clean but the bathroom needs updating.
The staff was great. I will not chose the hotel chain again because of their”pet friendly” status. I have severe allergies to animals and it definitely affected me. I wish hotels would keep a floor that is free of pets for people like me. No matter how much they say that they can clean rooms after a pet stay it doesn’t keep it out. I need pet free accommodations, but the world cares more about pets than people these days!!
Very dissapointed that room was not cleaner. Air cond vents were filthy and bathroom floor edging should have been cleaner.
Staff were great, parking was easy & safe. My room was not very clean, but the sheets were so I didn't complain, but wouldn't choose this location again. The ceiling above the shower has apparently had a water leak at some time and the patching they had put was also falling into the shower. But overall the price was good and the location was great.
Our stay at LaQuinta was enjoyable. Jacob, the front desk clerk, was extremely helpful and accommodating. He is excellent at his job. Thanks so much!