酒店回复: Dear guest, thank you very much for your kind words and for taking the time to share your experience. We are delighted to hear that you enjoyed the pool, the functionality of your apartment, as well as our team’s friendliness. We appreciate your feedbacks and will look into improving our service. It was a pleasure having you, we hope to welcome you back to Palau soon. Kind regards, Residence Palau Green Village
酒店回复: Dear guest, thank you for sharing your feedback. We would like to clarify that the reception opening hours, as well as the mandatory costs, are all clearly listed on our official website. This information is also communicated to third-party operators so they can inform guests prior to arrival. We understand that these details may sometimes be surprising if not carefully reviewed, and we appreciate your comments as they help us ensure that all guests have a clear understanding of what to expect. While we regret that your stay fell short of expectations, we hope you would consider giving us another chance in the future to provide you with a more positive experience. Kind regards, Residence Palau Green Village
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家庭亲子
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翻译提供方:Google
Green Village 为我们一家人带来了宁静舒适、服务周到、充满乐趣的假期!我们感到无比舒适,这正是我们所需要的!我强烈推荐这家酒店!这里可以让您从各个角度体验撒丁岛这片神奇的土地:大海、宁静、自然和乐趣!感谢所有工作人员!
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酒店回复: Gentile Francesca, la ringraziamo per la sua recensione. Siamo davvero felici di sapere che lei e la sua famiglia avete trascorso una vacanza serena e che vi siate sentiti coccolati, per noi è la soddisfazione più grande. Il nostro staff lavora ogni giorno per offrire un soggiorno all’altezza delle aspettative, ed è un piacere sapere di aver contribuito a rendere speciale la vostra esperienza. Speriamo di potervi accogliere nuovamente presso la nostra struttura. Cordiali saluti, Residence Palau Green Village
酒店回复: Dear guest, thank you for sharing your feedback. We are glad to hear that you enjoyed the pool and the surroundings, as well as the cleanliness of the apartment. We would like to point out that, as a residence, we do not provide hotel service. We do offer a welcome kit for your arrival, but guests are expected to purchase and replenish items such as toiletries and cleaning supplies themselves. The additional service fees you mention, which cover linens, towels, and utilities, are listed on our official wbsite as well as on the Lastminute booking page. We do hope we will have an opportunity to welcome you back again soon. Kind regards, Residence Palau Green Village
酒店回复: Dear guest, thank you for taking the time to share your feedback. We are glad to hear that you appreciated the spacious bedroom and the option to book bicycles. Regarding the reception, please note that, as a residence, it has specific opening hours which are clearly indicated on our official website and communicated to third-party booking operators, so guests can plan the check-in accordingly. We hope to have the opportunity to welcome you back in the future and provide an even better experience. Kind regards, Residence Palau Green Village
住宿环境很棒,也很安静。距离港口大约15分钟路程。有烹饪设施,特别适合有孩子的家庭。
但是:Trip.com上的描述是错的。100欧元的押金必须以现金支付。没有3.5欧元的自助早餐。不过可以在咖啡馆享用早餐。最便宜的早餐是7欧元。咖啡馆也提供简单的晚餐,服务员很友好。
在阅读了一些错误信息后,我决定更新这些信息。绿色村庄的入住时间为下午 5:00,退房时间为离开当天上午 10:00,接待人员乐于助人、彬彬有礼且专业。 供您使用 有一个带 25 张躺椅的游泳池,对于 40 间公寓来说有点太少了,干净整洁,非常适合在海滩玩耍后畅游,亲切而有礼貌的救生员(午休时间除外)一直在那里。 公寓配备床单和毛巾、带扩散器和小喷嘴的大型吹风机、海滩遮阳伞、带椅子的户外桌椅,厨房向所有用户开放,电器包括微波炉、大冰箱和冰柜以及键盘。我只建议在附近的超市购买清洁产品。 有一个生态垃圾岛,干净整洁,没有异味。村庄还提供有盖停车场。地理位置优越,开车5分钟即可到达帕劳市中心,步行15分钟即可到达,附近有医护人员,而村庄后面则有药店和几家超市。总之,我们非常满意。
酒店环境非常友好,泳池漂亮,是放松的好去处,前台热情友好的女士们服务也很棒。要特别感谢酒吧工作人员的高效和热情 :)
我们受到了热情的欢迎。我们比计划提前到达,幸运的是,他们允许我们提前入住公寓。真是太好了。一切都干净整洁。我们可以免费使用自行车。帕劳周边地区风景优美,步行即可到达所有地方,还有美丽的海滩。商店和餐馆的价格比荷兰便宜。
公寓很漂亮,色彩缤纷,还有游泳池。工作人员非常友好,乐于助人。公寓舒适实用。公寓位于一个安静的区域,距离港口和帕劳市中心仅10分钟路程。步行即可到达海滩。唯一的缺点是沙发床上的床垫不太好。
住宿位置:帕劳绿色村庄地理位置优越:公寓掩映在绿树成荫之中,环境安静,步行即可到达海滩。可惜的是,泳池有点小失望,面积不大,水质看起来也不太清澈干净。公寓:公寓设施不尽如人意:看起来有些老旧,沙发床也不舒服,厨房也非常陈旧(水龙头松了,有些橱柜门关不严,抽油烟机也松了)。四人公寓只有三把餐椅,阳台也很小。服务:奇怪的是,前台在下午 1:00 到下午 3:30 之间关闭。如果你在这个时间点到达,你根本找不到地方去。入住时,我们被告知每人需额外支付 10 欧元的燃气、水和电费。我们觉得这个费用有点高!最后还需支付60欧元的清洁费和100欧元的押金,如果您退房时公寓保持整洁,押金将退还给您。每人提供一套毛巾,足够用(我们这里是10天!)。没有毛巾更换服务;您可以付费更换一套新的。如果您经常更换毛巾,这笔费用还会相当可观!此外,入住期间不更换床单,公寓也不打扫。所有这些隐藏的“缺陷”都应该更好地告知客人;目前,这些缺陷对度假者来说完全是意外发现,这会立即给他们的假期带来负面影响!总而言之,帕劳绿色村庄的住宿费用相当高,这与您所获得的体验不符!好在周边环境弥补了很多不足,但这些都是免费的!😄
Green Village 为我们一家人带来了宁静舒适、服务周到、充满乐趣的假期!我们感到无比舒适,这正是我们所需要的!我强烈推荐这家酒店!这里可以让您从各个角度体验撒丁岛这片神奇的土地:大海、宁静、自然和乐趣!感谢所有工作人员!
公寓面积适中,两侧设有小露台和花园。工作人员非常友好,地理位置也绝佳。附近有一个允许狗狗进入的海滩,非常适合带宠物出行。
如果非要说一个“但是”,那就是我们住了11天,期间他们没有更换床单和毛巾。我觉得这对于一家四星级酒店来说并不常见,而且我也是第一次遇到这种情况。其他一切都很棒。
我们八月份在这家酒店住了四晚,四人入住。抵达后,除了正常的旅游税外,我们惊讶地发现还要额外支付240欧元的“服务费”,尽管我们已经通过lastminute支付了全部预订费用。这些“费用”合理,包括床单、床单、用水费……而且只在七八月份支付。另外,我还要提醒您,这笔费用是在线预订时已经支付的昂贵租金之外的额外费用。考虑到支付的价格,现场提供的服务非常令人失望。没有卫生纸,没有洗洁精,只有一次性海绵,但必须在整个入住期间保留……沙发上的第二张床不太舒服,没有遮光窗帘,所以阳光会照进客厅和卧室。我们早上看到停车场很吵,有垃圾收集和汽车。除此之外,游泳池很不错,环境也很好。公寓很干净。但考虑到价格,我们期待更好的服务。我不推荐这家酒店。我们认为在其他地方可以找到更物有所值的东西。
温馨舒适的小型公寓楼。房间设施齐全。房间里有一张沙发床,但不太舒服。空调也装在那里。宽敞的卧室是独立的,浴室狭小不便。浴室里没有地方放东西,也没有架子等等。接待处开放至下午1点,下午5点后再次开放。这对于四星级公寓楼来说不太合适。您可以在接待处免费预订自行车,视供应情况而定。如果您乘坐的是晚班航班,这里没有淋浴、更衣或使用卫生间的地方。